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Genting Hotel & Spa at Resorts World Birmingham

4.0 star property
Lakefront hotel with full-service spa, connected to the convention centre, near Resorts World Birmingham

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Experience the vibrant energy of Genting Hotel, located near Resorts World Birmingham. Treat yourself to a massage or body treatment at the Santai Spa, indulge in a meal at one of 18 on-site restaurants or take your chances with 30 slot machines and casino VIP rooms. The helpful staff has left a lasting impression on previous guests.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Airport transfer
  • Parking available
  • Free Wi-Fi

Main amenities (12)

  • Daily housekeeping
  • Casino
  • 18 restaurants and 5 bars/lounges
  • Full-service spa
  • Indoor pool
  • Rooftop terrace
  • Breakfast available
  • Health club
  • Sauna
  • Self parking
  • Room service
  • 3 coffee shops/cafes

Feel at home (6)

  • Television
  • Daily housekeeping
  • Lift
  • Dry cleaning/laundry service
  • Self-parking (surcharge)
  • Indoor swimming pools
The current price is £102
includes taxes & fees
9 Mar - 10 Mar

Why we love this property

Dining wonderland
Culinary adventures unfold at 18 restaurants, 3 cafes, and 5 bars in this hotel. The morning ritual begins with a delightful English breakfast.
Work and play paradise
Connected to shopping and convention centers, this hotel features meeting rooms and in-room desks. After work, enjoy spa treatments, bars, and waterfront views.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Signature Double Room, 1 Double Bed

Signature Double Room, 1 Double Bed | Bathroom | Towels

Signature Double Room, 1 Double Bed

9.4 out of 10
Exceptional
(90 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hairdryer
Espresso maker
Electric kettle
Coffee/tea maker
Digital channels
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

In-room safe, desk, soundproofing, iron/ironing board

Superior Double Room

9.8 out of 10
Exceptional
(31 reviews)

Highlights

Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Separate bedroom
Bathrobes
Hairdryer
Espresso maker
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Accessible

Double Room, 1 Double Bed, Accessible | In-room safe, desk, soundproofing, iron/ironing board

Double Room, 1 Double Bed, Accessible

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Rainfall showerhead
Shower/bath combination
Espresso maker
Electric kettle
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Twin Room, 2 Single Beds

Signature Twin Room, 2 Single Beds | In-room safe, desk, soundproofing, iron/ironing board

Signature Twin Room, 2 Single Beds

9.2 out of 10
Wonderful
(19 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Rainfall showerhead
Shower/bath combination
Espresso maker
Electric kettle
Coffee/tea maker
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, soundproofing, iron/ironing board

Deluxe Double Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Digital channels
Iron/ironing board
Desk
Daily housekeeping
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite

Deluxe Suite | In-room safe, desk, soundproofing, iron/ironing board

Deluxe Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Separate bath and shower
Digital channels
Laptop-compatible safe
  • Lake view
  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Presidential Suite

Presidential Suite | In-room safe, desk, soundproofing, iron/ironing board

Presidential Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Digital channels
Laptop-compatible safe
Living room
  • Lake view
  • 118 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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The price is £107
includes taxes & fees
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About the area

Map
Pendigo Way, Birmingham, England, B40 1PU

What's nearby

  • Resorts World Birmingham - 1 min walk - 0.1 km
  • Pendigo Lake - 1 min walk - 0.1 km
  • bp pulse LIVE - 2 min walk - 0.2 km
  • The Vox Conference Centre - 2 min walk - 0.2 km
  • National Exhibition Centre - 3 min walk - 0.3 km

Getting around

  • Birmingham Airport (BHX) - 5 min drive
  • Coventry (CVT) - 19 min drive
  • East Midlands Airport (EMA) - 38 min drive
  • Solihull Hampton-in-Arden Station - 7 min drive
  • Birmingham Marston Green Station - 9 min drive
  • Birmingham International Station - 27 min walk
  • Air Rail Link Tram Stop - 25 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Caffè Nero - ‬5 min drive
  • ‪Genting Hotel - ‬1 min walk
  • ‪Wetherspoon - ‬6 min drive
  • ‪Costa Coffee - ‬1 min walk
  • ‪Starbucks - ‬10 min walk

About this property

Genting Hotel & Spa at Resorts World Birmingham

Genting Hotel & Spa at Resorts World Birmingham is just 2.3 mi (3.8 km) from the airport and offers a shuttle (available 24 hours). Guests can grab a bite to eat at one of the 18 restaurants and visit the spa to be pampered with massages, facials or body treatments. Other highlights include 5 bars/lounges, a casino and an indoor pool. The helpful staff and breakfast get great marks from fellow travellers.

At a glance

DONE

Hotel size

    • 184 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-out available
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Covered on-site self-parking (GBP 20 per night)
    • Wheelchair-accessible parking on site
    • On-site parking is limited
    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • 18 restaurants
  • 5 bars/lounges
  • 3 coffee shops
  • Room service (late night)
  • Snack bar/deli

Travelling with children

  • Bowling alley

What to do

  • Bowling alley
  • Shopping
  • Ice skating nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2015
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • 24-hour fitness centre
  • An indoor pool
  • Shopping centre on-site
  • Casino
  • Full-service spa
  • 10 casino gaming tables
  • 30 casino slot machines
  • 2 casino VIP rooms
  • Sauna
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Grab bar near toilet
  • Grab bar in shower
  • Bathroom emergency pull cord
  • Roll-in shower

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Recycling

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

  • Deposit: GBP 50 per accommodation, per night

Optional extras

  • English breakfast is offered for an extra charge of approximately GBP 19.95 for adults and GBP 9.95 for children
  • Airport shuttle service is offered for an extra charge of GBP 10 per vehicle (one-way. Maximum occupancy 6)

Renovations and closures

The property is closed: Christmas Eve and Christmas Day.

Children & extra beds

  • Cots/infant beds are available for GBP 15.0 per night

Parking

  • Covered self-parking costs GBP 20 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the swimming pool, fitness facility or hot tub
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Rollaway beds are only suitable for guests aged up to 12.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Genting Hotel Birmingham
Genting Birmingham
Genting Hotel
Genting Hotel & Spa at Resorts World Birmingham Hotel
Genting Hotel & Spa at Resorts World Birmingham Birmingham
Genting Hotel & Spa at Resorts World Birmingham Hotel Birmingham

Frequently asked questions

Does Genting Hotel & Spa at Resorts World Birmingham offer free cancellation for a full refund?

Yes, Genting Hotel & Spa at Resorts World Birmingham does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Genting Hotel & Spa at Resorts World Birmingham?

Yes, there's an indoor pool.

Are pets allowed at Genting Hotel & Spa at Resorts World Birmingham?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Genting Hotel & Spa at Resorts World Birmingham?

Yes. Self-parking costs GBP 20 per night. Parking spaces may be limited. Electric car charging is available.

Is an airport shuttle service offered by Genting Hotel & Spa at Resorts World Birmingham?

Yes, an airport shuttle is available. The charge is GBP 10 per vehicle one-way.

What are the check-in and check-out times at Genting Hotel & Spa at Resorts World Birmingham?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11 AM. Express check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Genting Hotel & Spa at Resorts World Birmingham?

Yes, the 538 square-foot casino features 30 slot machines and 10 gaming tables.

What is there to do at Genting Hotel & Spa at Resorts World Birmingham and nearby?

Have fun with nearby winter activities such as ice skating. Additional recreation on-site includes bowling. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Genting Hotel & Spa at Resorts World Birmingham also has 5 bars and a casino, as well as a 24-hour fitness centre and a sauna.

Are there restaurants at or near Genting Hotel & Spa at Resorts World Birmingham?

Yes, there are 18 on-site restaurants.

What's the area around Genting Hotel & Spa at Resorts World Birmingham like?

Genting Hotel & Spa at Resorts World Birmingham is in Marston Green, a short 5-minute drive from Birmingham Airport (BHX) and 5 minutes' walk from National Exhibition Centre. Travellers give top marks for the hotel's prime location.

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Reviews

Genting Hotel & Spa at Resorts World Birmingham Reviews

9.2

Wonderful

9.6

Cleanliness

9.4

Amenities

9.4

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • The spa facilities were excellent, well-maintained, and offered wonderful services including massages and facials. (52 reviews)
  • Breakfast was a highlight with a good choice of items and excellent quality. (41 reviews)
  • The property offers a variety of dining options with great food and excellent service. (9 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Spa
Breakfast
Location
Bed
Restaurant
Bathroom
Shower
Lobby

Reviews

10/10 Exceptional

Room was great, staff were lovely.
Simon, 1-night trip

8/10 Very good

Spa is the highlight. Food and shopping all in one place helps.
Mitesh, 1-night trip

10/10 Exceptional

Nice big room, very well equipped and great value.
Ian, 1-night trip

10/10 Exceptional

Lovely room. Lovely staff. Great location. Can’t fault it.
Robert, 1-night trip

10/10 Exceptional

Headed in early to avoid storm and staff checked me in quickly and easily. Hotel is spotless and spa lovely.
Neil, 1-night trip

10/10 Exceptional

Had a really lovely time everything was clean .the staff were very friendly. Food in the casino was very good value, All in all we had a great time We will be back in February!!
Margaret, 1-night trip

10/10 Exceptional

Everything was great
Paul, 1-night trip

8/10 Very good

Room very clean. Staff very friendly.
Debbie, 1-night trip

10/10 Exceptional

Pleasant polite staff, easy check in process, big clean room
Martin, 1-night trip

10/10 Exceptional

The suite was clean and comfortable loved it
Rudo, 1-night trip

10/10 Exceptional

Room was great - very comfortable bed lovely shower and toiletries. Breakfast excellent choice
Lynda, 1-night trip

10/10 Exceptional

As always, a good stay at Genting. Very slight issue with wrong room type but this was rectified very quickly and efficiently which is all I ever ask for! Room was clean and comfy, breakfast very enjoyable with lots of selection
Claire, 1-night trip

8/10 Very good

Great hotel and Spa
Oliver, 2-night trip

10/10 Exceptional

Parking was easy, rooms were clean, lots to do nearby
Mitesh, 1-night trip

10/10 Exceptional

Beautiful room, luxurious! Better than expected. Very happy
Andrew, 1-night trip

10/10 Exceptional

Lovely stay
Jenny, 1-night trip

10/10 Exceptional

Stayed at Genting Hotel for 1 night as was visiting Birmingham for friend's wedding, and my husband and I had an incredible time! The room was lovely, spacious with a really comfortable bed and ESPA toiletries, the spa was also a lovely treat in the morning, but the highlight had to be the staff! Especially Tamzin, I called reception late at night as I had been caught out (if you know what I mean), and she came up to my room with a little goodie bag full of feminine hygiene products, as well as some chocolates as a treat! The care and attention was just so sweet and really set this hotel apart.
Farah, 1-night trip

10/10 Exceptional

Can’t fault it. Location location location!! Breakfast was amazing. Bed comfortable Room Size really good Shower very good
Matthew, 1-night trip

10/10 Exceptional

Absolutely love this hotel first time I’ve been there I definitely will be rebooking
Peter, 2-night trip

10/10 Exceptional

Would stay again.
Kiarna Latoya, 1-night trip

10/10 Exceptional

We were fortunate to have booked a superior room and its was lovely. It had everything we needed and we would definitely stay here again. The vip parking is a must.
Kirsty, 1-night trip

8/10 Very good

Nice rooms and food but everything else felt too small for the size of the property. Couldn’t get a seat in the bar, a lounger in the spa and constantly waiting to use facilities in the spa
Linzi, 1-night trip

10/10 Exceptional

Fabulous stay convenient to airport and nec arena lovely staff
Tara, 1-night trip

10/10 Exceptional

Great hotel

A great hotel, friendly staff and lovely rooms.
Kerry, 1-night trip

10/10 Exceptional

N/a
Rachel, 1-night trip