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1 room, 2 adults

Hyatt Place Chicago/Downtown - The Loop

3-star3 stars
28 North Franklin Street, Chicago, IL, 60606, United States of America

3-star hotel with restaurant, near Willis Tower
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 1,539 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

  • Hotel debited $90 dollars of the card for no reason and there was not even complimentary…Sep 10, 2018
  • Big room, but limited view. But bed was comfortable, bathroom big and supplied products…Mar 13, 2018

Hyatt Place Chicago/Downtown - The Loop

from £156
  • Room, 1 King Bed with Sofa bed, Accessible, Bathtub
  • Room, 1 Queen Bed with Sofa bed, Accessible, Bathtub
  • Room, 1 King Bed with Sofa bed
  • Room, Multiple Beds
  • Room, 1 King Bed with Sofa bed (View)
  • Room, Multiple Beds
  • Room, 1 King Bed with Sofa bed (Specialty)
  • Room, Accessible
  • Room, Multiple Beds, Accessible
  • Room, Accessible

What’s around Hyatt Place Chicago/Downtown - The Loop

Landmarks

  • In The Loop
  • Willis Tower (6-minute walk)
  • Skydeck Ledge (6-minute walk)
  • Chicago Riverwalk (6-minute walk)
  • Merchandise Mart (8-minute walk)
  • Ford Center for the Performing Arts Oriental Theatre (9-minute walk)
  • Chicago Cultural Center (11-minute walk)
  • Millennium Park (12-minute walk)

Getting around

  • Chicago, IL (MDW-Midway Intl.) 15-min drive
  • Chicago, IL (ORD-O'Hare Intl.) 26-min drive
  • Chicago, IL (PWK-Chicago Executive) 35-min drive
  • Chicago Union Station 11-min walk
  • Millennium Station 14-min walk
  • Chicago Van Buren Street Station 19-min walk
  • Washington-Wells Station 2-min walk
  • Ogilvie Transportation Center 6-min walk
  • Washington Station 7-min walk

At a glance

Key facts

Hotel size

  • This hotel has 206 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • Check-in time 3 PM-1:00 AM
  • Check-out time is noon
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transport

Parking

  • Valet parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
Things to do
  • 24-hour fitness facilities
Working away
  • Business centre
  • Meeting rooms 3
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built – 2015
  • Lift
  • Safe-deposit box at front desk
Accessibility
  • Wheelchair-accessible path of travel
  • Braille or raised signage
  • Assistive listening devices available
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Sofa bed
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch TV
  • Digital TV channels
  • MP3 docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Fridge
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Hyatt Place Chicago/Downtown - The Loop’s small print

Also known as

  • Hyatt Place Chicago/Downtown Loop Hotel Chicago
  • Hyatt Place Chicago/Downtown - The Loop Hotel
  • Hyatt Place Chicago/Downtown - The Loop Chicago
  • Hyatt Place Chicago/Downtown - The Loop Hotel Chicago
  • Hyatt Place Chicago/Downtown Loop Hotel
  • Hyatt Place Chicago/Downtown Loop Chicago
  • Hyatt Place Chicago/Downtown Loop
  • Hyatt Chicago The Loop Chicago
  • Hyatt Place Chicago/Downtown - The Loop Hotel
  • Hyatt Place Chicago/Downtown - The Loop Chicago
  • Hyatt Place Chicago/Downtown - The Loop Hotel Chicago
  • Hyatt Chicago The Loop Chicago

Policies

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: USD 75.00 per stay

Optional extras

Valet parking costs USD 66.00 per day with in/out privileges

Continental breakfast is offered for an extra charge of USD 10.00 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Fabulous 8.8 From 1,096 reviews

Good 6.0
Good hotel location downtown. Hotel let down by not being able to handle breakfast being full on weekends - an absolute mess, long queues, a toasting machine that doesn't function brilliantly, and basic problems like running out of cutlery. Also, on two days our room wasn't turned down at all, because housekeeping woke us up at 8.30 and then didn't return all day, despite us having vacated our room by 11am. They also woke us up at 8.30 on the day of check out - implying that they were going to turn down our room as if we were staying, and communication between housekeeping and wider hotel staff is poor.
gb6 night romance trip
Good 6.0
The room we had was on the 4th floor, consequently it was always dark. We missed the change in natural light levels.
gb5 night family trip
Fair 4.0
Disappointing Customer Service
We booked this hotel for a night in the city with some friends. After reading the reviews, we decided to pay the up charge for a room with a view, which was beautiful. However, the rooms have blackout blinds that you have to use a chain to close. When trying to close them, the blinds came out of the track and fell completely off the window. We called the front desk, and there was no one who could fix them, so they had us switch rooms. We were moved to a room with a tiny window on the 3rd floor. It seemed loud and we discovered the window wouldn’t close all the way! At this point, it was almost 2am and we just wanted to sleep. There was no clock in the room, and there was hair in the bathroom sink and tub. Overall, the room appeared dingy and dirty like it had not been used or cleaned in a long time. When we checked out in the morning, I mentioned a couple of these items to the lady at the front desk, who didn’t seem to care at all. I’m not one to complain but at least thought we should get some sort of refund for the difference in room rates as we didn’t get to stay in the room we paid an up charge to be in. She said she couldn’t help me, so I asked if there was someone that could. She told me I would have to call another time if I wanted to speak to someone else and that she needed to finish the process as she was very busy, even though there was no one else in the lobby. I called later that day to be told I could leave my information but no one called me back. Bad service.
Kelly, us1 night trip
Very good 8.0
Clean and comfortable. Certainly met our needs, but no other amenities.
Deborah, us2 night family trip
Very good 8.0
Great hotel, great location!
KYLE, us2 night trip

Hyatt Place Chicago/Downtown - The Loop

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