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All properties in Madrid, Community of Madrid, Spain
1 room, 2 adults

Dear Hotel Madrid

4-star4 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
  • Free WiFi
  • Dry cleaning/laundry service
Gran Via 80, Madrid, 28013, Spain

4-star hotel with restaurant, connected to a shopping centre, near Gran Via Street
  • Free WiFi
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Connecting/adjoining rooms available
    • Free WiFi
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Location
Great location
Room
Great room
Bar
Bar is awesome
Pool
Ordinary pool

Dear Hotel Madrid

from £91
  • Deluxe Room, Non Smoking, City View
  • Premium Room, City View (High floor)
  • Family Room, 2 Bedrooms, Connecting Rooms, City View
  • Luxury Suite, City View (High floor)
  • Deluxe Triple Room, Non Smoking, City View

What’s around Dear Hotel Madrid

Landmarks

  • In Centro
  • Gran Via Street - 1-minute walk
  • Royal Palace of Madrid - 9-minute walk
  • Madrid Rio - 12-minute walk
  • Puerta del Sol - 12-minute walk
  • Principe Pio - 13-minute walk
  • Plaza Mayor - 13-minute walk
  • Thyssen-Bornemisza National Museum - 21-minute walk

Getting around

  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) 24-min drive
  • Madrid Principe Pio Station 13-min walk
  • Madrid Recoletos Station 24-min walk
  • Madrid Delicias Station 6-min drive
  • Plaza de Espana Station 1-min walk
  • Santo Domingo Station 4-min walk
  • Noviciado Station 4-min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 162 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time 3 PM-11 PM
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cots (infant beds)

  • Babysitting/childcare *

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Valet parking (limited) *

  • Discounted off-site parking

Offsite

  • Area shuttle *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Outdoor seasonal pool
  • Pool sunloungers
  • Bicycle rentals nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby
Working away
  • Business centre
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Year Built – 2015
  • Lift
  • Safe-deposit box at front desk
  • Rooftop terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Memory foam mattress
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Nice To Meet You – This restaurant specialises in international cuisine and serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Dear Hotel Madrid’s small print

Also known as

  • Dear Hotel Madrid
  • Dear Hotel
  • Dear Madrid
  • Dear Hotel Madrid Hotel
  • Dear Hotel Madrid Madrid
  • Dear Hotel Madrid Hotel Madrid
  • Dear Hotel Madrid Hotel Madrid

Policies

This property has a rooftop plunge pool, open seasonally. This pool is not suitable for swimming.

Cash transactions at this property cannot exceed EUR 2500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • The seasonal pool is open from June to September.
  • Parking height restrictions apply.

    Guests must contact this property in advance to reserve rollaway/extra beds. Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

    Contactless check-in and contactless check-out are available.

    Individually wrapped food options are available for breakfast and through room service.

    The property affirms that it follows sanitisation practices of Measures to reduce infection (Spain) guidelines.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    For transfers, guests must contact the property before arrival on the number on the booking confirmation.

    Optional extras

    Credit card charges are subject to an extra charge

    Early check-in can be arranged for an extra charge of EUR 40

    Late check-out can be arranged for an extra charge of EUR 40

    Self-parking costs EUR 29.50 per day

    Valet parking costs EUR 29.50 per day

    Parking is available nearby and costs EUR 29.50 per day

    Rollaway beds are available for EUR 70.00 per night

    Buffet breakfast is offered for an extra charge of EUR 22 per person (approximately)

    Babysitting/childcare is available for an extra charge

    Airport shuttle service is offered for an extra charge of EUR 50 per vehicle (one way)

    Area shuttle service is offered for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Dear Hotel Madrid

    • Is there a pool at Dear Hotel Madrid?
      Yes, there's a seasonal outdoor pool.
    • Are pets allowed at Dear Hotel Madrid?
      Sorry, pets aren't allowed, but service animals are welcome.
    • Is parking offered at Dear Hotel Madrid?
      Yes. Self-parking costs EUR 29.50 per day. Valet parking costs EUR 29.50 per day. Parking spaces may be limited.
    • Is an airport shuttle service offered by Dear Hotel Madrid?
      Yes, an airport shuttle is available. The charge is EUR 50 per vehicle one way.
    • What are the check-in and check-out times at Dear Hotel Madrid?
      You can check in from 3 PM to 11 PM. There's a charge of EUR 40 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 40 (subject to availability).
    • Are there restaurants at or near Dear Hotel Madrid?
      Yes, there's an on-site restaurant that serves international cuisine. Nearby restaurants include Lupita Cuzco (1-min walk), Tapas 44 (1-min walk) and Tapaspaña (1-min walk).

    Recent reviews

    Superb 9.0 From 1,470 reviews

    Exceptional 10.0
    Fantastic boutique hotel in great location.
    Absolutely fantastic, the staff were so friendly and welcoming and the food was superb. The views from the terrace at sunset created lifelong memories. I don't have enough good to say about this hotel.
    Thomas, gb2 night trip
    Very good 8.0
    Good standards, but overpriced at peak periods
    I stay regularly in this hotel. It provides good location and good standards. It tends to be overpriced at peak periods, so better to check in advance.
    Carlos, gb2 night trip
    Very good 8.0
    IS MY TOAST DONE YET 🙋‍♂️🌝
    Over all good. Location 5* Absolutely superb in the heart of theatre land and next the metro. Reception 5* Very helpful at check-in and throughout our stay. Bedroom 2* We had to call reception to ask to have pieces of glass removed of the bathroom floor; Large stain on the curtains. Ridiculous bedside tables. Breakfast. 3* Food good but poor waiter service and always running out of cereal bowls and spoons. Coffee was dreadful serviced in large ugly mugs..and lastly I think my toast is still going through the toaster....it took for ever.
    Thomas, gb3 night romance trip
    Exceptional 10.0
    Great Boutique hotel in the heart of Madrid
    Very good service, lovely reception and restaurant staff. Bags taken to room. Kindly got upgraded as my room wasnt quite ready when I arrived, although I arrived early, so a very kind gesture! Lovely variety and great quality breakfast. Would highly recommend and definitely stay again!
    gb1 night business trip
    Poor 2.0
    Disgusting Staff and Misspelling onnline
    This was one of the worst experiences ever. The hotel said they had Valet parking, we arrived and there was no such thing, They came up with all sorts of excuses. We decided not to stay there, they would not refund us our money which was disgusting. the staff were horrible and i would not recommend to anybody
    Richard, gb1 night family trip
    Very good 8.0
    Well located and connected.
    Great location right in the busy city centre. Great base for traveling around the region. Well appointed with everything a couple would need to enjoy a great holiday. Staff were excellent and always ready to provide good local information. The roof top pool was an added bonus and the views from the rooftop bar were amazing!
    Karen, gb7 night trip
    Exceptional 10.0
    Will definitely stay again
    Great hotel all round! Will definitely look to stay there again. Shame there aren’t more Dear Hotels in other locations!
    gb3 night trip with friends
    Exceptional 10.0
    Very nice roof terrace and overall good hotel. Not the nicest area, but very easy to get to and from and within walking distance to lots of nice spots / attractions.
    gb4 night trip with friends
    Exceptional 10.0
    Really enjoyed it
    Fantastic hotel with spotless rooms, great views and location, and great service. Breakfast was wonderful too. Totally recommend it!
    gb1 night trip
    Exceptional 10.0
    Stylish hotel
    Fantastic hotel in a very central location. Our room was very stylish and quiet. Even though the hotel is located on Gran Via, it was very quiet and we enjoyed our stay.
    Akvile, gb3 night romance trip

    Dear Hotel Madrid

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