Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Skip to main content.
All properties in Vienna, Vienna (state), Austria
1 room, 2 adults

Mercure Vienna First

4-star4 stars
Desider Friedmann Platz 2, Vienna, Vienna, 1010, Austria

4-star hotel with restaurant, near St. Ruprecht's Church
  • Free WiFi
  • Collect stampsYou can collect™ Rewards stamps here
Great location
Fantastic service
Good internet service
Wellness Area
Wellness & sports facilities could be improved

Mercure Vienna First

from £134
  • Standard Double Room, 1 Double Bed
  • Premium Double Room, 1 Queen Bed (Privilege)

What’s around Mercure Vienna First


  • In Innere Stadt
  • St. Ruprecht's Church - 1-min walk
  • Jewish Museum - 1-min walk
  • Schwedenplatz - 3-min walk
  • St. Peter's Church - 6-min walk

Getting around

  • Vienna (VIE-Vienna Intl.) 24-min drive
  • Wien Mitte Station 14-min walk
  • Vienna Praterstern Station 22-min walk
  • Vienna Franz-Josefs-Station 27-min walk
  • Schwedenplatz U-Bahn 5-min walk
  • Stephansplatz U-Bahn 7-min walk
  • Stubentor U-Bahn 9-min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 49 rooms
  • This hotel is arranged over 5 floors


  • Check-in time 2:00 PM-midnight
  • Check-out time is noon
  • Express check-out
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • No pets or service animals allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle (available 24 hours) *


  • Valet parking *

  • Discounted off-site parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • 24-hour room service
Working away
  • Business centre
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter
  • Lift
  • Safe-deposit box at front desk
  • Television in common areas
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Premium bedding
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Hair dryer
Be entertained
  • TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features


VIENNA 1st – This bistro serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Mercure Vienna First’s small print

Also known as

  • Mercure Vienna First Hotel
  • Mercure First Hotel
  • Mercure Vienna First
  • Mercure First
  • Mercure Vienna First Hotel
  • Mercure Vienna First Vienna
  • Mercure Vienna First Hotel Vienna


Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast.

The property affirms that it follows sanitisation practices of Bureau Veritas (Accor Hotels) guidelines.

For transfers, guests must contact the property before arrival on the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Late check-out can be arranged for an extra charge

Self-parking costs EUR 25.00 per day

Valet parking costs EUR 37.00 per day

Buffet breakfast is offered for an extra charge of EUR 20 per person (approximately)

Airport shuttle service is offered for an extra charge of EUR 74 per vehicle (roundtrip)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Mercure Vienna First

  • Are pets allowed at Mercure Vienna First?
    Sorry, neither pets and nor service animals are allowed.
  • Is parking offered at Mercure Vienna First?
    Yes. Self-parking costs EUR 25.00 per day. Valet parking costs EUR 37.00 per day.
  • Is an airport shuttle service offered by Mercure Vienna First?
    Yes, an airport shuttle is available. The charge is EUR 74 per vehicle roundtrip.
  • What are the check-in and check-out times at Mercure Vienna First?
    You can check in from 2:00 PM to midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • What is there to do near Mercure Vienna First?
    Recommended spots to visit include St. Ruprecht's Church (1-min walk) and Jewish Museum (1-min walk), along with Schwedenplatz (3-min walk) and St. Peter's Church (6-min walk).
  • Are there restaurants at or near Mercure Vienna First?
    Yes, there's an on-site restaurant.

Recent reviews

Fabulous 8.8 From 255 reviews

Very good 8.0
So much to see in Vienna.
Our stay in Vienna was short but sweet. A beautiful city with many glorious buildings. The people were friendly and no issues with language as they all seem to speak English. The hotel is central to the city with many cafes, bars and restaurants within easy walking distance of the hotel. The only issue is that the car park for the hotel is about 150yds away. Give it a go!
Ian, gb3 night trip
Exceptional 10.0
Great Hotel Great Staff great Location
Really nice hotel great staff and great location. Easy walk to all attractions in Vienna.
Benjamin, gb3 night business trip
Very good 8.0
Lovely hotel, great location
The hotel is great. Lovely little touches like the waltz carpet. Our room was very clean and made good use of space. The only downside was that we wouldn’t work out how to turn the heat down (the aircon control didn’t make any difference) so it was very hot in the room.
gb1 night romance trip
Exceptional 10.0
Great stay
Great location, helpful staff. Overall a lovely stay
gbFamily trip
Very good 8.0
Nice stay
Comfortable stay in modern refurbished hotel. Trendy Viennese themed with waltz steps on the carpet which is a fun touch. Good value for money.
Paula, gb2 night romance trip
Very good 8.0
Stay There Again.
Excellent stay very handy to all usual sites etc. would stay there again.
Kirit, gb3 night romance trip
Exceptional 10.0
Summer hols
Enjoyed our stay here room was very nice air conditioning excellent. Very close to main amenities. Breakfast average. Would definitely stay here again.
Martin, ie4 night romance trip
Poor 2.0
Mercure Vienna First
The location of the hotel is excellent, the rooms are small and dark and there is dust in the room. Although we were promised a check-out at 14:00 in the morning, the receptionist told us that it was canceled and treated it unpleasantly
Liran, il2 night romance trip
Fair 4.0
Poor quality of furniture and bedding, room lighting very bad and placement of tea coffee kettle equipment dangerous. Cheap quality curtains, towels and bedding, stayed for 4 nights and bed linen not changed.
Amanda, us4 night romance trip
Very good 8.0
It was very a good stay at the hotel, it met the standards of a 4-star hotel, room, breakfasts, friendly staff, transport....everything was excellent.
tzung ning, us3 night trip

Mercure Vienna First

Is the description of this property not correct? Tell us