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Herbert Samuel Jerusalem

Photo gallery for Herbert Samuel Jerusalem

Front of property
Indoor pool
Indoor pool
Indoor pool
Luxury Suite | View from room

Overview of Herbert Samuel Jerusalem

VIP Access

Herbert Samuel Jerusalem

5.0 star property
Luxury hotel in Jerusalem City Centre with spa and indoor pool

8.8/10 Fabulous

551 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Lounge area
The price is £178
Price available on 6/12/2022
Map
Shamai 25, Jerusalem
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Sauna
  • Steam room
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Business centre
For families
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Television
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Jerusalem City Centre
  • Western Wall - 17 min drive
  • Al-Aqsa Mosque - 19 min drive

Getting around

  • Tel Aviv (TLV-Ben Gurion) - 44 min drive
  • Jerusalem (JRS-Malha Railway Station) - 22 min drive
  • Jerusalem Malha Station - 22 min drive
  • Jerusalem Biblical Zoo Station - 24 min drive

Restaurants

  • Birman - 3 min walk
  • Mantra - 3 min walk
  • Jahnun Bar - 3 min walk
  • Barood - 3 min walk
  • Katy's - 3 min walk

About this property

Herbert Samuel Jerusalem

Located near a train station, Herbert Samuel Jerusalem is a great choice for a stay in Jerusalem. Guests can visit the spa to indulge in massages, facials or body treatments, and Middle Eastern cuisine is served at Dining Room, which is open for dinner. Other features of this luxurious hotel include an indoor pool, a bar/lounge and a 24-hour fitness centre. Fellow travellers love the location and walkable location.

Languages

Arabic, English, Hebrew, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 137 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Check-in on Saturdays and public holidays is 1 hour after sunset, which is approximately 7 PM in winter and 9 PM in summer.
  • Guests may be subject to health screenings for COVID-19 at the property.
  • Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Off-site parking within 1640 ft (USD 35 per night)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Working away

  • Business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Library
  • Television in common areas
  • 24-hour fitness centre
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • Arabic
  • English
  • Hebrew
  • Russian

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers

Sleep well

  • Blackout curtains
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free international calls

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Spa has massage/treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Dining

Dining Room – This restaurant specialises in Middle Eastern cuisine and only serves dinner. Reservations are required.
Lobby Cafe – This café specialises in vegetarian cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The 17% national value-added tax is not included in the price and may be charged at the hotel. Travellers on a tourist visa are exempt from this tax. To qualify for a tax exemption, tourists must present a valid passport upon checkout.

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 35 for adults and USD 35 for children (approximately)

Children & extra beds

  • Rollaway beds are available for USD 0 per day

Parking

  • Parking is available nearby and costs USD 35 per night (1640 ft away)

Pool, spa, & gym (if applicable)

  • Children under 18 years old are not allowed in the swimming pool or hot tub without adult supervision
  • Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast and dinner, and also through room service.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a smoke detector, a security system and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Herbert Samuel Jerusalem Hotel
Herbert Samuel Hotel
Herbert Samuel Jerusalem
Herbert Samuel
Herbert Samuel Jerusalem Hotel
Herbert Samuel Jerusalem Jerusalem
Herbert Samuel Jerusalem Hotel Jerusalem

Frequently asked questions

Does Herbert Samuel Jerusalem offer free cancellation for a full refund?
Yes, Herbert Samuel Jerusalem does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Herbert Samuel Jerusalem?
As of 5 Dec 2022, prices found for a 1-night stay for 2 adults at Herbert Samuel Jerusalem on 6 Dec 2022 start from £178, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Herbert Samuel Jerusalem?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Herbert Samuel Jerusalem?
Yes, there's an indoor pool.
Are pets allowed at Herbert Samuel Jerusalem?
Sorry, pets aren't allowed, but service animals are welcome.
What are the check-in and check-out times at Herbert Samuel Jerusalem?
You can check in starting at 3:00 PM. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at Herbert Samuel Jerusalem and nearby?
Herbert Samuel Jerusalem has a spa and an indoor pool, as well as a 24-hour fitness centre.
Are there restaurants at or near Herbert Samuel Jerusalem?
Yes, Dining Room offers Middle Eastern cuisine. Nearby restaurants include Katy's (3-min walk), Gabriel (3-min walk) and Chili Pizza (3-min walk).
What's the area around Herbert Samuel Jerusalem like?
Herbert Samuel Jerusalem is in Jerusalem City Centre, a short 1-minute walk from Ben Yehuda Street and 11 minutes' walk from Machane Yehuda Market. Our travellers say that the local area is very walkable.

Overall score and ratings

8.8

Fabulous

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Exceptional

Wonderful. Staff couldn’t have been nicer. Room was spacious. Location excellent
Murray, 9-night trip
Verified Hotels.com guest review

8/10 Very good

Florence, 2-night trip
Verified Hotels.com guest review

8/10 Very good

samuel, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great location and food.
Amazing location. Good service and breakfast! Don’t check in online as you automatically get charged VAT. This wasn’t clear so the hotel tried to refund me and couldn’t. Needs to be a 2 week wait. Still a good experience and would go back but be careful!
Craig, 7-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Mostly clean room but the building is a bit dated, so is the carpet and floors. Staff were all very helpful. Steam room, sauna, and swimming pool looked amazing. Too bad we only had one night there and didn't have a chance to use them. Location is excellent for convenience but taxi cannot get to front door. Need to walk around corner
Kevin, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Service and friendliness of staff needs to improve
Beautiful hotel in perfect location. Super nice room and really clean. Unfortunately the staff ( with some exceptions) were not friendly or helpful- even asking for something little seemed to bother them. I would rather stay in a less smart hotel where at least the staff seems willing to help, are smiling and kind!
Rebecca, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

John Yohanan, 2-night trip with friends
Verified Hotels.com guest review

2/10 Poor

shlome, 1-night trip
Verified Hotels.com guest review

8/10 Very good

sam, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Very clean Rooms
Imad, 2-night family trip
Verified Expedia guest review