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All properties in Akumal, Quintana Roo, Mexico

Secrets Akumal Riviera Maya - All Inclusive - Adults Only

Adults-only beachfront property with spa, near Akumal Beach

  • Free WiFi and free parking
From
£397

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  • Secrets Akumal Riviera Maya - All Inclusive - Adults Only
  • Secrets Akumal Riviera Maya - All Inclusive - Adults Only
  • Beach
  • Beach
  • Secrets Akumal Riviera Maya - All Inclusive - Adults Only
Secrets Akumal Riviera Maya - All Inclusive - Adults Only. Image 1 of 88.
1 / 88Secrets Akumal Riviera Maya - All Inclusive - Adults Only
Carretera Federal 307, km 254 600, Akumal, 77760, QROO, Mexico
9.2.Superb.
  • Incredible hotel, will be back for sure. there are some meals that could have better…

    Jan 1, 2019

  • A beautifully presented hotel in a fantastic location. Staff are incredibly friendly and…

    Oct 21, 2018

See all 489 reviews

Official standards

This property advises that it adheres to Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Masks are available for guests
  • Guests are provided with free hand sanitiser

Guests rated location

Safe
Quiet
Dining options
Walkable
Convenient
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 434 guestrooms
  • Daily housekeeping
  • Winery
  • On the beach
  • 7 restaurants and 2 poolside bars
  • Full-service spa

What’s around

  • On the beach
  • Xel-Há Park - 7.2 mi / 11.6 km
  • Dos Ojos Cenote - 9 mi / 14.4 km
  • Tulum Mayan Ruins - 16.5 mi / 26.5 km
  • Xcaret Eco Theme Park - 19.6 mi / 31.5 km
  • Xplor Theme Park - 19.6 mi / 31.5 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Junior Suite King Tropical View
  • Junior Suite King Partial Ocean View
  • Junior Suite Swim Out King
  • Preferred Club Junior Suite Tropical View King
  • Preferred Club Junior Suite Ocean View King
  • Preferred Club Junior Suite Swim Out King
  • Preferred Club Junior Suite Ocean Front King
  • Preferred Club Junior Suite Swim Out Ocean Front King
  • Romance Master Suite Ocean View
  • Romance Master Suite Ocean Front
  • Presidential Suite
  • Junior Suite Double Tropical View
  • Junior Suite Double Partial Ocean View
  • Preferred Club Junior Suite Ocean View Double
  • Deal Of The Day
  • Junior Suite Ocean View King
  • Junior Suite Ocean View Double
  • Preferred Club Junior Suite Tropical View Double

Location

Carretera Federal 307, km 254 600, Akumal, 77760, QROO, Mexico
  • On the beach
  • Xel-Há Park - 7.2 mi / 11.6 km
  • Dos Ojos Cenote - 9 mi / 14.4 km

What’s around

Landmarks

  • On the beach
  • Xel-Há Park - 7.2 mi / 11.6 km
  • Dos Ojos Cenote - 9 mi / 14.4 km
  • Tulum Mayan Ruins - 16.5 mi / 26.5 km
  • Xcaret Eco Theme Park - 19.6 mi / 31.5 km
  • Xplor Theme Park - 19.6 mi / 31.5 km
  • Sian Ka'an Biosphere Reserve - 22.9 mi / 36.8 km

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) 26.1 miles/41.9 km
  • Airport shuttle (surcharge)

At a glance

Size

  • 434 rooms
  • Arranged over 5 floors

Arriving/leaving

  • Check-in time 3:00 PM-11:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

If you are planning to arrive after 11:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle*

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site

Other information

  • Caters to adults only
*See small print for additional details or extra charges

At the property

Food and drink

  • 7 restaurants
  • 7 bars/lounges
  • 2 poolside bars
  • Coffee shop/café
  • Beach bar
  • Swim-up bar
  • 24-hour room service
  • Free reception
  • Coffee/tea in a common area
  • Barbecue grills

Things to do

  • Fitness classes on site
  • Free bicycles on site
  • Snorkelling on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Windsurfing nearby

Working away

  • Business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 15000
  • Conference space size (meters) - 1394
  • Conference centre
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter

Facilities

  • Number of buildings/towers: 11
  • Year Built – 2015
  • Lift
  • ATM/banking
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Picnic area

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • French
  • German
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Ceiling fan
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

Things to enjoy

  • Private spa tub
  • Furnished balcony or patio

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch flat-screen TV
  • Pay films
  • Premium TV channels
  • IPod docking station

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Spa

Secrets Spa by Pevonia has 12 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily.

Dining

Oceana – This poolside seafood restaurant specialises in seafood and only serves dinner. Guests can enjoy drinks at the bar.

El Patio – This restaurant specialises in Mexican cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.

Market Cafe – This buffet restaurant specialises in international cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. Open daily.

Himitsu – This restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.

Portofino – This restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis courts -
  • Sauna
  • Tennis on site
  • Fitness classes on site
  • Free bicycles on site
  • Snorkelling on site
  • Volleyball on site
  • Yoga classes/instruction on site

Nearby

  • Ecotours nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Windsurfing nearby

Awards and affiliations

Green/Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Small print

Also known as

  • Secrets Akumal Riviera Maya All Inclusive Adults
  • Secrets Akumal Riviera Maya Optional All Inclusive
  • Secrets Akumal Riviera Maya Adults Only All Inclusive
  • Secrets Akumal Riviera Maya All Inclusive Adults Only
  • Secrets Akumal Riviera Maya - All Inclusive - Adults Only Akumal
  • Secrets Riviera Maya All Inclusive
  • Secrets Akumal Riviera Maya
  • Secrets Riviera Maya All Inclusive Adults
  • Secrets Akumal Riviera Maya Adults
  • Secrets Riviera Maya Adults
  • Secrets Akumal Riviera Maya All Inclusive Adults Only
  • Secrets Akumal Riviera Maya
  • Secrets Akumal Riviera Maya Adults Only

Optional extras

Airport shuttle service is offered for an extra charge

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global).

Reservations are required for golf tee times, massage services and spa treatments, and can be made by contacting the property before arrival on the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted. 

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Secrets Akumal Riviera Maya - All Inclusive - Adults Only does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there are 3 outdoor pools.
  • Sorry, neither pets nor service animals are allowed.
  • You can check in from 3:00 PM - 11:00 PM. Check-out time is noon.
  • Yes, there are 7 on-site restaurants, featuring seafood, ocean views and poolside dining. Nearby restaurants include Cosme's Taqueria (9-min walk), Tequilaville (9-min walk) and El Ultima Maya (10-min walk).
  • Yes, an airport shuttle is available.
  • Have fun with on-site activities such as snorkelling, volleyball and cycling and improve your game at the on-site tennis courts. Additional recreation on-site includes aerobics , volleyball and yoga. Indulge in a treatment at the spa and soothe your senses in one of the 3 hot tubs. Secrets Akumal Riviera Maya - All Inclusive - Adults Only also has 2 poolside bars, 7 bars and a nightclub, as well as a winery, a sauna and a fitness centre.
9.2.Superb.
  • 4.0.Fair

    Stationary Cruise Ship

    Irish & Australian we booked Secrets having only been to one all inclusive for two nights in Can Cun last year. This was our first time to really stay at an all inclusive and I’d say our last. This was meant to be our honeymoon as we felt it would be best to not worry about money and the reviews read so well. We booked the preferred members club experience so could access everything. The management are very professional and kind. They care about their jobs. The beach and pools are lovely but there’s something just missing. The decor feels dated even tho it’s new but the rooms are large and the bed comfy. The staff around the pools and beach will gravitate to whoever is waving money, you’ll be blatantly ignored otherwise. As in genuinely ignored and we were very shocked by this. By the end of the 5 days it was exhausting trying to get attention and we were tipping at this point. It was weird and uncomfortable. The food was very disappointing. Super salty, the cocktails are all syrup based with no fresh options (excluding cucumber and lime/lemon) and this surprised us also. The French restaurant was very good but we wanted a more culturally rich Mexican experience and you don’t get that here at all. You could be anywhere in the world not Mexico it def feels like you’re on a stationary cruise ship that wants to be high end but is missing the mark. We have now decided this will be our mini moon and will book another honeymoon in future.

    Sam, 6 night trip, Sep 19, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Amazing with an asterisk.....

    Went for a 5 night recharge from the states. From the moment we arrived, the staff was friendly. Helpful. Courteous. The property is pristine and beautiful. Our bags were atteended too and qe were directed to the "Preferred Club" to check in. We were offered a drink , a cool towel and greeted again. Fast forward to the asterisk... We were asked if we wanted a tour of the property to acclinate ourselves during our stay. We could meet the ypung lady at 10:30am the following morning. Well, it wasnt a tour, it was a vacation sales club pitch, the last thing you'd want while on vacation. We expressed out dissatisfaction to our concierge. We were sent a form letter apology to our room. Im sure this happens often. Our room wad phenomenal, corner Master bedrrom suite with full ocenfront views.Room service was quick and the food was good. I wouldnt discourage anyone from staying here. I would encourage you steer clear from the alleged tour.

    Terry, 5 night trip, Jul 22, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    3 times at Secrets Akumal in 8 months. This is our favorite resort anywhere in the world.

    1 night romance trip, Apr 26, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Everything was amazing from the pools to the rooms to the staff to the food and drinks!!!

    4 night trip with friends, Apr 23, 2021

    Verified Expedia guest review

  • 6.0.Good

    My room is dark and humid. Lack of water sports activities.

    2 night trip with friends, Apr 18, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The place it’s perfect, the employees are excellent, the only one think I can say they need better drinks that’s it’s other then that perfect place to be

    6 night romance trip, Apr 17, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Friendly staff. Very clean property.

    7 night romance trip, Apr 17, 2021

    Verified Orbitz guest review

  • 2.0.Poor

    The property was beautiful, a lot of activities and things to do while on the grounds. With that being said, the experience was terrible, and I wouldn’t recommend any travelers stay at Secrets Akumal.

    5 night trip, Apr 16, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    A much needed vacay! 🙏🙏. Suggest to anyone!! Secrets!!!

    5 night romance trip, Apr 15, 2021

    Verified Orbitz guest review

  • 10.0.Exceptional

    Absolutely love this resort. We have stayed here twice and loved it both times. Staff are extremely helpful and accommodating. They will really go out of their way to get you what you need. The restaurants are excellent, and snorkeling right off the beach with turtles and all the beautiful fish in in the reef is so convenient.

    5 night romance trip, Apr 15, 2021

    Verified Expedia guest review

See all 489 reviews