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Royal Tulip Canaan Nairobi

4-star hotel with spa, near Yaya Centre

  • Free buffet breakfast, free WiFi and free parking
From
£71

Image gallery

  • Pool
  • Pool
  • Pool
  • Outdoor Pool
  • Pool
Pool. Image 1 of 76.
1 / 76Pool
7.4.Good.
  • Great hotel, gym and pool were great and the view from the gym was nice. I think my room…

    Mar 12, 2020

  • Not worth for the money, breakfast is not good at all and also food are very expensive…

    Mar 2, 2020

See all 34 reviews

Official standards

This property advises that it adheres to Intertek Cristal (third-party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 72 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 94 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Health club

For families

  • Children's pool
  • Babysitting or childcare (surcharge)
  • Rollaway/extra beds (surcharge)
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom

What’s around

  • In Kilimani
  • Yaya Centre - 9-minute walk
  • Prestige Plaza - 19-minute walk
  • Nairobi Hospital - 25-minute walk
  • Royal Nairobi Golf Club - 27-minute walk
  • Arboretum - 36-minute walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room, 1 King Bed
  • Standard Room, 1 Queen Bed
  • Standard Room (2 Single Beds)
  • Superior Room, 1 King Bed

Location

  • In Kilimani
  • Yaya Centre - 9-minute walk
  • Prestige Plaza - 19-minute walk

What’s around

Landmarks

  • In Kilimani
  • Yaya Centre - 9-minute walk
  • Prestige Plaza - 19-minute walk
  • Nairobi Hospital - 25-minute walk
  • Royal Nairobi Golf Club - 27-minute walk
  • Arboretum - 36-minute walk
  • Uhuru Park - 37-minute walk
  • Central Park - 41-minute walk
  • Nairobi Gallery - 42-minute walk
  • Teleposta Towers - 44-minute walk
  • Kenya Railway Golf Club - 44-minute walk

Getting around

  • Nairobi (NBO-Jomo Kenyatta Intl.) 39-min drive
  • Nairobi (WIL-Wilson) 17-min drive
  • Syokimau SGR Railway Station 38-min drive
  • Nairobi Station 38-min drive
  • Syokimau Station 39-min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 94 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 2:00 PM-11 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

The check-in location differs from the property location. To check in, go to Guest could be accommodate in a near by hotel If you arrive at the property after hours, you'll need to check in at an alternate location: Available HotelTo make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 3:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)
  • Babysitting/childcare*

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Free on-site extended parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Steam room
  • Pool sunloungers
  • Health club
  • Sauna

Working away

  • Business centre
  • Conference space
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Number of buildings/towers: 1
  • Year Built – 2016
  • Lift
  • Terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Braille signage
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Languages Spoken

  • Chinese
  • English
  • French

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Thabiti Spa. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with hot springs/mineral springs, a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 15 years old are not allowed in the spa.

Dining

Mosaic – This poolside restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.

Small print

Also known as

  • Royal Tulip Canaan Nairobi Hotel
  • Royal Tulip Canaan Hotel
  • Royal Tulip Canaan
  • Royal Tulip Canaan Nairobi Hotel
  • Royal Tulip Canaan Nairobi Nairobi
  • Royal Tulip Canaan Nairobi Hotel Nairobi
  • Royal Tulip Canaan Nairobi Hotel Nairobi

Optional extras

Early check-in can be arranged for an extra charge

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Rollaway beds are available for USD 30.00 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 33 per vehicle (one-way)

Local area shuttle service is offered for an extra charge

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Pool access available from 7:00 AM to 6:30 PM.

Guests under 15 years old are not allowed in the spa.

Parking height restrictions apply.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless checkout are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

For transfers, guests must contact the property before arrival on the number on the booking confirmation.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Royal Tulip Canaan Nairobi does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self, valet and extended parking. Parking spaces may be limited.
  • Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 6:30 PM.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 2:00 PM - 11 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
  • Yes, Mosaic offers international cuisine and poolside dining. Nearby restaurants include Osteria del Chianti (3-min walk), Casablanca (4-min walk) and Cedars Restaurant (4-min walk).
  • Yes, an airport shuttle is available. The charge is USD 33 per vehicle one-way.
  • Royal Tulip Canaan Nairobi has a spa and an outdoor pool, as well as a steam room.
7.4.Good.
  • 6.0.Good

    Average hotel and not worth the money

    The standards for this hotel have really gone down since a stayed in 2016. Not as excellent as it used to be. The maid came to clean my room at about 4pm.I asked her why they don’t do it earlier and she said cos that’s when we do it. Absolutely disappointed.

    Patrick, 2 night trip with friends, Jan 10, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    kindly please return what I paid for 3 night

    I didn’t stay there at all , I stayed at mövenpick apartments from 4th tell 7th .

    Aref, 3 night trip, Aug 3, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    The Design and layout was fantastic, the staff was prompt and attentive. Only stain was commode would leak with each flush and the entire hotel was unable to provide any ice.

    1 night family trip, May 1, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Nice place

    The hotel is nice enough and while it’s starting to show a little age, it’s still in decent shape. Staff are nice enough and mostly helpful but a few occasions there were issues that were difficult to get resolved. This hotel was in a good location for my business trip, close to shopping and restaurants so I will stay again.

    Lee, 5 night business trip, Feb 8, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Very friendly security and the staff that is hosting the dinner

    5 night business trip, Nov 14, 2019

    Verified Expedia guest review

  • 8.0.Very good

    The rooms need a renovation to match the condition of the lobby & the front desk personnel are a little unreliable - didn't arrange an airport transfer either way despite requests to do so & assurances that they would do so. Breakfast was not bad. Overall it's okay at the price.

    Llew, 2 night business trip, Oct 15, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The staff at the property are fabulous, they are polite, welcome guests with a smile and at hand ready to help when needed. Thank you all

    Frank, 2 night business trip, Sep 30, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    I stayed one night but it was fantastic. The Hotel is secured and staff members are very nice and helpful.

    ILDEPHONSE, 1 night business trip, Sep 25, 2019

    Verified Hotels.com guest review

  • 2.0.Poor

    Dirty place and not worth the money I paid for. Unclean rooms and slow receptionists

    Zen, 1 night family trip, Jul 2, 2019

    Verified Expedia guest review

  • 4.0.Fair

    Hotel is not far from a shopping mall. It is located in a residential area that is not very easy to locate. Reception was good. Hot water in the shower and other services did not work well.

    2 night business trip, Jun 11, 2019

    Verified Expedia guest review

See all 34 reviews