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Macalister Mansion

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Front of property
Deluxe Room, 1 King Bed | Living area | 55-inch flat-screen TV with satellite channels, TV, MP3 dock
Restaurant
Deluxe Room, 1 King Bed | Bathroom | Designer toiletries, hair dryer, dressing gowns, slippers
Bar (on property)

Overview of Macalister Mansion

Macalister Mansion

4.0 star property
4-star hotel with outdoor pool, near KOMTAR

9.2/10 Superb

48 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
Map
228 Macalister Road, George Town, Penang, 10400

Guests rated this location 6.9/10

Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Pool bar
  • Room service
  • Business centre
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Car hire on-site
For families
  • Children stay free
  • Private bathroom
  • Separate sitting area
  • Television
  • Garden
  • Terrace

Room options

About this area

What's nearby

  • In Downtown George Town
  • KOMTAR - 16 min walk
  • Gurney Drive - 2 min drive
  • Gurney Plaza - 10 min drive
  • Penang Hill - 22 min drive
  • Queensbay Mall - 18 min drive
  • Ferringgi Beach - 32 min drive
  • ESCAPE Adventureplay - 45 min drive

Getting around

  • Penang (PEN-Penang Intl.) - 38 min drive
  • Penang Sentral - 32 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Penang Kitchen, Courtyard by Marriot - 5 min walk
  • Xin He Kopitiam - 6 min walk
  • Love A Loaf - 4 min walk
  • Instea - 4 min walk
  • Ghee Hiang - 5 min walk

About this property

Macalister Mansion

Macalister Mansion features an airport shuttle, and puts you 0.8 mi (1.4 km) from KOMTAR and 4.2 mi (6.8 km) from Penang Hill. You can splash around at the outdoor pool, grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A poolside bar, a terrace and a garden are other highlights at this upmarket hotel. The helpful staff and bar get good marks from fellow travellers.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 16 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 8 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • COVID-19 vaccination record requirement applies to all guests aged 16 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (7 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free secured on-site self-parking

Transfers

  • Airport shuttle*

Property amenities

Food and drink

  • Free English breakfast each morning
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • An outdoor pool

Languages

  • Chinese (Mandarin)
  • English
  • Malay

Room amenities

Be entertained

  • MP3 docking station
  • 55-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Espresso maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for MYR 150 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 16 and over; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

Policies

<p>Only registered guests are allowed in the guestrooms.</p> <p>This property does not have lifts.</p><p>Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on site.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Macalister Mansion Penang/George Town
Macalister Mansion Hotel Penang
Macalister Mansion Hotel
Macalister Mansion Penang
Macalister Mansion
Macalister Mansion Hotel George Town
Macalister Mansion George Town
Macalister Mansion Hotel
Macalister Mansion George Town
Macalister Mansion Hotel George Town

Frequently asked questions

Does Macalister Mansion offer free cancellation for a full refund?
Yes, Macalister Mansion does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Macalister Mansion?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Macalister Mansion?
Yes, there's an outdoor pool.
Are pets allowed at Macalister Mansion?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Macalister Mansion?
Yes, there's free self parking.
Is an airport shuttle service offered by Macalister Mansion?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Macalister Mansion?
You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Macalister Mansion and nearby?
Macalister Mansion has an outdoor pool and a garden.
Are there restaurants at or near Macalister Mansion?
Yes, there's an on-site restaurant.
What's the area around Macalister Mansion like?
Macalister Mansion is in Downtown George Town, a short 14-minute walk from Penang Times Square and 16 minutes' walk from KOMTAR. Travellers say that this hotel is in a good location.

Reviews

9.2

Superb

9.3/10

Cleanliness

9.4/10

Staff & service

9.3/10

Amenities

9.3/10

Property conditions & facilities

10.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Will return definitely
It was the best stay, service and rooms are top tier quality without compromising. Applause to the friendly and efficient staff. They know their customers very well and very friendly.
Gabriel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Chloe, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

3-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful Hotel
Beautiful hotel , good location for food
Jim, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Overall good
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Chi Keung, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

3-night trip
Verified Expedia guest review

10/10 Exceptional

Nice decoration and helpful staff
Everything is perfect! We love this hotel.
On Ki, 4-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

The stay was so pleasant - the room was large and comfortable, great toilets and bed too. The location is conveniently near the georgetown area so you can take a short walk down whenever.
Tong, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

A place that I will definitely be back again. Great job to the operation team!
AP, 2-night romance trip
Verified Expedia guest review