Guests
All properties in Akumal, Quintana Roo, Mexico

Secrets Akumal Riviera Maya - Adults Only - All Inclusive

Beachfront property in Akumal with spa, winery

  • Free WiFi and free parking
From
£321

Image gallery

null. Image 1 of null.
No photos available
    Carretera Federal 307, km 254 600, Akumal, 77760, QROO, Mexico
    9.2.Superb.
    • Everything was amazing! Staff, food, pools, beach, room, snorkeling, entertainment

      May 12, 2021

    • Incredible hotel, will be back for sure. there are some meals that could have better…

      Jan 1, 2019

    See all 518 reviews

    Official standards

    This property advises that it adheres to Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

    Enhanced health and safety measures

    This property advises that enhanced cleaning and guest safety measures are currently in place.
    • Property is cleaned with disinfectant
    • Staff wear personal protective equipment
    • Property confirms they are implementing enhanced cleaning measures
    • Social distancing measures are in place
    • Masks are available for guests
    • Guests are provided with free hand sanitiser

    Guests rated location

    Safe
    Quiet
    Dining options
    Walkable
    Convenient
    • Free parking
    • Pool
    • Free WiFi
    • Airport transfer
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 434 guestrooms
    • Daily housekeeping
    • Winery
    • On the beach
    • 7 restaurants and 2 poolside bars
    • Full-service spa

    What’s around

    • On the beach
    • Xel-Há Park - 7.3 mi / 11.7 km
    • Dos Ojos Cenote - 9 mi / 14.4 km
    • Tulum Mayan Ruins - 16.5 mi / 26.5 km
    • Xcaret Eco Theme Park - 19.6 mi / 31.5 km
    • Xplor Theme Park - 19.6 mi / 31.5 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Junior Suite King Tropical View
    • Junior Suite King Partial Ocean View
    • Junior Suite Swim Out King
    • Preferred Club Junior Suite Tropical View King
    • Preferred Club Junior Suite Ocean View King
    • Preferred Club Junior Suite Swim Out King
    • Preferred Club Junior Suite Ocean Front King
    • Preferred Club Junior Suite Swim Out Ocean Front King
    • Romance Master Suite Ocean View
    • Romance Master Suite Ocean Front
    • Presidential Suite
    • Junior Suite Double Tropical View
    • Junior Suite Double Partial Ocean View
    • Preferred Club Junior Suite Ocean View Double
    • Deal Of The Day
    • Junior Suite Ocean View King
    • Junior Suite Ocean View Double
    • Preferred Club Junior Suite Tropical View Double

    Location

    Carretera Federal 307, km 254 600, Akumal, 77760, QROO, Mexico
    • On the beach
    • Xel-Há Park - 7.3 mi / 11.7 km
    • Dos Ojos Cenote - 9 mi / 14.4 km

    What’s around

    Landmarks

    • On the beach
    • Xel-Há Park - 7.3 mi / 11.7 km
    • Dos Ojos Cenote - 9 mi / 14.4 km
    • Tulum Mayan Ruins - 16.5 mi / 26.5 km
    • Xcaret Eco Theme Park - 19.6 mi / 31.5 km
    • Xplor Theme Park - 19.6 mi / 31.5 km
    • Sian Ka'an Biosphere Reserve - 22.8 mi / 36.6 km

    Getting around

    • Cozumel, Quintana Roo (CZM-Cozumel Intl.) 26.1 miles/41.9 km
    • Airport shuttle (surcharge)

    At a glance

    Size

    • 434 rooms
    • Arranged over 5 floors

    Arriving/leaving

    • Check-in time 3:00 PM-11:00 PM
    • Check-out time is noon

    Restrictions related to your trip

    • COVID-19 restrictions.

    Special check-in instructions

    If you are planning to arrive after 11:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18

    Children

    • No cots (infant beds)

    Pets

    • No pets or service animals allowed

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Transfers

    • Airport shuttle*

    Parking

    • Free on-site self-parking
    • Free on-site valet parking
    • Wheelchair-accessible parking on site

    Other information

    • Caters to adults only
    *See fees & policies for additional details or extra charges

    At the property

    Food and drink

    • 7 restaurants
    • 7 bars/lounges
    • 2 poolside bars
    • Coffee shop/café
    • Beach bar
    • Swim-up bar
    • 24-hour room service
    • Free reception
    • Coffee/tea in a common area
    • Barbecue grills

    Things to do

    • Fitness classes on site
    • Free bicycles on site
    • Snorkelling on site
    • Volleyball on site
    • Yoga classes/instruction on site
    • Ecotours nearby
    • Kayaking nearby
    • Sailing nearby
    • Scuba diving nearby
    • Windsurfing nearby

    Working away

    • Business centre
    • Conference space
    • Meeting rooms
    • Conference space size (feet) - 15000
    • Conference space size (meters) - 1394
    • Conference centre
    • Computer station

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Hair salon
    • Free newspapers in lobby
    • Luggage storage
    • Wedding services
    • Multilingual staff
    • Porter

    Facilities

    • Number of buildings/towers: 11
    • Year Built – 2015
    • Lift
    • ATM/banking
    • Designated smoking areas
    • Rooftop terrace
    • Garden
    • Picnic area

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible parking

    Languages Spoken

    • English
    • French
    • German
    • Spanish

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Ceiling fan
    • Bathrobes
    • Slippers
    • Iron/ironing board

    Sleep well

    • Pillow menu
    • Blackout drapes/curtains
    • Turndown service
    • Premium bedding

    Things to enjoy

    • Private spa tub
    • Furnished balcony or patio

    Freshen up

    • Private bathroom
    • Jetted bathtub
    • Rainfall showerhead
    • Free toiletries
    • Hair dryer

    Be entertained

    • 42-inch flat-screen TV
    • Pay films
    • Premium TV channels
    • IPod docking station

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    More

    • Daily housekeeping
    • In-room safe (laptop compatible)

    Special features

    All inclusive

    This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

    Spa

    Secrets Spa by Pevonia has 12 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

    The spa is open daily.

    Dining

    Oceana – This poolside seafood restaurant specialises in seafood and only serves dinner. Guests can enjoy drinks at the bar.

    El Patio – This restaurant specialises in Mexican cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.

    Market Cafe – This buffet restaurant specialises in international cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. Open daily.

    Himitsu – This restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.

    Portofino – This restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.

    Recreation

    On Site

    • Fitness facilities
    • Outdoor tennis courts -
    • Sauna
    • Tennis on site
    • Fitness classes on site
    • Free bicycles on site
    • Snorkelling on site
    • Volleyball on site
    • Yoga classes/instruction on site

    Nearby

    • Ecotours nearby
    • Kayaking nearby
    • Sailing nearby
    • Scuba diving nearby
    • Windsurfing nearby

    Awards and affiliations

    Green/Sustainable Property
    This property participates in Rainforest Alliance Sustainable Tourism Certification, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

    Fees & policies

    Mandatory feesPay at property

    You'll be asked to pay the following charges at check-in or checkout:

    The charges below are included in the total price displayed:

    • New Year's Eve gala dinner fee for stays on 31 December

    Optional extras

    • Airport shuttle service is offered for an extra charge

    Pool, spa & gym (if applicable)Pay at property

    • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global).

    Policies

    Only registered guests are allowed in the guestrooms.

    Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on site.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted.

    Also known as

    • Secrets Akumal Riviera Maya All Inclusive Adults
    • Secrets Akumal Riviera Maya Optional All Inclusive
    • Secrets Akumal Riviera Maya Adults Only All Inclusive
    • Secrets Akumal Riviera Maya All Inclusive Adults Only
    • Secrets Akumal Riviera Maya - Adults Only - All Inclusive Akumal
    • Secrets Riviera Maya All Inclusive
    • Secrets Akumal Riviera Maya
    • Secrets Riviera Maya All Inclusive Adults
    • Secrets Akumal Riviera Maya Adults
    • Secrets Riviera Maya Adults
    • Secrets Akumal Riviera Maya All Inclusive Adults Only
    • Secrets Akumal Riviera Maya
    • Secrets Akumal Riviera Maya Adults Only

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Secrets Akumal Riviera Maya - Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self and valet parking.
    • Yes, there are 3 outdoor pools.
    • Sorry, neither pets nor service animals are allowed.
    • You can check in from 3:00 PM - 11:00 PM. Check-out time is noon.
    • Yes, there are 7 on-site restaurants, featuring seafood, ocean views and poolside dining. Nearby restaurants include Cosme's Taqueria (9-min walk), Tequilaville (9-min walk) and El Ultima Maya (10-min walk).
    • Yes, an airport shuttle is available.
    • Have fun with on-site activities such as snorkelling, volleyball and cycling and improve your game at the on-site tennis courts. Additional recreation on-site includes aerobics , volleyball and yoga. Indulge in a treatment at the spa and soothe your senses in one of the 3 hot tubs. Secrets Akumal Riviera Maya - Adults Only - All Inclusive also has 2 poolside bars, 7 bars and a nightclub, as well as a winery, a sauna and a fitness centre.
    9.2.Superb.
    • 10.0.Exceptional

      A beautifully presented hotel in a fantastic location. Staff are incredibly friendly and helpful. Rooms are a good size and well specc’d - although we didn’t like the lack of privacy in the bathroom

      Jon, 8 night trip, Oct 21, 2018

      Verified Expedia guest review

    • 4.0.Fair

      Stationary Cruise Ship

      Irish & Australian we booked Secrets having only been to one all inclusive for two nights in Can Cun last year. This was our first time to really stay at an all inclusive and I’d say our last. This was meant to be our honeymoon as we felt it would be best to not worry about money and the reviews read so well. We booked the preferred members club experience so could access everything. The management are very professional and kind. They care about their jobs. The beach and pools are lovely but there’s something just missing. The decor feels dated even tho it’s new but the rooms are large and the bed comfy. The staff around the pools and beach will gravitate to whoever is waving money, you’ll be blatantly ignored otherwise. As in genuinely ignored and we were very shocked by this. By the end of the 5 days it was exhausting trying to get attention and we were tipping at this point. It was weird and uncomfortable. The food was very disappointing. Super salty, the cocktails are all syrup based with no fresh options (excluding cucumber and lime/lemon) and this surprised us also. The French restaurant was very good but we wanted a more culturally rich Mexican experience and you don’t get that here at all. You could be anywhere in the world not Mexico it def feels like you’re on a stationary cruise ship that wants to be high end but is missing the mark. We have now decided this will be our mini moon and will book another honeymoon in future.

      Sam, 6 night trip, Sep 19, 2018

      Verified Expedia guest review

    • 10.0.Exceptional

      Vacations

      It was an amazing vacation, the Resort was spectacular, very clean, very organized, the facilities very well maintained. A very relaxed and friendly atmosphere, I am very satisfied with the service of the staff with the special mention of concierge Fernanda.

      Jorge L, 4 night trip with friends, Sep 2, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Loved it!

      It really is such a nice place! The scenery the staff! Just keep in mind it is an adults only place but it’s really for couples. We went on a mother daughter trip and the ambiance is really for couples. However there were a few families there like us but it’s a really romantic place! Food is great drinks r great shows r great I can’t complain about much but Bc of Covid everything shuts down at 11pm only complaint! I recommend this place! Enjoy!

      Monique, 3 night family trip, Aug 9, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      World Class Resort

      Excellent service and a beautiful property. Couldn't have asked for anything more.

      1 night trip, Aug 8, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Secrets Akumal is the best!

      We love this resort! Great food and entertainment. We did miss the silent disco and not having the dance club open. Really enjoyed the quick outside pool food (sushi and the wood fire pizza). The service is top notch.

      Brett, 5 night trip, Aug 7, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Top notch resort

      Excellent resort. They anticipate your every need.

      3 night trip, Aug 5, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Amazing with an asterisk.....

      Went for a 5 night recharge from the states. From the moment we arrived, the staff was friendly. Helpful. Courteous. The property is pristine and beautiful. Our bags were atteended too and qe were directed to the "Preferred Club" to check in. We were offered a drink , a cool towel and greeted again. Fast forward to the asterisk... We were asked if we wanted a tour of the property to acclinate ourselves during our stay. We could meet the ypung lady at 10:30am the following morning. Well, it wasnt a tour, it was a vacation sales club pitch, the last thing you'd want while on vacation. We expressed out dissatisfaction to our concierge. We were sent a form letter apology to our room. Im sure this happens often. Our room wad phenomenal, corner Master bedrrom suite with full ocenfront views.Room service was quick and the food was good. I wouldnt discourage anyone from staying here. I would encourage you steer clear from the alleged tour.

      Terry, 5 night trip, Jul 22, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      The resort had everything you needed. It was very nice that everything was included and didn’t have to worry about anything. I would definitely recommend.

      4 night romance trip, Jun 7, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      All inclusive was wonderful. We had a little trouble navigating the grounds occasionally. More obvious directional signs would be helpful. COVID testing very confusing. Directions and location not clearly conveyed.

      4 night family trip, Jun 7, 2021

      Verified Expedia guest review

    See all 518 reviews