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Captains Club Hotel

Photo gallery for Captains Club Hotel

Exterior
Indoor pool
Indoor pool
Terrace/patio
Terrace/patio

Overview of Captains Club Hotel

Captains Club Hotel

4.0 star property
Riverfront hotel in Christchurch with spa and restaurant

9.4/10 Exceptional

130 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Bathtub
The price is £177
Price available on 22/12/2022
Map
Wick Lane, Christchurch, England, BH23 1HU
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • Sauna
  • Spa tub
  • 24-hour room service
  • Massage/treatment rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Lobby fireplace
For families
  • Free cots/infant beds
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • On the riverwalk
  • New Forest National Park - 10 min drive
  • Bournemouth Beach - 22 min drive
  • Bournemouth International Centre - 11 min drive
  • Poole Harbour - 22 min drive

Getting around

  • Bournemouth (BOH-Bournemouth Intl.) - 9 min drive
  • Southampton (SOU) - 36 min drive
  • Pokesdown for Boscombe Station - 6 min drive
  • Christchurch Hinton Admiral Station - 6 min drive
  • Christchurch Station - 14 min walk

Restaurants

  • The Seafood Shack - 3 min walk
  • Boathouse - 3 min walk
  • Loch & Quay - 4 min walk
  • Coast Coffee - 4 min walk
  • Cheese & Alfies - 5 min walk

About this property

Captains Club Hotel

Captains Club Hotel puts you 4.4 mi (7 km) from the airport, and within a 10-minute drive of New Forest National Park. You can visit the spa to indulge in deep-tissue massages, facials or manicures and pedicures, and local and international cuisine is served at Captain's Table, which is open for breakfast, lunch and dinner. This upmarket hotel also features a bar/lounge, a hot tub and a sauna. Fellow travellers love the helpful staff and breakfast.

Languages

Arabic, English, French, German, Italian, Polish, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 29 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's menu

What to do

  • Beach nearby
  • Bike rentals nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2006
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Low-height worktop and sink
  • Bathroom emergency pull cord

Languages

  • Arabic
  • English
  • French
  • German
  • Italian
  • Polish
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • Plasma television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Dressing gowns and slippers

Sleep well

  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body scrubs. The spa is equipped with a sauna. Guests under 16 years old are not allowed in the spa.

Dining

Captain's Table – This restaurant specialises in local and international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required.
On-site venue No. 2 – This bar serves lunch, dinner and light fare. A children's menu is available. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Enhanced food service safety measures are in place.

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

Captains Club Hotel Christchurch
Captains Club Christchurch
Captains Club Spa
Captains Club Hotel Hotel
Captains Club Hotel Christchurch
Captains Club Hotel Hotel Christchurch

Frequently asked questions

Does Captains Club Hotel offer free cancellation for a full refund?
Yes, Captains Club Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Captains Club Hotel?
As of 3 Dec 2022, prices found for a 1-night stay for 2 adults at Captains Club Hotel on 22 Dec 2022 start from £177, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Captains Club Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Captains Club Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Captains Club Hotel?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Captains Club Hotel?
You can check in from 3 PM - midnight. Check-out time is 11 AM.
Is there an on-site casino at Captains Club Hotel?
No, this hotel doesn't have a casino, but Genting Casino Bournemouth (11-min drive) is nearby.
What is there to do at Captains Club Hotel and nearby?
Have fun during the warmer months with activities nearby such as cycling. Indulge in a treatment at the spa and soothe your senses in the hot tub. Captains Club Hotel also has a sauna and a picnic area.
Are there restaurants at or near Captains Club Hotel?
Yes, Captain's Table offers al fresco dining and local and international cuisine. Nearby restaurants include Boathouse (3-min walk), Loch & Quay (4-min walk) and Coast Coffee (4-min walk).
What's the area around Captains Club Hotel like?
Captains Club Hotel is located by the river, a short 5-minute walk from Regent Centre and 5 minutes' walk from Christchurch Castle. Travellers say that the hotel is in a great location.

Overall score and ratings

9.4

Exceptional

9.5/10

Cleanliness

9.6/10

Staff & service

9.1/10

Amenities

9.3/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Exceptional

Nice for a relaxed break
Darren, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

James, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brilliant
Every thing was wonderful, staff very helpful, both rooms were clean and very comfortable, will definitely stay again and have already recommended to a friend.
Sheila, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

David, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Nice but overpriced
Nice views but a bit pricey for what you get
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Five star experience ✨️
Came for a. Family wedding, everything was amazing, a perfect venue, and the whole staff from management to housekeeping were brilliant, did an awesome job & were very friendly & attentive. It was the hottest weekend of the year, but still nothing was too much effort for the staff, first class experience.
Gillian, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely mini break by the river
Wonderful mini break! Fantastic location overlooking the river and just a short walk to Christchurch centre. Clean hotel, exceptional food in the restaurant with really welcoming staff. Lovely breakfast as well. We will be coming back!
Alison, 3-night family trip
Verified Hotels.com guest review

6/10 Good

The rooms and the property itself were good with a great view. On the first night we stayed (Friday) we eat out and returned to the bar later that evening. The bar staff were great and so was the service. However, on the Saturday night we ate in the restaurant. The quality of the food for the price was poor, and the service in the bar area was appalling. We could find anyone to take our drinks order despite in being table service and ended up forcing an order through over the bar directly. Not good
Martin, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Fantastic Place & Staff
Wonderful, clean, fantastic food, staff, the best i have come across, so friendly & helpful and so on the ball to see any customer standing there they are straight over to ask if you require anything.
jonathan, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Jo, 1-night trip
Verified Expedia guest review