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All properties in West Mackay, Queensland, Australia
1 room, 2 adults

Cool Palms Motel

2.5-star2.5 stars
Great for familiesThis property has good facilities for families.
4 Nebo Road, West Mackay, QLD, 4740, Australia

No-frills West Mackay motel with outdoor pool
  • Free WiFi and free parking
  • Collect nightsYou can collect™ Rewards nights here
From 58 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

  • Very easy after hours check in. Room was exactly like the photos. Very clean and…Aug 13, 2019
  • Quick check-in, friendly staff, undercover parking, FOXTEL Movies, Spacious Room,…Jul 17, 2019

Cool Palms Motel

from £38
  • Family Self Contained (sleeps 4)
  • Queen + Single Studio
  • Studio Queen
  • Standard Queen + Single
  • Standard Queen Room
  • Large Family Self Contained (sleeps 5)

What’s around Cool Palms Motel


  • Jubilee Park (12-minute walk)
  • Mackay Enertainment and Convention Centre (13-minute walk)
  • Artspace Mackay (16-minute walk)
  • Caneland Central (17-minute walk)
  • Bluewater Lagoon (17-minute walk)
  • Mackay Base Hospital (29-minute walk)
  • Queens Park Orchid House (29-minute walk)
  • Harrup Park (30-minute walk)

Getting around

  • Mackay, QLD (MKY) 10-min drive
  • Mackay Station 8-min drive
  • Mapalo Station 16-min drive
  • Aminungo Station 19-min drive

At a glance

Key facts


  • 14 rooms


  • Check-in time 2 PM-5:30 PM
  • Check-out time is 10 AM
  • Express check-in
The front desk is open daily from 7 AM - 8 PM.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free self parking

Payment types at the property

* See small print for additional details or extra charges

At the motel

Food and drink
  • Continental breakfast daily (surcharge)
  • Room service (during limited hours)
  • Barbecue grills
Things to do
  • Outdoor pool
  • Front desk (limited hours)
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer (on request)
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Free WiFi
Food and drink
  • Fridge
  • Microwave

Cool Palms Motel’s small print

Also known as

  • Cool Palms Motel Mackay
  • Cool Palms Motel
  • Cool Palms Mackay
  • Cool Palms
  • Cool Palms Motel West Mackay
  • Cool Palms West Mackay
  • Cool Palms Motel Motel
  • Cool Palms Motel West Mackay
  • Cool Palms Motel Motel West Mackay

Optional extras

Rollaway beds are available for AUD 10.00 per night

Continental breakfast is offered for an extra charge of AUD 9.00 for adults and AUD 9.00 for children (approximately)

Cribs/Infant beds are available for AUD 5.00 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Fabulous 8.8 From 48 reviews

Exceptional 10.0
Very comfortable and clean. I arrived late, but all instructions were conveyed clearly.
Jacqueline, auBusiness trip
Exceptional 10.0
Nice place to stay
Good Experience
Lakhvinder, auTrip with friends
Exceptional 10.0
Great Price and nice room
auBusiness trip
Good 6.0
Cool palms
Location is close to airport but noisy traffic and guests were up late
Shirley, ca1 night romance trip
Exceptional 10.0
The bestest place to stay in Mackay
It was awesome......
Cherie, au1 night family trip

Cool Palms Motel

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