Skip to main content.
All properties in Chicago, Illinois, United States of America
1 room, 2 adults

Hyatt Place Chicago/Downtown - The Loop

3-star3 stars
28 North Franklin Street, Chicago, IL, 60606, United States of America

3-star hotel with indoor pool, near Willis Tower
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 1,501 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Location
Great location
Breakfast
Tasty breakfast
Room
Great room
Pool
Pool should be renewed

Hyatt Place Chicago/Downtown - The Loop

from £169
  • Room, 1 King Bed with Sofa bed, Accessible, Bathtub
  • Room, 1 Queen Bed with Sofa bed, Accessible, Bathtub
  • Room, 1 King Bed with Sofa bed
  • Room, Multiple Beds
  • Room, 1 King Bed with Sofa bed (View)
  • Room, Multiple Beds
  • Room, 1 King Bed with Sofa bed (Specialty)
  • Room, Accessible
  • Room, Multiple Beds, Accessible
  • Room, Accessible

What’s around Hyatt Place Chicago/Downtown - The Loop

Landmarks

  • In The Loop
  • Willis Tower (6-minute walk)
  • Skydeck Ledge (6-minute walk)
  • Chicago Riverwalk (6-minute walk)
  • Merchandise Mart (8-minute walk)
  • Ford Center for the Performing Arts Oriental Theatre (9-minute walk)
  • Chicago Cultural Center (11-minute walk)
  • Millennium Park (12-minute walk)

Getting around

  • Chicago, IL (MDW-Midway Intl.) 15-min drive
  • Chicago, IL (ORD-O'Hare Intl.) 26-min drive
  • Chicago, IL (PWK-Chicago Executive) 35-min drive
  • Chicago Union Station 11-min walk
  • Millennium Station 14-min walk
  • Chicago Van Buren Street Station 19-min walk
  • Washington-Wells Station 2-min walk
  • Ogilvie Transportation Center 6-min walk
  • Washington Station 7-min walk

At a glance

Key facts

Hotel size

  • This hotel has 206 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • Check-in time 3 PM-1:00 AM
  • Check-out time is noon
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transport

Parking

  • Valet parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • Bar/lounge
  • Coffee shop/café
Things to do
  • Indoor pool
  • 24-hour fitness facilities
Working away
  • Business centre
  • Meeting rooms 3
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built – 2015
  • Lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Sofa bed
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch TV
  • Digital TV channels
  • MP3 docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Fridge
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Hyatt Place Chicago/Downtown - The Loop’s small print

Also known as

  • Hyatt Place Chicago/Downtown Loop Hotel Chicago
  • Hyatt Place Chicago/Downtown Loop Hotel
  • Hyatt Place Chicago/Downtown Loop Chicago
  • Hyatt Place Chicago/Downtown Loop
  • Hyatt Place Chicago/Downtown Loop Hotel
  • Hyatt Place Chicago/Downtown Loop Chicago
  • Hyatt Place Chicago/Downtown Loop
  • Hyatt Place Chicago/downtown the Loop

Policies

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: USD 75.00 per stay

Optional extras

Valet parking costs USD 66.00 per day with in/out privileges

Continental breakfast is offered for an extra charge of USD 10.00 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Didn’t find the right property?

Continue searching for Chicago, Illinois, United States of America

Recent reviews

Fabulous 8.8 From 1,051 reviews

Good 6.0
Good hotel location downtown. Hotel let down by not being able to handle breakfast being full on weekends - an absolute mess, long queues, a toasting machine that doesn't function brilliantly, and basic problems like running out of cutlery. Also, on two days our room wasn't turned down at all, because housekeeping woke us up at 8.30 and then didn't return all day, despite us having vacated our room by 11am. They also woke us up at 8.30 on the day of check out - implying that they were going to turn down our room as if we were staying, and communication between housekeeping and wider hotel staff is poor.
gb6 night romance trip
Good 6.0
The room we had was on the 4th floor, consequently it was always dark. We missed the change in natural light levels.
gb5 night family trip
Very good 8.0
Staff is friendly, offered great suggestions on nearby places to eat and drink.
us3 night business trip
Poor 2.0
Bad Billing Practices
Friendly and good customer service including my interaction dealing with the manager on billing issues. Great location! This location is a walkable distance (10minutes) to the train station if flying in from the airport, a bus stop at the corner of the hotel to take you places like the Navy Pier, and walking distance to most tourists attractions like Willis Tower, Grant Park and Hyde Park. The breakfast was good and the bar food was decent. This is important as it seems many places close kind of early in the surrounding area. The pool is small but that’s to be expected for the city. The rooms/hotel were clean. Overall, the visit was great but it was overshadowed by the billing issues. PLEASE, PLEASE, PLEASE check your account. I paid for this stay prior to arrival through Hotels.com. They asked for my card to hold for incidentals which I thought was one amount and it turned out to be multiple amounts. I worked with the hotel manager to resolve the holds and the erroneous charge. Only for them to charge me almost 2 weeks later again. Once again I worked to rectify. This caused overdraft charges which my bank refunded due to Hyatt’s error. But I still have a hold pending. I can’t tell you how this will end but I’ll say please pay attention to your account after leaving here. This is pretty frustrating!
Carla, us3 night trip with friends
Exceptional 10.0
It started when we got to our room, corner in fro
David, us3 night romance trip

Hyatt Place Chicago/Downtown - The Loop

Is the description of this property not correct? Tell us