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All properties in La Fortuna, Alajuela Province, Costa Rica

Hotel Los Lagos Spa & Resort

Family-friendly hotel with spa, near Kalambu Hot Springs

  • Free buffet breakfast, free WiFi in the lobby and free parking
From
£76

Image gallery

  • Hotel Los Lagos Spa & Resort
  • Hotel Los Lagos Spa & Resort
  • Poolside Bar
  • Outdoor Pool
  • Hotel Los Lagos Spa & Resort
Hotel Los Lagos Spa & Resort. Image 1 of 81.
1 / 81Hotel Los Lagos Spa & Resort
6 km oeste del Parque Central, La Fortuna, 21007, Costa Rica
9.0.Superb.
  • The slides and hot spring pools were great :)

    Apr 11, 2019

  • Spent 4 nights here while exploring the area. Comfortable hotel with friendly and helpful…

    Jul 29, 2018

See all 745 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Safe
Quiet
Easy parking
Dining options
Convenient
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 96 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • 11 outdoor pools and indoor pool
  • Hot springs

For families

  • Children's pool
  • Private bathroom
  • Free toiletries
  • Garden
  • Terrace
  • Daily housekeeping

What’s around

  • Kalambu Hot Springs - 18-minute walk
  • Arenal Volcano - 22-minute walk
  • Ecotermales Fortuna - 13-minute walk
  • Arenal Natura Ecological Park - 19-minute walk
  • Ecoglide Arenal Park - 28-minute walk
  • Arenal Volcano National Park - 3.9 mi / 6.3 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, Accessible, Mountain View
  • Superior Room, Mountain View

Location

6 km oeste del Parque Central, La Fortuna, 21007, Costa Rica
  • Kalambu Hot Springs - 18-minute walk
  • Arenal Volcano - 22-minute walk
  • Ecotermales Fortuna - 13-minute walk

What’s around

Landmarks

  • Kalambu Hot Springs - 18-minute walk
  • Arenal Volcano - 22-minute walk
  • Ecotermales Fortuna - 13-minute walk
  • Arenal Natura Ecological Park - 19-minute walk
  • Ecoglide Arenal Park - 28-minute walk
  • Arenal Volcano National Park - 3.9 mi / 6.3 km
  • La Fortuna Waterfall - 4.6 mi / 7.4 km
  • Lake Arenal - 6.9 mi / 11.2 km
  • Mistico Arenal Hanging Bridges Park - 9.1 mi / 14.7 km
  • Chato Volcano - 3.1 mi / 5 km
  • Costa Rica Chocolate Tour - 4.1 mi / 6.6 km

Getting around

  • San Jose (SJO-Juan Santamaria Intl.) 135-min drive
  • La Fortuna (FON-Arenal) 10-min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 96 rooms

Arriving/leaving

  • Check-in time 3 PM-11 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

The front desk is open daily from 6:00 AM - 10 PM. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

Transfers

  • Airport shuttle*

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking includes off-street options

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)

Things to do

  • Number of outdoor pools - 11
  • Indoor pool
  • Full-service spa
  • Spa tub
  • Hiking/biking trails on site
  • Horse riding/rental on site
  • Nightclub
  • Children's pool
  • Waterslide
  • Pool umbrellas

Working away

  • Business centre
  • Number of meeting rooms - 2
  • Conference space
  • Conference space size (feet) - 5382
  • Conference space size (meters) - 500

Services

  • Front desk (limited hours)
  • Tours/ticket assistance
  • Laundry facilities
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • Plasma TV
  • Cable TV channels

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Fangus. Services include deep-tissue massages, facials and manicures and pedicures. A variety of treatment therapies are provided, including reflexology.

Dining

Las Palmas – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Small print

Also known as

  • Hotel Los Lagos Spa Resort La Fortuna
  • Hotel Los Lagos Spa & Resort Hotel
  • Hotel Los Lagos Spa & Resort La Fortuna
  • Hotel Los Lagos Spa & Resort Hotel La Fortuna
  • Hotel Los Lagos Spa Resort
  • Los Lagos Spa La Fortuna
  • Los Lagos Hotel Spa And Resort
  • Hotel Los Lagos
  • Los Lagos Spa & La Fortuna
  • Hotel Los Lagos Spa & Resort Hotel
  • Hotel Los Lagos Spa & Resort La Fortuna
  • Hotel Los Lagos Spa & Resort Hotel La Fortuna

Optional extras

Airport shuttle service is offered for an extra charge

Local area shuttle service is offered for an extra charge

Policies

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless checkout are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Los Lagos Spa & Resort does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there are 11 outdoor pools, an indoor pool and a children's pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3 PM - 11 PM. Check-out time is noon. Contactless social distancing and check-out are available.
  • Yes, Las Palmas offers international cuisine. The dining venue(s) will be unavailable from 1 July 2021 to 1 January 2022 (dates subject to change). Nearby restaurants include Restaurante Mi Casa (2.3 mi), La Fortuna Pub (3.3 mi) and Anch’io (3.3 mi).
  • Yes, an airport shuttle is available.
  • Have fun with on-site activities such as horse riding, zip-lining and hiking. Additional recreation on-site includes hot springs. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 11 outdoor swimming pools. Hotel Los Lagos Spa & Resort also has a nightclub and a water slide, as well as spa services and a garden.
9.0.Superb.
  • 10.0.Exceptional

    Friendly staff

    The hotel has different thermal pools, rooms are spacious. They need some update specially the bathrooms. The staff was very friendly and made us feel welcome. They have activities in the hotel like horseback riding, zip lining, spa and they can help you arrange more activities in the area. We will come back again next year

    Carolina, 2 night family trip, Jul 8, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Hot springs are amazing. Loved the views and amenities.

    Edward, 3 night family trip, Jun 25, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great resort with very nice tropical garden. Arenal views, weather permitting. The pools are great, some super hot thermo-mineral, others natural water. Very pleasant satay overall.

    Peter, 4 night family trip, Jun 4, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Best breakfast

    Excellent value. Very clean pools and many to choose from. My favorite breakfast buffet if all of the resorts I have stayed at. Highly recommend and will return.

    Joyce, 1 night trip with friends, May 30, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Nice property, great service

    Very scenic property with meticulously maintained landscaping, and great views of the volcano (weather permitting of course, it is a rainforest after all, so clouds often obscure the mountain top, but we can't fault the resort for that) :-) Our only issue with the property was a repeatedly malfunctioning door lock, making our room key card inoperable, however every time this issue happened maintenance was very quick to respond. In fact, every question, request, and/or issue was handled very quickly by the staff, excellent service at all times. We wish there was more than one restaurant on property, the food was good but not great, however just like all other areas of the resort, the service was excellent, wait staff was prompt, attentive, and courteous.

    Richard, 3 night trip, May 21, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent

    My friends and me , We did enjoy the hotel, Good and friendly services Clean and we had a beautiful view from out room . Great pools and hermano water . And we enjoy the birds singing every morning . We miss them .

    Norma, 2 night trip with friends, May 17, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing Place!

    This was one of those amazing Gems you come across rarely! What a great location, service , amenities, accommodations, food, activities! They were all great! Can’t find a better place in La Fortuna than here.

    1 night trip with friends, May 16, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing! Beautiful place and delicious food

    Gerardo J, 2 night family trip, May 12, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Good and beyond

    I went with my family and we had a great time. Even with pandemic time they are good and beyond. The place amazing, clean, the service good and beyond, the food delicious and they are handling the COVID-19 things very well. I recommend it too far, you won’t regret it.

    Carolina, 1 night family trip, May 8, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Our stay was great! The property is beautiful and the staff is amazing.

    2 night family trip, Apr 21, 2021

    Verified Expedia guest review

See all 745 reviews