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1 room, 2 adults

Dear Hotel Madrid

4-star4 stars
Gran Via 80, Madrid, 28013, Spain

4-star hotel with outdoor pool, connected to a shopping centre, near Gran Via Street
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Superb9.0
Location
Great location
Room
Great room
Food
Delicious food
Pool
Ordinary pool
1383See all 1,383 Hotels.com reviews
From 3,244 reviews

TripAdvisor Traveller Rating

Dear Hotel Madrid

from £98
  • Deluxe Room, Non Smoking, City View
  • Premium Room, City View (High floor)
  • Family Room, 2 Bedrooms, Connecting Rooms, City View
  • Luxury Suite, City View (High floor)
  • Deluxe Triple Room, Non Smoking, City View

What’s around Dear Hotel Madrid

Landmarks

  • In Centro
  • Gran Via Street (1-minute walk)
  • Plaza de España (1-minute walk)
  • Royal Palace (11-minute walk)
  • Almudena Cathedral (12-minute walk)
  • Madrid Rio (12-minute walk)
  • Puerta del Sol (12-minute walk)
  • Principe Pio (13-minute walk)

Getting around

  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) 22-min drive
  • Madrid Principe Pio Station 13-min walk
  • Madrid Recoletos Station 24-min walk
  • Atocha Cercanías Station 6-min drive
  • Plaza de Espana Station 1-min walk
  • Santo Domingo Station 4-min walk
  • Noviciado Station 4-min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 162 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time 3 PM-11 PM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Valet parking *

  • Discounted off-site parking

Offsite

  • Area shuttle *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Pool sunloungers
  • Bicycle rentals nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby
Working away
  • Business centre
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Year Built – 2015
  • Lift
  • Safe-deposit box at front desk
  • Rooftop terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Memory foam mattress
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Nice To Meet You – This restaurant specialises in international cuisine and serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Dear Hotel Madrid’s small print

Also known as

  • Dear Hotel Madrid
  • Dear Hotel
  • Dear Madrid

Policies

Guests must contact this hotel in advance to reserve a rollaway bed. Contact the office using the information on the reservation confirmation received after booking.
This property has a rooftop plunge pool, open seasonally. This pool is not suitable for swimming.

Cash transactions at this property cannot exceed EUR 2500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival on the number on the booking confirmation.

Optional extras

On-site credit card charges are subject to an extra charge

Early check-in can be arranged for an extra charge of EUR 40

Late check-out can be arranged for an extra charge of EUR 40

Self-parking costs EUR 27.00 per night

Valet parking costs EUR 27.00 per day

Parking is available nearby and costs EUR 27 per night

Rollaway beds are available for EUR 70.0 per night

Buffet breakfast is offered for an extra charge of EUR 19 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of EUR 50 per vehicle (one way)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Superb 9.0 From 1,383 reviews

Exceptional 10.0
Stylish hotel
Fantastic hotel in a very central location. Our room was very stylish and quiet. Even though the hotel is located on Gran Via, it was very quiet and we enjoyed our stay.
Akvile, gb3 night romance trip
Very good 8.0
Great hotel, bar and restaurant poor service
Very friendly staff on reception who allowed us to our rooms earlier than check-in time as our son had a broken arm, so that was most helpful. We had adjoining rooms, 216-217 which was great with kids, rooms were tastefully decorated and designed, very appealing. Beds very comfortable, sadly the curtains didn't fully close so had to use towels to block out morning light. Bathroom well appointed though surprisingly not heated so rather chilly underfoot when first entering, also no extractor fan or anti-fog mirror so rather a steamy event when showering. The restaurant and bar on the top floor which apparently are NOT run by the hotel, was rather disappointing in their attitude and service. It all looks lovely up there for sure and great views etc, but as it is opened up to the general public there is an constant procession of people coming up and taking endless selfies which is annoying when as paying guests we were twice overlooked by the waiters/maitre 'D to serve people who had come in after us and were standing behind us. Why do they allow this to happen as rarely did any of the view-seekers actually buy a drink. We didn't eat there as we decided to cancel our reservation as they 'forgot' to bring our drinks, no word of apology..! The hotel though and reception were great.
Patrick, gb4 night family trip
Very good 8.0
Good for holidays, inconvenient for business
Convenient hotel for short holidays. The style is beautiful and the location is superb. Just note that rooms are rather small with no desk, making them unsuitable for business purposes.
Carlos, gb3 night romance trip
Exceptional 10.0
Fabulous!!
Amanda, gb2 night trip with friends
Exceptional 10.0
Good place in Madrid
Really good place in Madrid in the heart of the city. But the reception staff could be friendly, especially the bossy lady who was pretty rude
Kostyantyn, gb3 night romance trip

Dear Hotel Madrid

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