Guests
All properties in Masai, Johor, Malaysia

Swan Garden Hotel

3-star hotel in Masai with 2 restaurants and bar/lounge

  • Free WiFi and free parking
From
£11

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  • Garden
  • Garden
  • Living Area
  • Garden Residence, 4 Bedrooms Apartment - Living Room
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Garden. Image 1 of 97.
1 / 97Garden
26 & 28, Jalan Suria 7, Masai, 81750, Johor, Malaysia
7.4.Good.
  • the location, facilities, comfort, the staff, a very peaceful and safe area.

    Mar 1, 2019

  • there are restaurants, pharmacy nearby the hotel - very convenient

    Feb 17, 2021

See all 13 reviews

Official standards

This property advises that it adheres to Safe & Clean (Malaysia) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitiser
  • Free parking
  • Free WiFi
  • Air Conditioning

Property highlights

Main amenities

  • 103 guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Rooftop terrace
  • Conference centre
  • 24-hour front desk

For families

  • Rollaway/extra beds (surcharge)
  • Premium TV channels
  • Television
  • Free toiletries
  • Garden
  • Daily housekeeping

What’s around

  • Heart of Masai
  • AEON Tebrau City - 8 mi / 12.9 km
  • Hospital Sultan Ismail - 8.7 mi / 14 km
  • Kite Museum - 3.7 mi / 5.9 km
  • Toppen Shopping Centre - 7.9 mi / 12.7 km
  • Tanjung Puteri Golf Resort - 8.2 mi / 13.2 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Double Room, Shared Bathroom
  • Executive Premier
  • Superior Premier
  • Superior Twin Room, 2 Single Beds, Ensuite, City View
  • Deluxe Double Room, 1 Double Bed
  • Family Suite, 3 Bedrooms

What’s around

Landmarks

  • Heart of Masai
  • AEON Tebrau City - 8 mi / 12.9 km
  • Hospital Sultan Ismail - 8.7 mi / 14 km
  • Kite Museum - 3.7 mi / 5.9 km
  • Toppen Shopping Centre - 7.9 mi / 12.7 km
  • Tanjung Puteri Golf Resort - 8.2 mi / 13.2 km
  • Sunway College Johor Bahru - 8.9 mi / 14.3 km
  • Austin Heights Water & Adventure Park - 9.3 mi / 14.9 km
  • KSL City Mall - 9.5 mi / 15.3 km
  • Johor Bahru City Square - 11.5 mi / 18.6 km
  • Woodlands Checkpoint - 11.6 mi / 18.7 km

Getting around

  • Senai International Airport (JHB) 30-min drive
  • Changi Airport (SIN) 44-min drive
  • Singapore (XSP-Seletar) 31-min drive
  • JB Sentral 15-min drive
map
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26 & 28, Jalan Suria 7, Masai, 81750, Johor, Malaysia

At a glance

Hotel size

  • This hotel has 103 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Barbecue grills

Things to do

  • Billiards or pool table

Working away

  • Number of meeting rooms - 3
  • Conference space
  • Conference space size (feet) - 5640
  • Conference space size (meters) - 524
  • Conference centre

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Lift
  • Designated smoking areas
  • Rooftop terrace
  • Garden

Accessibility

  • Wheelchair-accessible path to lift

Languages Spoken

  • English
  • Malay

In the room

Home comforts

  • In-room climate control (air conditioning)

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer (on request)

Be entertained

  • 32-inch flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Dining

T.House Bistro & Cafe – This bistro specialises in Malaysian cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Palomino Sky Bar – On-site rooftop bar. Happy hour is offered.

Fees & policies

Refundable depositPay at property

  • Deposit: MYR 100.00 per stay

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or checkout:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Children & extra bedsPay at property

  • Rollaway beds are available for MYR 48.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

Policies

This property accepts Visa, Mastercard and cash.

Also known as

  • Swan Garden Hotel Masai
  • Swan Garden Hotel
  • Swan Garden Masai
  • Swan Garden Hotel Hotel
  • Swan Garden Hotel Masai
  • Swan Garden Hotel Hotel Masai
  • Swan Garden Hotel Hotel Masai

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Swan Garden Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, neither pets nor service animals are allowed.
  • You can check in starting at 2 PM. Check-out time is noon.
  • Yes, there are 2 on-site restaurants, featuring Malaysian cuisine. Nearby restaurants include Der Cabin Bistro (4-min walk), Rowan & Parsley (2.4 mi) and Leva Leur Cafe (2.6 mi).
  • Swan Garden Hotel has a garden.
7.4.Good.
  • 4.0.Fair

    booked the toilet is too dirty and not well maintained.

    2 night trip, Aug 21, 2020

    Verified Expedia guest review

  • 4.0.Fair

    The restaurant staff not aware of my break fast booking [Vegetarian]. and when i request she was not friendly way taking my message.

    1 night family trip, Jun 28, 2019

    Verified Expedia guest review

  • 8.0.Very good

    The aircon was a bit noisy. Bathroom not as clean as possible.

    4 night business trip, Apr 14, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Not much to complain about the facilities but during weekend the Uptown nearby can be quite busy and noisy.

    2 night business trip, Feb 23, 2019

    Verified Expedia guest review

  • 8.0.Very good

    More specific about the toilet attachment.

    Adrena, 3 night trip, Jan 19, 2019

    Verified Expedia guest review

  • 8.0.Very good

    1 night trip, Feb 24, 2021

    Verified Expedia guest review

  • 8.0.Very good

    2 night trip, Feb 7, 2021

    Verified Expedia guest review

  • 6.0.Good

    12 night trip, Sep 5, 2020

    Verified Expedia guest review

  • 8.0.Very good

    1 night trip, Sep 13, 2019

    Verified Expedia guest review

  • 6.0.Good

    1 night trip, Aug 23, 2019

    Verified Expedia guest review

See all 13 reviews