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All properties in Madrid, Community of Madrid, Spain
1 room, 2 adults

Dear Hotel Madrid

4-star4 stars
Great for familiesThis property has good facilities for families.
Gran Via 80, Madrid, 28013, Spain

4-star hotel with outdoor pool, connected to a shopping centre, near Gran Via Street
  • Free WiFi
  • Collect nightsYou can collect™ Rewards nights here
Great location
Great room
Bar is awesome
Ordinary pool

Dear Hotel Madrid

from £116
  • Deluxe Room, Non Smoking, City View
  • Premium Room, City View (High floor)
  • Family Room, 2 Bedrooms, Connecting Rooms, City View
  • Luxury Suite, City View (High floor)
  • Deluxe Triple Room, Non Smoking, City View

What’s around Dear Hotel Madrid


  • In Centro
  • Gran Via Street
  • Madrid Rio - 12-minute walk
  • Puerta del Sol - 12-minute walk
  • Principe Pio - 13-minute walk
  • Paseo del Prado - 19-minute walk
  • El Retiro Park - 25-minute walk
  • Complutense University of Madrid - 26-minute walk

Getting around

  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) 24-min drive
  • Madrid Principe Pio Station 13-min walk
  • Madrid Recoletos Station 24-min walk
  • Madrid Doce de Octubre Station 12-min drive
  • Plaza de Espana Station 1-min walk
  • Santo Domingo Station 4-min walk
  • Noviciado Station 4-min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 162 rooms
  • This hotel is arranged over 14 floors


  • Check-in time 3 PM-11 PM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • No cots (infant beds)

  • Babysitting/childcare *


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas

  • Free WiFi in rooms

WiFi rated super fast

  • Great for browsing, email, gaming, streaming and videochat



  • Airport shuttle (available 24 hours) *


  • Valet parking (limited) *

  • Discounted off-site parking


  • Area shuttle *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Pool sunloungers
  • Bicycle rentals nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby
Working away
  • Business centre
  • One meeting room
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
  • Number of buildings/towers - 1
  • Year Built – 2015
  • Lift
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Memory foam mattress
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features


Nice To Meet You – This restaurant specialises in international cuisine and serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Dear Hotel Madrid’s small print

Also known as

  • Dear Hotel Madrid
  • Dear Hotel
  • Dear Madrid
  • Dear Hotel Madrid Hotel
  • Dear Hotel Madrid Madrid
  • Dear Hotel Madrid Hotel Madrid
  • Dear Hotel Madrid Hotel Madrid


Guests must contact this hotel in advance to reserve a rollaway bed. Contact the office using the information on the reservation confirmation received after booking.
This property has a rooftop plunge pool, open seasonally. This pool is not suitable for swimming.

Cash transactions at this property cannot exceed EUR 2500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival on the number on the booking confirmation.

Optional extras

Credit card charges are subject to an extra charge

Early check-in can be arranged for an extra charge of EUR 40

Late check-out can be arranged for an extra charge of EUR 40

Self-parking costs EUR 29.50 per day

Valet parking costs EUR 29.50 per day

Parking is available nearby and costs EUR 29.50 per day

Rollaway beds are available for EUR 70.00 per night

Buffet breakfast is offered for an extra charge of EUR 22 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of EUR 50 per vehicle (one way)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Superb 9.0 From 1,560 reviews

Very good 8.0
Good standards, but overpriced at peak periods
I stay regularly in this hotel. It provides good location and good standards. It tends to be overpriced at peak periods, so better to check in advance.
Carlos, gb2 night trip
Very good 8.0
Over all good. Location 5* Absolutely superb in the heart of theatre land and next the metro. Reception 5* Very helpful at check-in and throughout our stay. Bedroom 2* We had to call reception to ask to have pieces of glass removed of the bathroom floor; Large stain on the curtains. Ridiculous bedside tables. Breakfast. 3* Food good but poor waiter service and always running out of cereal bowls and spoons. Coffee was dreadful serviced in large ugly mugs..and lastly I think my toast is still going through the took for ever.
Thomas, gb3 night romance trip
Exceptional 10.0
Great Boutique hotel in the heart of Madrid
Very good service, lovely reception and restaurant staff. Bags taken to room. Kindly got upgraded as my room wasnt quite ready when I arrived, although I arrived early, so a very kind gesture! Lovely variety and great quality breakfast. Would highly recommend and definitely stay again!
gb1 night business trip
Poor 2.0
Disgusting Staff and Misspelling onnline
This was one of the worst experiences ever. The hotel said they had Valet parking, we arrived and there was no such thing, They came up with all sorts of excuses. We decided not to stay there, they would not refund us our money which was disgusting. the staff were horrible and i would not recommend to anybody
Richard, gb1 night family trip
Very good 8.0
Well located and connected.
Great location right in the busy city centre. Great base for traveling around the region. Well appointed with everything a couple would need to enjoy a great holiday. Staff were excellent and always ready to provide good local information. The roof top pool was an added bonus and the views from the rooftop bar were amazing!
Karen, gb7 night trip

Dear Hotel Madrid

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