Guests
All properties in Puerto Vallarta, Puerto Vallarta, Jalisco, Mexico

Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta

South Shore Hotel Area beachfront resort with spa, beach bar

  • Free buffet breakfast, free WiFi and free parking
From
£315

Image gallery

  • Beach
  • Beach
  • Beach bar
  • Pool
  • Beach
Beach. Image 1 of 94.
1 / 94Beach
Carretera Barra de Navidad Km 4.5, Puerto Vallarta, 48390, JAL, Mexico
8.6.Fabulous.
  • It was good, only thing I didn’t like the restaurants was from certain times and it’s…

    Jul 13, 2021

  • Was

    Jul 9, 2021

See all 1,167 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) and Intertek Cristal (third-party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Safe
Quiet
Dining options
Transport options
Convenient
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 443 guestrooms
  • Daily housekeeping
  • On the beach
  • 7 restaurants and 6 bars/lounges
  • Full-service spa
  • 2 outdoor pools

What’s around

  • In South Shore Hotel Area
  • Punta Negra Beach - 10-minute walk
  • Playa Palmares - 13-minute walk
  • Playa Estaca - 20-minute walk
  • Garza Blanca Beach - 27-minute walk
  • Lindomar Beach - 28-minute walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Room, 1 King Bed, Ocean View
  • Room, 1 King Bed
  • Room, 1 King Bed
  • Room, 1 King Bed, Ocean View
  • Premium Room, 1 King Bed
  • Room, 1 King Bed, Accessible (Roll-In Shower)
  • Premium Room, 1 King Bed
  • Premium Room, 1 King Bed, Bathtub
  • Suite, 1 King Bed (Master Suite)
  • Superior Room, 1 King Bed
  • Room, 1 King Bed
  • Suite, 1 King Bed, Ocean View (Governors Suite)
  • Presidential Suite, 1 King Bed
  • Room, 2 Queen Beds, Ocean View
  • Room, 2 Queen Beds
  • Premium Room, 2 Queen Beds
  • Premium Room, 2 Queen Beds, Bathtub
  • Superior Room, 2 Queen Beds

What’s around

Landmarks

  • In South Shore Hotel Area
  • Punta Negra Beach - 10-minute walk
  • Playa Palmares - 13-minute walk
  • Playa Estaca - 20-minute walk
  • Garza Blanca Beach - 27-minute walk
  • Lindomar Beach - 28-minute walk
  • Conchas Chinas Beach - 31-minute walk
  • Playa Gemelas - 35-minute walk
  • Playa Esmerelda - 36-minute walk
  • Playa de los Muertos - 43-minute walk
  • Olas Altas Street - 2.6 mi / 4.1 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) 16-min drive
map
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Carretera Barra de Navidad Km 4.5, Puerto Vallarta, 48390, JAL, Mexico

At a glance

Hotel size

  • This hotel has 443 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • Children (18 years old and younger) are not allowed
  • No cots (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site

Other information

  • Caters to adults only
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • 7 restaurants
  • 6 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Swim-up bar
  • Poolside bar
  • 24-hour room service

Things to do

  • Number of outdoor pools - 2
  • Swim-up bar
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Kayaking on site
  • Pilates classes on site
  • Snorkelling on site
  • Yoga classes/instruction on site
  • Bicycle rentals nearby
  • Skydiving nearby
  • Pool sunloungers
  • Pool umbrellas

Working away

  • Business centre
  • Conference space
  • Conference space size (feet) - 16200
  • Conference space size (meters) - 1505

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Facilities

  • Number of buildings/towers: 3
  • Year Built – 2015
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible on-site restaurant

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 50-inch LCD TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

All inclusive

All-inclusive room rates at Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
  • All buffet and à la carte meals, snacks and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.

Water activities
  • Snorkelling

Land activities
  • Fitness facilities
  • Volleyball

Lessons/classes/games
  • Cooking
  • Dancing
  • Water fitness
  • Yoga

Entertainment
  • On-site entertainment and activities
  • On-site live performances

Spa

Haixa has 5 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily.

Dining

D' Brick – This beachfront restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Rojo Corazon – This restaurant specialises in Mexican cuisine and only serves dinner. Open selected days.

Gulietta – This beach restaurant specialises in Italian cuisine and only serves dinner. Open selected days.

Yuu – This restaurant specialises in Asian cuisine and only serves dinner. Open selected days.

Shore Grill – This beachfront restaurant specialises in American cuisine and only serves lunch. Open selected days.

Recreation

On Site

  • Fitness facilities
  • Fitness classes on site
  • Kayaking on site
  • Pilates classes on site
  • Snorkelling on site
  • Yoga classes/instruction on site

Nearby

  • Bicycle rentals nearby
  • Skydiving nearby

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

PetsPay at property

  • Service animals exempt from fees

Pool, spa & gym (if applicable)Pay at property

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.

On-site parties or group events are strictly prohibited.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts Visa, Mastercard and American Express. Cash is not accepted.

Also known as

  • Grand Fiesta Americana Vallarta Adults All inclusive Hotel
  • Grand Fiesta Americana Adults All inclusive Hotel
  • Grand Fiesta Americana Vallarta Adults All inclusive
  • Grand Fiesta Americana Adults All inclusive
  • Grand Fiesta Americana Vallarta Adults Only All inclusive
  • Fiesta Americana Vallarta Adu
  • Grand Fiesta Americana Vallarta Adults Only All inclusive

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there are 2 outdoor pools.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-out and contactless social distancing are available.
  • Yes, there are 7 on-site restaurants, featuring beachfront dining and international cuisine. Nearby restaurants include Taste Restaurant at Casa Cupula (2.6 mi), Tacos Revolución (2.8 mi) and Salud (2.8 mi).
  • No, this resort doesn't have a casino, but Vallarta Casino (12-min drive) is nearby.
  • Have fun with on-site activities such as kayaking, snorkelling and volleyball. Additional recreation on-site includes aerobics , pilates and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta also has 6 bars and a fitness centre, as well as spa services.
8.6.Fabulous.
  • 2.0.Poor

    Inhumane, and all around just gross

    Absolute worst vacation resort I have ever been to. Unco-operative staff. All food items with bugs on them. Refused to clean room after multiple requests. drinks were poorly mixed. All around most horrific stay I could have ever imagined at a place with 4.5 stars. Over he years I have stayed in any place from 2.5-5.0 starts with proce ranges of 100-1000 dollars per night. At $350 per night this is a scam

    Hossein, 3 night trip, Jun 25, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    The activities team did a great job at keeping us entertained

    3 night trip with friends, Jun 19, 2021

    Verified Expedia guest review

  • 6.0.Good

    Location, beach access, pool, decor of lobby are pros. Cons, restaurant were full, had to get up at 8am to get on reservation lists for dinners. Drinks were low quality, a lot of staff didn't speak English.

    3 night trip with friends, Jun 17, 2021

    Verified Expedia guest review

  • 8.0.Very good

    The resort was out of this world beautiful and the staff was amazing! However I did get food poisoning on my last full day and it was completely awful! Physically it was the worst I have ever felt and mentally I wanted to cry paying to be shut up in my room at an amazing resort that I really wanted to be out and about enjoying. Be cautious eating the sea food!

    4 night trip with friends, Jun 17, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Grand Fiesta Americana is such a great place to stay. I can't say enough about how wonderful the staff is! We loved every minute of this trip and plan to go neck next year! Highly recommend!

    7 night romance trip, Jun 16, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The Grand Fiesta Americana was wonderful...amazing. I highly recommend this resort!! From the staff, beach, food and room.. all top notch. Best all inclusive I’ve ever experienced in my life. This place has set the bar so high. This was worth the money. Perfect honeymoon.

    6 night romance trip, Jun 15, 2021

    Verified CheapTickets guest review

  • 8.0.Very good

    Beautiful location, wonderful staff and service and lots of activities to choose from. It’s a short bus or taxi trip into Zona Romantica if you’d like to get out and explore

    5 night romance trip, Jun 14, 2021

    Verified Expedia guest review

  • 8.0.Very good

    The property was very nice, clean and well tended. I think if they had a better way to track things it would be better. It's all inclusive but they are constantly asking you what your room number is when you go to the restaurants and such, I have no idea why. Then they write it down by hand?? Who looks at that and why? It's annoying. Then we reserved a palapa one day and when we went to get it they didn't have the reservation which they had written BY HAND on the day we reserved it!

    5 night family trip, Jun 10, 2021

    Verified Travelocity guest review

  • 6.0.Good

    the hotel's cleanliness is not good, the common areas are flooded, the restaurants are few and the logistics there are bad, the rooms are damp, there are no bars, no shows or anything entertaining. very boring.

    3 night trip with friends, Jun 10, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The hotel was beautiful and the food was excellent. Could use more night life.

    7 night romance trip, Jun 9, 2021

    Verified Expedia guest review

See all 1,167 reviews