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City Green Hotel

Photo gallery for City Green Hotel

Outdoor pool
Outdoor pool
Outdoor pool
Outdoor pool
Balcony

Overview of City Green Hotel

City Green Hotel

4.0 star property
Upmarket beachfront hotel with outdoor pool, near Star Beach Water Park

7.8/10 Good

18 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Airport transfer
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
10, Daskalogianni Street, Hersonissos, Crete Island, 70014
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Beach umbrellas
  • Beach sunloungers
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Luggage storage
For families
  • Fridge
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Lift

Room options

About this area

What's nearby

  • On the beach
  • Star Beach Water Park - 13 min walk
  • Stalis Beach - 5 min drive

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 24 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Sigma59 - 9 min walk
  • Peach Pit - 1 min walk
  • Palm Beach Club, Hersonissos - 7 min walk
  • Mc Delly's - 9 min walk
  • Sweet Home - 4 min walk
Map

About this property

City Green Hotel

City Green Hotel features an airport shuttle, and puts you 0.7 mi (1.1 km) from Star Beach Water Park and 2.9 mi (4.7 km) from Stalis Beach. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. The bar and restaurant get good marks from fellow travellers.

All-inclusive

All-inclusive room rates at City Green Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks and select beverages included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Languages

English, Greek

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 77 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is 11:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (17 years old and younger) are not allowed

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking
  • Free off-site parking nearby

Transfers

  • Airport shuttle*

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area

What to do

  • On the beach

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Beach sunloungers
  • Beach umbrellas

Facilities

  • 1 building/tower
  • Terrace
  • An outdoor pool

Accessibility

  • Lift

Languages

  • English
  • Greek

Room amenities

Be entertained

  • 32-inch TV

Home comfort

  • Air conditioning
  • Fan
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Turndown service
  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer (on request)
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

On-site venue – This buffet restaurant specialises in Mediterranean cuisine and serves breakfast, lunch, dinner and light fare.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 3.00 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

<p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>This property accepts credit cards.</p> <p>Cash transactions at this property cannot exceed EUR 500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.</p>
Property registration number 1039K013A2976801

Also known as

City Hotel Hersonissos
City Hersonissos
City Green Hotel Hersonissos
City Green Hotel All Inclusive Hersonissos
City Green Hotel All Inclusive
City Green All Inclusive Hersonissos
City Green All Inclusive
All-inclusive property City Green Hotel - All Inclusive
City Green Hotel - All Inclusive Hersonissos
The City Hotel
City Green Hotel
City Green Hotel Hotel
City Green Hotel Hersonissos
City Green Hotel All Inclusive
City Green Hotel Hotel Hersonissos

Frequently asked questions

Does City Green Hotel offer free cancellation for a full refund?
Yes, City Green Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at City Green Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at City Green Hotel?
Yes, there's an outdoor pool.
Are pets allowed at City Green Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at City Green Hotel?
No, unfortunately, but there's free parking nearby.
Is an airport shuttle service offered by City Green Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at City Green Hotel?
You can check in from 2 PM - midnight. Check-out time is 11:30 AM.
What is there to do at City Green Hotel and nearby?
City Green Hotel has an outdoor pool.
Are there restaurants at or near City Green Hotel?
Yes, there's an on-site restaurant that offers Mediterranean cuisine.
Does City Green Hotel have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around City Green Hotel like?
City Green Hotel is a short 11-minute walk from Aquaworld Aquarium and 13 minutes' walk from Star Beach Water Park. The local area is walkable and popular for its beaches.

Reviews

7.8

Good

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.5/10

Property conditions & facilities

Reviews

8/10 Very good

The staff were very helpful, the situation of the hotel is central for easy reach to all shops cafes bars and the beach.
stuart, 11-night trip
Verified Expedia guest review

10/10 Exceptional

It’s a very clean hotel the ladies came everyday to tidy the rooms etc, food well you couldn’t for any better for selection, would I go back again to the same hotel and the answer to that is YES.
10-night romance trip
Verified Expedia guest review

6/10 Good

It was clean and new. The location was nice as it was close to the bus and also close to the water. The bus from the airport costs less than 3€ However, when we arrived the staff was unaware that our stay was supposed to be all inclusive. After I pulled up the email with proof, she relented and gave us wrist bands. Also, there were two of us in our room but we had to give a deposit of 5€ to get two room keys. Also, it is 10€ if you want to use a pool towel. The food was good but mostly all the same every day. The night bar tender wasn’t very skilled at making drinks although the day bar tender was excellent. The pool closed quite early and the bar seemed to close right after all-inclusive ended at 10pm. Our ceiling started leaking, but the staff did come put down towels and made it stop leaking right away. Overall, it was a fine place for the price. If you stay here, just recognize that it is economy style not luxury. We expected that, so we were happy enough with our stay.
3-night trip with friends
Verified Expedia guest review

8/10 Very good

clean and quiet - great staff
This hotel is nice and very clean with a nice new feel to it having recently been completely refurbished. The staff are superb, particularly Nico and Alex on the bar. They are all very friendly with good English. it was a very late flight and the restaurant was closed but they even had some sandwiches in our room so that we had somthing to eat on our arrival. a bit of advice get on google maps and find exactly where the hotel is before you travel, the coach drops you off on the main road and not all the drivers know the hotel is as its set off the main road. its only a 1-2 minute walk but you will find yourself wandering around the back street at night for 10 minutes looking for it. overall very good really enjoyed our stay
Danny, 7-night trip
Verified Expedia guest review

8/10 Very good

Modern hotel, rooms small but very clean. Staff really good.
stephen, 7-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

City green hotel
We stayed in the city green hotel it looks very modern and new hotel. The staff were very nice to us and helped us with everything we needed. The only minus was that the cleaning lady only washed the floor and didnt change sheets (we were there a week)
shmaya, 6-night romance trip
Verified Hotels.com guest review

4/10 Fair

literie correcte , salle de bain tres tres petite , aucune insonorisation. menage laisse à desirer.
dominique, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Das Hotel war sehr schön, alles neu ansprechend. Das Personal und auch der Hotelmanager sehr nett und freundlich. Einziges Manko im Badezimmer.. da fehlen eindeutig Ablageflächen. Sonst alles top und empfehlenswert 😊
Manu, 7-night romance trip
Verified Expedia guest review

8/10 Very good

7-night trip
Verified Expedia guest review

6/10 Good

7-night trip
Verified Expedia guest review