Guests
All properties in Birmingham, England, United Kingdom

Genting Hotel

4-star hotel with full-service spa, connected to the convention centre, near Santai Spa

  • Free WiFi
From
£96

Image gallery

  • Indoor Spa Tub
  • Indoor Spa Tub
  • Pool
  • Balcony
  • Indoor Spa Tub
Indoor Spa Tub. Image 1 of 24.
1 / 24Indoor Spa Tub
Pendigo Way, Birmingham, B40 1PU, England, United Kingdom
9.0.Superb.
  • Friendly staff on arrival. Room was nice and clean. Lovely hotel. I've stayed before and…

    Sep 14, 2021

  • The carpets were stained in hallway and in room

    Sep 10, 2021

See all 437 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Guests are provided with free hand sanitiser

Guests rated location

Shopping
Dining options
Easy parking
Convenient
Walkable
  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 182 smoke-free guestrooms
  • Daily housekeeping
  • Casino
  • 18 restaurants and 5 bars/lounges
  • Full-service spa
  • Breakfast available

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

What’s around

  • On the waterfront
  • Santai Spa - 4-min walk
  • Resorts World Birmingham - 5-min walk
  • Pendigo Lake - 5-min walk
  • National Exhibition Centre (NEC) - 11-min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Signature Double Room, 1 Double Bed
  • Superior Double Room
  • Signature Double Room, 1 Double Bed, Accessible
  • Deluxe Double Room
  • Signature Twin Room, 2 Single Beds

What’s around

Landmarks

  • On the waterfront
  • Santai Spa - 4-min walk
  • Resorts World Birmingham - 5-min walk
  • Pendigo Lake - 5-min walk
  • National Exhibition Centre (NEC) - 11-min walk

Getting around

  • Birmingham Airport (BHX) 5-min drive
  • Coventry (CVT) 19-min drive
  • East Midlands Airport (EMA) 38-min drive
  • Birmingham International Station 27-min walk
  • Solihull Hampton-in-Arden Station 7-min drive
  • Birmingham Marston Green Station 9-min drive
  • Airport shuttle (surcharge)
map
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Pendigo Way, Birmingham, B40 1PU, England, United Kingdom

At a glance

Hotel size

  • This hotel has 182 rooms

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • On-site self-parking (GBP 15.00 per night)
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • English breakfast daily (surcharge)
  • 18 restaurants
  • 5 bars/lounges
  • 3 coffee shops/cafés
  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • Fitness facilities
  • Full-service spa
  • Casino
  • Health club

Working away

  • One meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers: 1
  • Year Built – 2015
  • Lift
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Grab bar - near toilet
  • Grab bar - in shower
  • Bathroom emergency pull cord
  • Roll-in shower

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Iron/ironing board

Freshen up

  • Private bathroom

Be entertained

  • Flat-screen TV
  • Pay films
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Santai Spa. Services include massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of GBP 14.95 for adults and GBP 9.95 for children (approximately)
  • Airport shuttle service is offered for an extra charge of GBP 10 per vehicle (one-way. Maximum occupancy 6)

Children & extra bedsPay at property

  • Guests must contact this property in advance to reserve rollaway/extra beds

PetsPay at property

  • Service animals exempt from fees

ParkingPay at property

  • Self-parking costs GBP 15.00 per night
  • Parking height restrictions apply

Pool, spa & gym (if applicable)Pay at property

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-in and contactless checkout are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Rollaway beds are only suitable for guests aged up to 12.

Also known as

  • Genting Hotel Birmingham
  • Genting Hotel
  • Genting Birmingham
  • Genting Hotel Hotel
  • Genting Hotel Birmingham
  • Genting Hotel Hotel Birmingham

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Genting Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes. Self-parking costs GBP 15.00 per night. Parking spaces may be limited. Electric car charging is available.
  • Yes, there's a pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3 PM - midnight. Check-out time is 11 AM. Express check-in and check-out and contactless social distancing and check-out are available.
  • Yes, there are 18 on-site restaurants. Nearby restaurants include Waters Restaurant (4-min walk), Las Iguanas (4-min walk) and Frankie & Benny's (2.3 mi).
  • Yes, an airport shuttle is available. The charge is GBP 10 per vehicle one-way.
  • Yes, the 538 square-foot casino features 30 slot machines and 10 gaming tables.
  • Have fun with nearby winter activities such as ice skating and skiing. Indulge in a treatment at the spa and enjoy other amenities such as 5 bars and a casino. Genting Hotel also has a health club.
9.0.Superb.
  • 10.0.Exceptional

    Wedding Break

    Excellent stay for a family wedding. Services provided were very good. The spa facilities were excellent too.

    J., 1 night family trip, Sep 2, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Wedding Party in Superior Style.

    Stayed in the Genting for a wedding party. Excellent service very friendly staff and validated car parking at the hotel. Excellent spa facilities too. Couldn't have any better really.

    J., 1 night family trip, Sep 1, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Nice but overpriced

    Staff were incredibly helpful. Only down side is it's a bit overpriced for what you get. The rooms seek a little bit dated and same for the types of cups. You have to pay £15 to hire a robe. In my opinion for the star rating and price this should come with the room. You also don't get any type of discount for the surrounding restaurants which would probably be nice.

    Natalie, 1 night family trip, Aug 29, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great stay

    Perfect stay, lots to do. Pre paid parking was great, access to spa brilliant, staff friendly and helpful, lots to do, great room with view, decent breakfast. Would recommend for a short break

    1 night trip, Aug 21, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing stay, enjoyed the spa and the food.

    I would definitely recommend this hotel. The staff were really friendly and the hotel and the superior room we had was cleaned everyday. The breakfast was really nice and fresh. I would rate this hotel 5 stars.

    Hafiza, 5 night family trip, Aug 21, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Enjoyed the visit, already looking forward to staying there again.

    Eamonn, 1 night business trip, Aug 18, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Birthday celebration

    Had a lovely stay. Rooms were great, clean and spacious. Would recommend. We had early checkin which helped us decorate the room for a bday surprise

    Kathy Wheeler, 1 night family trip, Aug 14, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    It was good but not worth the money we paid £240. Reception were good and helpful. Room service we couldn’t get through to anyone. Couldn’t get in the spa when we wanted to. Lifts took us to staff quarters at back of restaurant and couldn’t go back up. So we had to go through a back of a restaurant which was embarrassing. Not as many bars as such as we thought more restaurants. Food in the sky restaurant was amazing and made the trip worth while.

    Emma, 1 night trip, Aug 7, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent. Lovely room, geat service, very clean overall a excellent place to stay

    Nadine, 1 night trip, Aug 6, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Lovely stay

    Very nice hotel, good modern condition and comfortable beds. Stayed in the deluxe double room which was quite spacious for 4 people even enquired about staying another night didn’t want to leave but they were fully booked. Decent restaurant n shops located near by.

    1 night trip with friends, Aug 5, 2021

    Verified Hotels.com guest review

See all 437 reviews