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All properties in Xalapa (and vicinity), Veracruz, Mexico

Gran Hotel Xalapa

Family-friendly hotel with outdoor pool, near Juarez Park

  • Free WiFi
From
£32

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  • Pool
  • Rooftop Pool
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Victoria No. 163 Esq. Bustamante, Xalapa (and vicinity), 91000, VER, Mexico
7.6.Good.
  • Need a lot of improvement on the build and better front desk services

    Jan 7, 2020

  • EL HOTEL EN GENERAL ES MUY VIEJO, ESTA LIMPIO, EL PERSONAL UNOS BUENOS Y LA GERENTE MUY…

    Aug 15, 2019

See all 81 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Quiet
Easy parking
  • Pool
  • Free WiFi
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 200 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free children's club

For families

  • Free cots/infant beds
  • Children's pool
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (surcharge)
  • Rollaway/extra beds (free)

What’s around

  • Juarez Park - 11-minute walk
  • Los Tecajetes Park - 3-minute walk
  • State Theatre - 9-minute walk
  • Xalapa Metropolitan University - 10-minute walk
  • Diego Rivera Gallery - 10-minute walk
  • Xalapa Cathedral - 12-minute walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room
  • Double Room
  • Junior Suite
  • Suite, 1 King Bed (Master)

Location

Victoria No. 163 Esq. Bustamante, Xalapa (and vicinity), 91000, VER, Mexico
  • Juarez Park - 11-minute walk
  • Los Tecajetes Park - 3-minute walk
  • State Theatre - 9-minute walk

What’s around

Landmarks

  • Juarez Park - 11-minute walk
  • Los Tecajetes Park - 3-minute walk
  • State Theatre - 9-minute walk
  • Xalapa Metropolitan University - 10-minute walk
  • Diego Rivera Gallery - 10-minute walk
  • Xalapa Cathedral - 12-minute walk
  • El Agora - 12-minute walk
  • San Jose Church - 19-minute walk
  • Paseo de los Lagos Park - 19-minute walk
  • Xalapa Gallery of Contemporary Art - 21-minute walk
  • Los Berros Park - 1.2 mi / 1.9 km

Getting around

  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.) 77-min drive
  • Xalapa, Veracruz (JAL-El Lencero) 16-min drive
  • Xalapa Station 5-min drive

At a glance

Hotel size

  • This hotel has 200 rooms

Arriving/leaving

  • Check-in time 3 PM-4 PM
  • Check-out time is 1 PM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*
  • Free children's club

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)
  • Supervised childcare/activities (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Pool sunloungers

Working away

  • Conference space
  • Meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms

Things to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Bath with shower
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Cable TV channels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Mocafetos – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Galeria – On-site lobby lounge.

Small print

Also known as

  • Gran Hotel Xalapa
  • Gran Xalapa
  • Gran Hotel Xalapa Hotel
  • Gran Hotel Xalapa Xalapa
  • Gran Hotel Xalapa Hotel Xalapa

Optional extras

Buffet breakfast is offered for an extra charge of MXN 165.00 for adults and MXN 100.00 for children (approximately)

Babysitting/childcare is available for an extra charge

Policies

Pool access available from 9 AM to 8 PM.

This property does not have lifts.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Contactless checkout is available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Gran Hotel Xalapa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no on-site parking at Gran Hotel Xalapa.
  • Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9 AM to 8 PM.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3 PM - 4 PM. Check-out time is 1 PM. Contactless check-out is available.
  • Yes, Mocafetos offers international cuisine. Nearby restaurants include La Estancia de los Tecajetes (4-min walk), Mision Express Xalapa Centro (5-min walk) and Malamadre (5-min walk).
  • Gran Hotel Xalapa has an outdoor pool and a fitness centre, as well as a garden.
7.6.Good.
  • 10.0.Exceptional

    Great location. For the price is an excellent place. New year party needs to improve quality of food and music

    3 night family trip, Dec 30, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    All good...good place...close to downtown and good places to eat...overall...all good..

    1 night trip, Oct 27, 2018

    Verified Expedia guest review

  • 6.0.Good

    Location is good, property is too old and matress was terrible, shower had some issues.

    Omar, 1 night trip, Sep 14, 2018

    Verified Expedia guest review

  • 8.0.Very good

    good hotel at a good price

    classic hotel, with very friendly staff. location is ok, 15 minutes walking from downtown. pool area is very nice. restaurant is regular. doors don't keep noise outside, so sometimes it's a bit noisy, but in general it was a good stay.

    Daniele, 1 night family trip, Aug 17, 2018

    Verified Hotels.com guest review

  • 8.0.Very good

    Confortable

    Sergio, 1 night family trip, Dec 27, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Muy buena atención , las habitaciones limpias , el desayuno buffet excelente !

    1 night romance trip, Oct 9, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Las habitaciones muy amplias, , la comida muy rica

    Cesar, 1 night romance trip, Jul 11, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Excelente

    Es un hotel tradicional muy bien ubicado. Cómo y seguro. Pasamos una estancia muy agradabel. Recomiendo el desayunno bufett.

    Francisco Javier, 1 night family trip, Mar 14, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    No regresamos nunca

    Desde el momento que llegamos el hotel estaba casi vacío y no tuvieron según cunas disponible para mi bebé a pesar de tener la junior suite, el nivel donde nos tocó la habitación estaba en completa obscuridad, eramos 2 adultos y 2 niños y solo dejaron 1 jabón y 2 toallas, ilógico por donde lo vea uno, le solicitamos a la recepcionista el servicio de masajes y nos dijo que era al otro día y con horas de anticipación, al otro día lo solicite y el recepcionista en turno me dijo que no no había, total que no nos dieron el servicio nunca, lo único rescatable el bufete que ofrece de desayuno el hotel.

    OSCAR, 2 night family trip, Mar 14, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Esta muy céntrico. Cuenta con todos los servicios necesarios para una buena estancia.

    1 night trip, Mar 8, 2020

    Verified Expedia guest review

See all 81 reviews