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1 room, 2 adults

Dukes The Palm, a Royal Hideaway Hotel

5-star5 stars
Great for familiesThis property has good facilities for families.
Private beachThis property has confirmed it’s on a private beach.Palm Jumeirah, Dubai, 120015, United Arab Emirates

5-star beachfront hotel with outdoor pool, near Aquaventure
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
  • Lovely hotel if you’re keen to stay on the Palm. We had a premium one bed apartment on…Nov 28, 2019
  • I am disabled and the room I requested 1 year ago was given to a family and my husband…Nov 18, 2019

Dukes The Palm, a Royal Hideaway Hotel

from £163
  • Deluxe Room King Size Bed
  • Deluxe Room Twin Beds
  • Deluxe Studio
  • Superior Room
  • Superior Room Twin with Private Beach Access
  • Superior Studio
  • Grand Studio
  • Junior Suite, 1 King Bed
  • Executive Studio
  • Premier Room
  • Deluxe Suite
  • Apartment, 1 Bedroom
  • Premium One Bedroom Apartment
  • Premium Studio (Sky)

What’s around Dukes The Palm, a Royal Hideaway Hotel

Landmarks

  • In Palm Jumeirah
  • Dubai Marina Mall - 4.4 mi / 7.1 km
  • Jebel Ali Race Course - 4.4 mi / 7.2 km
  • The Beach Mall - 5.1 mi / 8.1 km
  • Emirates Golf Club - 5.7 mi / 9.1 km

Getting around

  • Dubai (DXB-Dubai Intl.) 25-min drive
  • Dubai (DWC-Al Maktoum Intl.) 32-min drive
  • Sharjah (SHJ-Sharjah Intl.) 41-min drive

At a glance

Key facts

Hotel size

  • This hotel has 506 rooms
  • This hotel is arranged over 15 floors

Check-in and check-out

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free valet parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 3 bars/lounges
  • Poolside bar
  • 24-hour room service
  • Barbecue grills
Things to do
  • On private beach
  • Beach sunloungers
  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Playground on site
  • Skydiving nearby
  • Marina on site
  • Beach umbrellas
  • Children's pool
  • Health club
  • Beach towels
  • Pool sunloungers
  • Pool umbrellas
  • Arcade/game room
Working away
  • Business centre
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 2
  • Lift
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • Chinese
  • English
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 55-inch LED TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Great British Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

West 14 – This steakhouse specialises in American cuisine and serves lunch and dinner.

Khyber – This restaurant specialises in Indian cuisine and only serves dinner.

DUKES Bar – On-site bar.

Dukes The Palm, a Royal Hideaway Hotel’s small print

Also known as

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Policies

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: AED 20 per accommodation, per night
    A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

Optional extras

Early check-in can be arranged for an extra charge

Late check-out can be arranged for an extra charge

Buffet breakfast is offered for an extra charge of AED 75 per person (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Fabulous 8.6 From 716 reviews

Exceptional 10.0
Great hotel
My wife and I had a great stay here. Great friendly service. Child friendly. Infinity pool, lazy pool and beach. Shopping centre across the road with a new mall getting built beside it. We had a lovely stay and would return.
Declan, gb9 night trip
Exceptional 10.0
A must stay location
Grate service
Conrad, gb1 night trip
Exceptional 10.0
Good hotel
Relaxing
gb1 night trip with friends
Fair 4.0
Doesn’t live up to its billing.
Generally ok-ish, but if you’re looking for that special something in dubai, this hotel really isn’t it. Located in a rubbish area with nothing around it in walkable distance, lots of niggly things wrong with the hotel that detract from its quality. Breakfast is overcrowded and poorly laid out. Service standards should be higher. You’re paying for a high star rated hotel but getting Holiday Inn standard. Honestly suggest you stay somewhere else. But the gym is good.
Martin, gb6 night business trip
Good 6.0
Pleasant enough.
Dukes reception staff were great. Restaurant staff very efficient at breakfast but struggled to get a drink in the afternoon. Pool lovely, steak restaurant great. Room and bathroom could have been cleaner, and basic things updated. Coffee maker a real pain for the thimble full you get out of it. Not sure I was aware that facilities shared with Oceana residents. Overall a pleasant stay but more attention to the smaller things needed to claim the same 5* status as similar hotels in Dubai.
gb2 night romance trip

Dukes The Palm, a Royal Hideaway Hotel

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