Guests
All properties in Puerto Princesa, Mimaropa, Philippines

Best Western Plus The Ivywall Hotel

4-star hotel with 2 restaurants, near NCCC Mall Palawan

  • Free WiFi and free parking

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  • Outdoor Pool
  • Outdoor Pool
  • Indoor/Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
Outdoor Pool. Image 1 of 72.
1 / 72Outdoor Pool
Rizal Avenue Extension, Puerto Princesa, 5300, Palawan, Philippines
8.8.Fabulous.
  • Was reasonable. Would likely stay there again if in town. Staff reasonable - like to…

    Feb 20, 2020

  • The room was nice, bed was comfortable, internet good, pool was not available due to…

    Jun 15, 2019

See all 122 reviews

Official standards

This property advises that it adheres to We Care Clean (Best Western) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Convenient
Dining options
Safe
Walkable
Transport options
  • Free parking
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 120 smoke-free guestrooms
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Business centre
  • Airport drop-off service
  • 24-hour front desk

For families

  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries

What’s around

  • In Puerto Princesa City Centre
  • NCCC Mall Palawan - 10-min walk
  • Puerto Princesa City Baywalk - 25-min walk
  • Hartman Beach - 2.8 mi / 4.5 km
  • Robinsons Place Palawan - 2.9 mi / 4.7 km
  • San Jose New Market - 3.6 mi / 5.7 km
This property is closed from 9 September 2021 to 31 December 2021 (dates subject to change).
Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Room, 2 Single Beds, Non Smoking
  • Standard Room, 2 Single Beds, Accessible, Non Smoking
  • Deluxe Room, 1 Double Bed, Non Smoking
  • Premier Room, 1 Double Bed, Non Smoking
  • Premier Room, 2 Single Beds, Non Smoking
  • Premium Suite, 1 King Bed, Non Smoking, Refrigerator
  • Family Room, Multiple Beds, Non Smoking

Location

Rizal Avenue Extension, Puerto Princesa, 5300, Palawan, Philippines
  • In Puerto Princesa City Centre
  • NCCC Mall Palawan - 10-min walk
  • Puerto Princesa City Baywalk - 25-min walk

What’s around

Landmarks

  • In Puerto Princesa City Centre
  • NCCC Mall Palawan - 10-min walk
  • Puerto Princesa City Baywalk - 25-min walk
  • Hartman Beach - 2.8 mi / 4.5 km
  • Robinsons Place Palawan - 2.9 mi / 4.7 km
  • San Jose New Market - 3.6 mi / 5.7 km
  • Honda Bay - 4.5 mi / 7.3 km
  • Sta Lourdes Wharf - 8.3 mi / 13.3 km

Getting around

  • Puerto Princesa (PPS) 1-min drive
  • Airport drop-off service

At a glance

Hotel size

  • This hotel has 120 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport drop-off from 6 AM to 9 PM*

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • To-go breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers: 1
  • Year Built – 2016
  • Lift
  • Safe-deposit box at front desk

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking

Languages Spoken

  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Slippers

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch LCD TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

On-site venue – This restaurant specialises in Filipino cuisine and serves breakfast, lunch, dinner and light fare.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or checkout:

  • Christmas Eve (24 December) gala dinner per adult: PHP 1000.00
  • Christmas Eve (24 December) gala dinner per child: PHP 1000.00

Optional extras

  • To-go breakfast is offered for an extra charge of PHP 699 for adults and PHP 349.50 for children (approximately)
  • Airport shuttle service is offered for an extra charge of PHP 100 per person

Children & extra bedsPay at property

  • Rollaway beds are available for PHP 1800.0 per night

PetsPay at property

  • Service animals exempt from fees

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless checkout are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival on the number on the booking confirmation.

This property accepts Visa, Mastercard, American Express, debit cards and cash.

Also known as

  • Best Western Plus Ivywall Hotel Puerto Princesa
  • Best Western Plus Ivywall Hotel
  • Best Western Plus Ivywall Puerto Princesa
  • Best Western Plus Ivywall
  • Best Western Plus The Ivywall
  • Best Western Plus The Ivywall Hotel Hotel
  • Best Western Plus The Ivywall Hotel Puerto Princesa
  • Best Western Plus The Ivywall Hotel Hotel Puerto Princesa

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Best Western Plus The Ivywall Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from 9 September 2021 to 31 December 2021 (dates subject to change).
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 2 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
  • Yes, there are 2 on-site restaurants, featuring Filipino cuisine. Nearby restaurants include Tiki Restobar (5-min walk), Itoy's Coffee Haus (7-min walk) and Ima's Vegetarian Restaurant (9-min walk).
  • Yes, a shuttle from the hotel to the airport is available from 6 AM to 9 PM on request. The charge is PHP 100 per person.
  • Recommended spots to visit include NCCC Mall Palawan (10-min walk) and Puerto Princesa City Baywalk (1.3 mi), along with Hartman Beach (2.8 mi) and Robinsons Place Palawan (2.9 mi).
8.8.Fabulous.
  • 8.0.Very good

    Bedroom is outdated and in need of cosmetic repair. Hotel restaurant is low quality and overpriced. Local restaurants (right next door) are far better and cheaper. Hotel restaurant is emptying most nights. Breakfast services is very poor, waiters are very slow (still asleep?) not forthcoming with coffee, juice or water we had to catch someone’s attention to ask each time after waiting 10 minutes. Staff seemed more interested in taking latte style coffees into the kitchen area. Free shuttle bus to airport is good but not advertised very well, we only found out it was available at checkout.

    3 night romance trip, Jun 7, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Perfect

    Pedro, 4 night trip, Feb 12, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    perfect

    perfect

    5 night trip, Jan 23, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very clean and comfortable and in a nice part of town with nice restaurant and also good eating in the local area. Super breakfast with plenty of choice, waiters were a bit slow to clear the tables but overall the hotel is a perfect choice for a stay.

    Francis, 3 night romance trip, Nov 15, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Big rooms, great breakfast spread, nice little gym and swimming pool. Tours can be purchased at the reception. Walking distance to the town centre with plenty of dining options.

    Pavol, 2 night trip, Nov 6, 2018

    Verified Expedia guest review

  • 8.0.Very good

    Really nice place

    My girlfriend and I stayed there one night on our way to El Nido. The hotel is very easily accessible from the airport and just a short walk from the center. The staff was great and very helpful. We also booked a 60-minute Swedish massage, which was absolutely awesome!! Most definitely recommend this hotel!

    Yebga, 1 night romance trip, Oct 20, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Clean great hotel. Unfortunately I had to leave really early as just got there to enjoy my vacation. Received a call that the island was closing as national lockdown was just 24 hours away. I had to scramble to get plane ticket back to Manila and ran out before was too late !

    1 night romance trip, Mar 11, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Very enjoyable stay

    Staff were great, very attentive. Bed was comfortable. Pool was nice . Good eats close by Underground river tour fantastic

    Daisy, 3 night trip, Feb 26, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    great amenities

    1 night business trip, Feb 23, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent N Exceptional

    4 night trip, Feb 12, 2020

    Verified Hotels.com guest review

See all 122 reviews