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1 room, 2 adults

The Citadel by Pillow

3-star3 stars
Great for familiesThis property has good facilities for families.
Calle Espejo 2, piso 2, Madrid, Madrid, 28013, Spain

3-star hostal within walking distance of Plaza Mayor
  • Free WiFi
  • Collect nightsYou can collect™ Rewards nights here
From 113 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

  • Great location, clean hotel and nice staff. Bed slightly hard. Apr 3, 2019
  • Happy with my choice, close to station, door codes needed to access were a little tricky…Feb 6, 2019

The Citadel by Pillow

from £55
  • Standard Double Room, 1 Double or 2 Single Beds
  • Superior Double Room
  • Triple Room
  • Double Room (Interior)

What’s around The Citadel by Pillow


  • In Centro
  • Plaza Mayor (5-minute walk)
  • Almudena Cathedral (7-minute walk)
  • Puerta del Sol (7-minute walk)
  • Royal Palace (7-minute walk)
  • Gran Via Street (8-minute walk)
  • Plaza de España (10-minute walk)
  • El Rastro (13-minute walk)

Getting around

  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) 26-min drive
  • Madrid Principe Pio Station 19-min walk
  • Madrid Recoletos Station 26-min walk
  • Madrid Atocha Station 26-min walk
  • Opera Station 3-min walk
  • Sol Station 8-min walk
  • Callao Station 8-min walk
  • Airport shuttle (surcharge)

At a glance

Key facts


  • 10 rooms
  • Arranged over 1 floor


  • Check-in time 2 PM-10 PM
  • Check-out time is 11 AM
There is no front desk at this property. If you are planning to arrive after 10 PM, please contact the property in advance using the information on the booking confirmation.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle *


  • No parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the hostel

  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
Languages Spoken
  • English
  • French
  • Italian
  • Spanish

In the room

Home comforts
  • Air conditioning
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
Stay connected
  • Desk
  • Free WiFi
  • Daily housekeeping

The Citadel by Pillow’s small print

Also known as

  • Citadel Pillow Hostel Madrid
  • The Citadel by Pillow Madrid
  • The Citadel by Pillow Hostal Madrid
  • Citadel Pillow Hostel
  • Citadel Pillow Madrid
  • Citadel Pillow
  • The Citadel by Pillow Hostal
  • The Citadel by Pillow Madrid
  • The Citadel by Pillow Hostal Madrid
  • The Citadel by Pillow Hostal


Guests must contact this hotel in advance to reserve a crib (infant bed). Please contact the office using the information on the reservation confirmation received after booking.

Cash transactions at this property cannot exceed EUR 2500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Late check-out can be arranged for an extra charge of EUR 10

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Fabulous 8.8 From 136 reviews

Very good 8.0
Very well located, quiet and nice room.
gb1 night business trip
Exceptional 10.0
Great Location, Simple Stay
Great little hotel in the heart of Madrid - perfect for a city break
Nathan, gb2 night romance trip
Very good 8.0
The staff (Elena) were extremely attentive to us and very nice. The hotel is located in a perfect spot to venture out to some of Madrid's top destination. Would definitely stay here again
Marcos, us3 night trip
Good 6.0
ine for the price, good location to the center.
Hard to find by taxi. No real reception or place to relax other than the quite small room. Shower had nice water pressure but would not have worked for overweight people.
Lauren, us2 night trip
Very good 8.0
Guillermo, mx2 night trip with friends

The Citadel by Pillow

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