Hyatt Place Charleston/Historic District

disappointed with this Hyatt. Got there before check in time. Understandably room wasn’t ready but didn’t get text on room til 5 when check in was 4. Front desk staff was friendly to us but witnessed them being rude to others. Hallway carpet on our floor was dirty. Bedspread had hair on it. Room divider was repaired with card board and tape. Breakfast staff and valets were friendly. Not the nicest of Hyatt’s we have stayed at.

Hotel is in a good location, however we requested a high floor room and paid extra but were given a room on the 5th floor overlooking a building and small strip of land with trash on it. We didn’t have any hot water for showers, and the “complimentary breakfast” was awful. It was like a stampede of Walmart patrons at a free turkey give away. Definitely recommend just going out for breakfast and skipping the freebie generic buffet. The hotel is tucked away in between buildings and and was a little tricky to find, but is walking distance to restaurants. Overall it was ok, but I wouldn’t be likely to recommend for any future trips.

The hotel was great but taking this survey takes away from my experience

For my wife and I right from the welcoming to the check out everything was perfection at this hotel. Joe, at the valet, was happy to recommend restaurants or things to do around this magnificent town with so much history and so many things to see and do. The room was spacious and well appointed. Location, location, location.... It was perfectly close to all the things we wanted to do.

amazing!