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All properties in Zao, Miyagi Prefecture, Japan
1 room, 2 adults

Active Resorts MIYAGI ZAO

3.5-star3.5 stars
1-1 Aza-oni-ishihara, Togatta-onsen, Katta-gun, Zao, Miyagi-ken, 989-0916, Japan

3.5-star hotel in Zao with 2 restaurants and spa
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

Property renovations and closures

The property is closed between 25 April and 01 June.
  • Out of season the hotel was good to for a place to rest, but had a lot of things closed;…Sep 29, 2019
  • Take bus round trip cost 1900 yen at bus stop number 33 near sendai station. Hotel is…Jul 20, 2018

Active Resorts MIYAGI ZAO

from £57
  • Western-Style Room (Non Smoking)
  • Japanese-Style Room (Non Smoking)
  • Grande Twin Room TypeA (Non Smoking)
  • Grande Twin Room TypeS (Non Smoking)
  • Basic Single Room, 1 Twin Bed, Non Smoking

What’s around Active Resorts MIYAGI ZAO

Landmarks

  • Togatta Onsen - 1-minute walk
  • Zao Quasi-National Park - 8-minute walk
  • Zao Dairy Farm - 2.5 mi / 4 km
  • Takimidai Lookout - 2.9 mi / 4.7 km
  • Sumikawa Snow Park - 4.8 mi / 7.8 km
  • Zao Fox Village - 9.8 mi / 15.8 km
  • Michinoku Lakeside National Government Park - 10 mi / 16.1 km
  • Yajiro Kokeshi Village - 10.6 mi / 17 km

Getting around

  • Sendai (SDJ) 55-min drive
  • Yamagata (GAJ) 63-min drive
  • Watari Okuma Station 31-min drive
  • Natori Iwanuma Station 32-min drive
  • Sendai Ayashi Station 32-min drive

At a glance

Key facts

Hotel size

  • This hotel has 368 rooms

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Wheelchair-accessible parking on site

Payment types at the property

  • Cash
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Water dispenser
Things to do
  • Ski storage
  • Full-service spa
  • Bicycle rentals on site
  • Arcade/game room
Working away
  • Number of meeting rooms - 6
  • Conference space
  • Conference space size (feet) - 7190
  • Conference space size (meters) - 668
  • Conference centre
Services
  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Wedding services
Facilities
  • Lift
  • Designated smoking areas (fines apply)
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
Languages Spoken
  • English
  • Japanese

In the room

Home comforts
  • Air conditioning
  • Slippers
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Satellite TV channels
Stay connected
  • Free WiFi
Food and drink
  • Fridge
More
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Relaxation Salon. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas.

The spa is open daily.

Dining

Moritosoyokaze – This buffet restaurant only serves dinner.

Awards and affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual and transgender (LGBTQ) guests.

Active Resorts MIYAGI ZAO’s small print

Also known as

  • Miyagi Zao Royal Hotel
  • Active Resorts MIYAGI ZAO Zao
  • Active Resorts Miyagi Zao Japan
  • Active Resorts MIYAGI ZAO Hotel
  • Active Resorts MIYAGI ZAO Hotel Zao
  • Miyagi Royal Hotel
  • Miyagi Zao Royal
  • Miyagi Royal
  • Miyagi Zao Royal Hotel Japan
  • Active Resorts MIYAGI ZAO Zao
  • Active Resorts MIYAGI ZAO Hotel
  • Active Resorts MIYAGI ZAO Hotel Zao

Policies

Additional fees may apply to children for items such as extra bedding and meals.

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Optional extras

Buffet breakfast is offered for an extra charge of JPY 1815 for adults and JPY 1815 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Active Resorts MIYAGI ZAO

  • Does Active Resorts MIYAGI ZAO offer free cancellation for a full refund?
    Yes, Active Resorts MIYAGI ZAO does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Active Resorts MIYAGI ZAO currently open?
    The property is closed between 25 April and 01 June.
  • What are the cleanliness and hygiene measures currently in place at Active Resorts MIYAGI ZAO?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and personal protective equipment. Please note that this information has been provided by our partners.
  • Are pets allowed at Active Resorts MIYAGI ZAO?
    Sorry, neither pets and nor service animals are allowed.
  • What are the check-in and check-out times at Active Resorts MIYAGI ZAO?
    You can check in from 3 PM - midnight. Check-out time is 10:00 AM.
  • Are there restaurants at or near Active Resorts MIYAGI ZAO?
    Yes, there are 2 on-site restaurants. Nearby restaurants include Blueberry Farm (2.3 mi), 麺王みらい (3.5 mi) and Tamagoya Zao-honten (4.4 mi).
  • What is there to do at Active Resorts MIYAGI ZAO and nearby?
    On-site recreation at Active Resorts MIYAGI ZAO includes hot springs. Indulge in a treatment at the spa and enjoy other amenities such as an arcade and a garden.

Recent reviews

Good 7.8 From 50 reviews

Fair 4.0
Deceiving pictures
Pictures are deceiving. Room had a thick, musty smell. Mattresses were box spring. Onsen saved the experience.
jp1 night romance trip
Poor 2.0
OLD dirty rooms. POOR A/C and rude staff.
When I came to check in the line was 50+ people long at normal check in time. The front desk clerk was quick to tell me that my girlfriend and I wouldn't be allowed in the hot springs or pool because of our tattoos. However, when I called they said it should be ok and there is no tattoo policy on their website, I checked and called before booking. Things just kept getting worse from there. The rooms are SO OLD. The air conditioning only has a setting of L, M, H. Even at HIGH it couldn't cool the room off and we were sweating. It was terrible! The room was also so dirty. Everything is stained. The couch, chairs, walls, bed. Covered in dirt and stains. The room also smelled like mold and mildew. I'm really glad I paid a very low amount for this room. Even for what I paid, it was too much. The only redeeming factor is the area it's located. It's beautiful and there is a lot to do. However, I recommend finding another hotel to stay.
jp2 night romance trip
Good 6.0
一言で言うと、古くて大きなホテルです。温泉かけ流しは外湯のみで、COVID19の影響か一部塩素臭が気になりました。シャンプーバーを楽しみにしていましたが、シャンプー台に固定されており非常に使いにくかったです。せめてシャワー台の横に固定して欲しかったです。 館内はとにかく広い。高齢の方は迷子になりそうです。周りにはコンビニ等何もないです。クラフトビール祭りが開催されていましたが、閉店が17時と早過ぎて飲めません出した。ビールを売る気が感じられなかったです。残念。
プリン, jp1 night family trip
Fair 4.0
感想
従業員の対応は良かったです。みなさん頑張ってました。ただ、写真と実際のギャップがありました。もともとはダイワホテルなんですね。昭和の雰囲気満載の部屋で、館内全体が暗く、シャワー・トイレも古いユニットで、気分はあまり上がりません。仕方ないのでしょうが、ある程度リフォームはした方が・・・。部屋の冷蔵庫が臭かったです。 プールは室内が暑かったです。窓をあけて換気してもよいかと思います。 コロナ禍の中、卓球とかカラオケとか麻雀施設があっても、ちょっとそれはねえ。 スイートへの変更(追加10000円)をチェックイン時に勧められましたが、断っといてよかったです。
jp1 night family trip
Exceptional 10.0
頑張ってる対応
コロナ対策もしっかりされてました。 温泉にいく通路は扇風機で換気し、 温泉も人数から、ロッカーまで 完璧です。
FUMIKO, jp1 night family trip
Good 6.0
新型コロナ対策をチェックイン、レストラン、大浴場としっかりとやられていました。夕食、朝食共に食べきれないくらい品数も、スタッフの心配りもありました。客室や建物自体は古さは感じましたが、蔵王に行く際はまた利用したいと思います。
んがちゅちゅ, jp1 night trip
Very good 8.0
洋室の広さと居酒屋での夕食に満足。
お部屋を洋室と和室から選択でき、またさも十分あり満足。私達夫婦は少食なので、夕食を居酒屋で済ませることにも満足。居酒屋でのメニューがもう少しあると嬉しいです。
jp1 night family trip
Exceptional 10.0
部屋からの景色もよく快適でした
あちゃん, jp1 night family trip
Exceptional 10.0
とても素晴らしい!
露天風呂も大きく、サウナも大きくともかく最高ですよ!
akihiro, jp5 night business trip
Very good 8.0
大満足
温泉付きで大満足です。 係の人も大変良くしていただき有難うございました。
akihiro, jp8 night business trip

Active Resorts MIYAGI ZAO