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Dukes The Palm, a Royal Hideaway Hotel

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Private beach, sun-loungers, beach umbrellas, beach towels
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Indoor pool, outdoor pool, pool umbrellas, pool loungers
1 bedroom, premium bedding, pillow-top beds, in-room safe

Overview of Dukes The Palm, a Royal Hideaway Hotel

VIP Access
UNESCO Sustainable Travel Pledge

Dukes The Palm, a Royal Hideaway Hotel

5.0 star property
5-star beachfront hotel with outdoor pool, near Jumeirah Beach

8.6/10 Fabulous

1,005 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Bathtub
The price is £190
Price available on 19/12/2022
Map
Palm Jumeirah, Dubai, 120015

Room options

About this area

What's nearby

  • In Palm Jumeirah
  • Dubai Marina Mall - 11 min drive
  • The Walk - 8 min drive
  • Jumeirah Beach - 13 min drive
  • Souk Madinat Jumeirah - 13 min drive
  • Wild Wadi Water Park - 13 min drive
  • Burj Al Arab - 14 min drive
  • Mall of the Emirates - 15 min drive
  • Ibn Battuta Mall - 13 min drive
  • Burj Khalifa - 25 min drive
  • Dubai Fountain - 17 min drive

Getting around

  • Dubai (DXB-Dubai Intl.) - 25 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 32 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 41 min drive
  • Nakheel Mall Station - 9 min walk
  • Al Ittihad Park Station - 11 min walk
  • Palm Gateway Station - 28 min walk

Restaurants

  • The Coffee Club - 9 min walk
  • Miyabi Sushi & Bento - Palm Jumeirah - 15 min walk
  • Blvd on One - 18 min walk
  • House of pizza - 18 min walk
  • Lbn AlBahr - 19 min walk

About this property

Dukes The Palm, a Royal Hideaway Hotel

Dukes The Palm, a Royal Hideaway Hotel offers a private beach where you can enjoy the shade from a beach umbrella or relax on a sunlounger, plus you'll be within a 15-minute drive of Jumeirah Beach. The outdoor pool and indoor pool provide a splash of fun, while guests in the mood for pampering can indulge in massages, facials and manicures and pedicures. Great British Restaurant, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, a marina and a free kid's club. Fellow travellers say good things about the pool and helpful staff. The property is only a short walk to public transportation: Nakheel Mall Station is 9 minutes and Al Ittihad Park Station is 11 minutes.

Languages

Afrikaans, Arabic, Azerbaijani, Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Turkish, Ukranian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 506 rooms
  • Arranged over 15 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 5:30 AM
  • Early check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cots (infant beds)
  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11 AM
  • 3 restaurants
  • 3 bars/lounges
  • Poolside bar
  • BBQs
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities

What to do

  • On a private beach
  • Skydiving nearby
  • Zip-lining nearby

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An outdoor pool
  • An indoor pool
  • Arcade/games room
  • Spa services
  • Marina
  • Comprehensive food waste policy
  • No plastic drinking straws

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Well-lit path to entrance

Languages

  • Afrikaans
  • Arabic
  • Azerbaijani
  • Chinese (Mandarin)
  • Dutch
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Spanish
  • Turkish
  • Ukranian

Room amenities

Be entertained

  • 55-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillow-top mattress

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body treatments and manicures and pedicures.

Dining

Great British Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
West 14 – This steakhouse specialises in American cuisine and serves lunch and dinner.
Khyber – This restaurant specialises in Indian cuisine and only serves dinner.
DUKES Bar – On-site bar.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.
The property is a member of Preferred Hotels & Resorts.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of AED 75 for adults and AED 75 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

DUKES Dubai Hotel Palm Jumeirah
DUKES Hotel
DUKES Dubai Palm Jumeirah
Dubai Dukes The Palm, a Royal Hideaway Hotel Hotel
Hotel Dukes The Palm, a Royal Hideaway Hotel
Dukes Palm Royal Hideaway Hotel
Dukes Palm Royal Hideaway Dubai
Dukes The Palm, a Royal Hideaway Hotel Dubai
Dukes Palm Royal Hideaway Hotel Dubai
Hotel Dukes The Palm, a Royal Hideaway Hotel Dubai
DUKES Dubai Hotel Palm Jumeirah
Dukes Dubai
Dukes Palm Royal Hideaway
Dukes Palm Royal Hideaway Hotel Dubai
Dukes Palm Royal Hideaway Hotel
Dukes Palm Royal Hideaway Dubai
Dukes Palm Royal Hideaway
Hotel Dukes The Palm, a Royal Hideaway Hotel Dubai
Dubai Dukes The Palm, a Royal Hideaway Hotel Hotel
Hotel Dukes The Palm, a Royal Hideaway Hotel
Dukes The Palm, a Royal Hideaway Hotel Dubai
Dukes The Palm a Royal Hideaway Hotel
DUKES Dubai Hotel Palm Jumeirah
Dukes Dubai
Dukes Palm Royal Hideaway
Dukes The Palm, a Royal Hideaway Hotel Hotel
Dukes The Palm, a Royal Hideaway Hotel Dubai
Dukes The Palm, a Royal Hideaway Hotel Hotel Dubai

Frequently asked questions

Does Dukes The Palm, a Royal Hideaway Hotel offer free cancellation for a full refund?
Yes, Dukes The Palm, a Royal Hideaway Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Dukes The Palm, a Royal Hideaway Hotel?
As of 5 Dec 2022, prices found for a 1-night stay for 2 adults at Dukes The Palm, a Royal Hideaway Hotel on 19 Dec 2022 start from £190, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Dukes The Palm, a Royal Hideaway Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Dukes The Palm, a Royal Hideaway Hotel?
Yes, there's an indoor pool, an outdoor pool and a children's pool.
Are pets allowed at Dukes The Palm, a Royal Hideaway Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Dukes The Palm, a Royal Hideaway Hotel?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Dukes The Palm, a Royal Hideaway Hotel?
You can check in from 3:00 PM - 5:30 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What is there to do at Dukes The Palm, a Royal Hideaway Hotel and nearby?
Have fun with nearby activities such as skydiving and zip-lining. Enjoy a swim in the indoor and outdoor pools after a day out and about. Dukes The Palm, a Royal Hideaway Hotel also has 3 bars, a private beach and a health club, as well as spa services, an arcade and a garden.
Are there restaurants at or near Dukes The Palm, a Royal Hideaway Hotel?
Yes, there are 3 on-site restaurants, featuring international cuisine. Nearby restaurants include The Coffee Club (9-min walk), Lbn AlBahr (2.3 mi) and Miyabi Sushi & Bento - Palm Jumeirah (2.5 mi).
What's the area around Dukes The Palm, a Royal Hideaway Hotel like?
Dukes The Palm, a Royal Hideaway Hotel is located on the waterfront in Palm Jumeirah, a short 9-minute walk from Nakheel Mall Station and 7 minutes' walk from Nakheel Mall. Travellers say that this hotel is in a good location.

Overall score and ratings

8.6

Fabulous

8.9/10

Cleanliness

8.7/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Exceptional

JAY, 3-night trip
Verified Hotels.com guest review

6/10 Good

Sofya, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing hotel, lovely staff, we had children of 5 and 12 with us and they loved it too.
5-night family trip
Verified Hotels.com guest review

6/10 Good

Nice, but plenty of better options at the price.
Very nice hotel which is let down by the very ordinary shower in my room. Certainly not what I expected from a hotel of this type. Also, no hot water on one morning when I was getting ready for work.
Michael, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

Dukes The Palm
Wonderful new hotel with great facilities. Only issue was that the room was very small & bathroom had a shower in the bathtub which was very difficult to get in & out of. The water pressure of the shower was very weak & the temperature would fluctuate between hot & cold.
Joe, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Friends trip
Amazing stay, a free upgrade topped it off. The hotel and facilities exceeded expectations, would definitely return.
Jodie, 5-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Peter, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rainer, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Ahmed, 1-night trip
Verified Hotels.com guest review

6/10 Good

Ejatu, 10-night trip
Verified Expedia guest review