All hotels in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults

HM Playa del Carmen

3.5-star3.5 stars
Avenida Constituyentes 180Entre calles 15 Norte y 20 Norte, Playa del CarmenQROO77720Mexico

3.5-star hotel in Playa del Carmen with outdoor pool and restaurant
  • Free buffet breakfast, free WiFi and free parking
  • Collect nightsFor every 10 nights, get 1 reward* night!
Very Good8.4
  • Good quality accomadation and excellent service all round. Rooms kept very clean by…Mar 25, 2018
  • Maximum licence taken with hotel photographs. No restaurant facilities. Dinner -…Apr 14, 2017
246See all 246 reviews
From 765 reviewsTripAdvisor Traveller Rating

HM Playa del Carmen

from £87
  • Standard Double Room
  • Standard Room 1 King Bed
  • Standard Single Room
  • Junior Suite

At a glance

Key facts

Hotel size

  • This hotel has 91 rooms
  • This hotel is arranged over 3 floors


  • Check-in time starts at 3 PM
  • Check-out time is noon
24-hour airport shuttle service is available upon request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free valet parking (limited)

Other information

  • Resort fee included
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
Things to do
  • Outdoor pool
  • Fitness facilities
  • Scuba diving nearby
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Designated smoking areas
  • Garden
  • Terrace

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Fridge
  • Daily housekeeping
  • In-room safe

HM Playa del Carmen’s small print

Also known as

  • HM Playa Carmen Hotel
  • HM Playa Carmen
  • HM Playa Del Carmen Riviera Maya, Mexico

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Destination fee: USD 1.07 per accommodation, per night.

The charges below are included in the total price displayed:

  • Resort fee

Resort fee inclusions:

  • Breakfast
  • Pool access
  • Parking

Inclusions may be listed elsewhere on the page as free or for a surcharge.

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around HM Playa del Carmen


  • Quinta Avenida (6-minute walk)
  • Quinta Alegria (9-minute walk)
  • Nuestra Senora del Carmen Catholic Church (9-minute walk)
  • Central Square (10-minute walk)
  • Mario Villanueva Stadium Madrid (12-minute walk)
  • Mamitas Beach Club (12-minute walk)
  • Pier Navega (13-minute walk)
  • Playa del Carmen Main Beach (13-minute walk)

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) 48-min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) 94-min drive
  • Free valet parking
  • Limited parking

Recent reviews

Very Good 8.4 From 246 reviews

HM Playa del Carmen
Bad bad bad!!! Don’t waste your time and money
The worst I’ve ever been! Didn’t have the room I booked and then they tell me that what they have .. worst staff there is! Show me my room and tell me I can’t have it a laugh in my face! Do not go!!!
Shlomi, us3 night trip with friends
HM Playa del Carmen
Friendly and warm hearted staffs
I left my wallet in the room with the credit card and cash in it. The house keeping and staffs found it and wrote me email. Thanks to them, I didn't lose anything.
Xiaopeng, us1 night trip with friends
HM Playa del Carmen
Great experience
Great experience for a very reasonable price. Service at restaurant is awesome, they would even prepare a fresh juice right before your eyes. Swimming pool is very good and the resting area around it is quite comfy. Not a large hotel, which worked great for me.
Adriana, us2 night family trip
HM Playa del Carmen
Very Good8.0
Double check your party
Always pay attention to cancellation policy.
Jose Angel, us1 night family trip
HM Playa del Carmen
We will be back soon ! This place was beautiful !
Michael, us3 night romance trip

See all reviews

HM Playa del Carmen

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