4/10 Fair
31 Aug 2022
- At first when we arrived the guy working there tried to change our room to a much more expensive and worse than the room we booked
- Secondly the rooms were smelly especially the bathroom
- Thirdly they don’t understand English and when you try to ask for some info about anything they are not willing to tell u and just say to download an app of their hotel room where u can find all the info which was not helpful
- We arrived there around 9pm evening and we were very hungry especially our toddler and they made us wait until 12am midnight as their restaurant buffet (very small buffet) was opening before that they did not offer us anything in terms of food
- There is a lady working named Ganet who was at the bar offering drinks
I was standing there speaking to her and was giving my order and wasn’t finished at all but instead there was a man standing next to me who came after me so instead of taking my order first she served the other man which I found very rude and unprofessional
Sabaoun
Sabaoun, 2-night family trip
Verified Expedia guest review
