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1 room, 2 adults

The Pyramid at Grand Oasis - All Inclusive

4-star4 stars
Blvd. Kukulcan, Km. 16.5Zona Hotelera, CancunQROO77500Mexico

All-inclusive beachfront resort with golf course, near Delfines Beach
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here

Notes

Good6.6
Location
Great location
Breakfast
Tasty breakfast
Service
Service could be improved
Comfort
More comfort would be nice
346See all 346 Hotels.com reviews
From 1,304 reviewsTripAdvisor Traveller Rating

The Pyramid at Grand Oasis - All Inclusive

from £221
  • The Pyramid Lagoon View, kids eat and stay free
  • The Pyramid Ocean View, kids eat and stay free

What’s around The Pyramid at Grand Oasis - All Inclusive

Landmarks

  • In Hotel Zone
  • Delfines Beach (24-minute walk)
  • El Rey Ruins (28-minute walk)
  • Maya Cancun Museum (6-minute walk)
  • Ballenas Beach (14-minute walk)
  • Marlin Beach (32-minute walk)
  • Luxury Avenue Shopping Mall (35-minute walk)
  • Kukulcan Plaza Shopping Mall (36-minute walk)

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) 22-min drive
  • Free self parking
  • Free valet parking

At a glance

Key facts

Hotel size

  • This hotel has 232 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time starts at 3:00 PM
  • Check-out time is noon
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival. For more details, please contact the office using the information on the reservation confirmation received after booking.
During spring break, guests must be age 25 or older to check in. The property requires that guests younger than age 25 be accompanied by a legal guardian or parent. For more details, please contact the office using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 25

Travelling with others

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas (2-device limit)

  • Free WiFi in rooms

Transport

Parking

  • Free valet parking

Other information

  • All-inclusive (taxes and gratuities included)
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
Food and drink
  • 20 restaurants
  • 20 bars/lounges
  • 3 beach bars
  • 4 swim-up bars
  • 2 coffee shops/cafés
  • Snack bar/deli
  • 24-hour room service
Things to do
  • Free beach cabanas
  • Beach sunloungers
  • Outdoor pool
  • Free pool cabanas
  • Fitness facilities
  • Golf course on site
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Basketball on site
  • Golf lessons on site
  • Pilates classes on site
  • Playground on site
  • Tennis lessons on site
  • Yoga classes/instruction on site
  • Casino
  • Nightclub
  • Beach towels
  • Pool sunloungers
  • Steam room
  • Billiards or pool table
Working away
  • Business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) -
  • Conference space size (meters) -
  • Conference centre
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers -
  • Lift
  • ATM/banking
  • Designated smoking areas
  • Garden
  • Terrace
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • 50-inch flat-screen TV
  • Cable TV channels
  • IPod docking station
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping

Special features

All inclusive

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All buffet and à la carte meals, snacks and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • Meals and beverages at companion properties

Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.

Land activities
  • Fitness facilities
  • Football
  • Tennis
  • Volleyball
  • Access to 9-hole golf course
  • Golf green fees

Lessons/classes/games
  • Aerobics
  • Bartending
  • Cooking
  • Dancing
  • Pilates
  • Water fitness
  • Yoga

Entertainment
  • On-site entertainment and activities
  • Access to on-site clubs
  • On-site live performances
  • Theme parties

Not included
  • Use of golf equipment
  • Room service
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Transport to off-site activities

Spa

Sensoria Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 2 years old are not allowed in the spa.

Dining

Maria Bonita – This restaurant specialises in Mexican cuisine and only serves dinner.Open daily.

Tun-Kul – This fine-dining restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.

Vip Lounge Bar – This fine-dining restaurant only serves breakfast. Guests can enjoy drinks at the bar.

Makitaco: Mex-Japanese – This fine-dining restaurant specialises in Japanese cuisine and serves lunch and dinner.

Villa Paola: Tapas & Wine – This fine-dining restaurant specialises in Spanish cuisine and only serves dinner. Guests can enjoy drinks at the bar.

The Pyramid at Grand Oasis - All Inclusive’s small print

Also known as

  • Pyramid Grand Oasis All Inclusive Cancun
  • Pyramid Grand Oasis All Inclusive
  • Pyramid Grand Oasis Cancun
  • Pyramid Grand Oasis
  • The Pyramid at Grand Oasis All Inclusive

Policies

Guests must contact this hotel in advance to reserve a crib (infant bed) or rollaway bed. Please contact the office using the information on the reservation confirmation received after booking.

Children under 18 years old are not allowed in the spa without adult supervision.

Guests under 2 years old are not allowed in the spa.

Parties and events are allowed on site. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

This property charges a non-refundable deposit of USD 30 per stay to be paid in cash for guests under 25 years old from February 1 - April 30, 2019. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

The Pyramid at Grand Oasis - All Inclusive

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