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Mercure Sunshine Coast Kawana Waters

Photo gallery for Mercure Sunshine Coast Kawana Waters

Exterior
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Mercure Sunshine Coast Kawana Waters

Mercure Sunshine Coast Kawana Waters

4.5 star property
Luxury hotel with restaurant, near NightQuarter

8.8/10 Fabulous

1,000 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Refrigerator
  • Connecting rooms available
The price is £94
Price available on 18/12/2022
Map
9 Florey Boulevard, Birtinya, QLD, 4575
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Business centre
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Snack bar/deli
  • Laundry service
For families
  • Children stay free
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
  • Terrace

Room options

About this area

What's nearby

  • In Birtinya
  • Australia Zoo - 34 min drive

Getting around

  • Maroochydore, QLD (MCY-Sunshine Coast) - 23 min drive
  • Landsborough Station - 19 min drive
  • Beerwah Station - 23 min drive
  • Mooloolah Station - 23 min drive

Restaurants

  • Club Kawana - 3 min drive
  • B Fresh - 5 min drive
  • Bruno's Borgo Antico - 5 min drive
  • Gelatissimo - 7 min drive
  • All' Antica Italian Restaurant - 7 min drive

About this property

Mercure Sunshine Coast Kawana Waters

When visiting Sunshine Coast, Mercure Sunshine Coast Kawana Waters is a great choice to consider. Guests looking for a bite to eat can visit the coffee shop/cafe, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Other highlights at this luxurious hotel include a snack bar/deli and a terrace. Fellow travellers say great things about the helpful staff and location.

Languages

Chinese (Mandarin), Czech, English, Finnish, German, Italian, Japanese, Norwegian, Slovak, Swedish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 81 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • BBQs
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2015
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • Chinese (Mandarin)
  • Czech
  • English
  • Finnish
  • German
  • Italian
  • Japanese
  • Norwegian
  • Slovak
  • Swedish

Room amenities

Be entertained

  • LED television
  • Digital TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Alarm clock
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Breakfast costs between AUD 15 and AUD 29 for adults, and AUD 5 and AUD 19 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cots/infant beds are available for AUD 10.0 per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a smoke detector and a security system on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Best Western Plus Oceanside Kawana Hotel Birtinya
Best Western Plus Lake Kawana Hotel Birtinya
Best Western Plus Oceanside Kawana Birtinya
Best Western Plus Oceanside Kawana
Best Western Plus Lake Kawana Birtinya
Best Western Plus Lake Kawana
Best Western Plus Lake Kawana Hotel
Mercure Sunshine Coast Kawana Waters Hotel
Mercure Sunshine Coast Kawana Waters Birtinya
Mercure Sunshine Coast Kawana Waters Hotel Birtinya

Frequently asked questions

Does Mercure Sunshine Coast Kawana Waters offer free cancellation for a full refund?
Yes, Mercure Sunshine Coast Kawana Waters does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mercure Sunshine Coast Kawana Waters?
As of 10 Dec 2022, prices found for a 1-night stay for 2 adults at Mercure Sunshine Coast Kawana Waters on 18 Dec 2022 start from £94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Mercure Sunshine Coast Kawana Waters?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Mercure Sunshine Coast Kawana Waters?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Mercure Sunshine Coast Kawana Waters?
Yes, there's free self parking.
What are the check-in and check-out times at Mercure Sunshine Coast Kawana Waters?
You can check in from 2:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Mercure Sunshine Coast Kawana Waters and nearby?
Mercure Sunshine Coast Kawana Waters has a picnic area.
Are there restaurants at or near Mercure Sunshine Coast Kawana Waters?
Yes, there's an on-site restaurant. Nearby restaurants include B Fresh (2.4 mi), Bruno's Borgo Antico (2.8 mi) and Gelatissimo (4 mi).
What's the area around Mercure Sunshine Coast Kawana Waters like?
Mercure Sunshine Coast Kawana Waters is in Birtinya, a short 4-minute walk from Sunshine Coast University Private Hospital and 12 minutes' walk from NightQuarter. Travellers love the hotel's prime location.

Overall score and ratings

8.8

Fabulous

9.2/10

Cleanliness

9.1/10

Staff & service

8.3/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

8/10 Very good

Rodney, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Anthony, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Judith, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Rude staff
First when I checked in, the staff tried to charge me when I have already paid. Room service staff banged on my door even with a 'do not disturb' sign on the door handle. Then when I opened the door, they said that check out is at 10am. I said I am not checking out and please observe the 'do not disturb' sign. Then they said that they are not aware that I am not checking out. I suggested that they should check with reception first before banging loudly on a guest's door with the 'do not disturb' sign. When I told reception, there was no apology that they made a mistake. Instead, she accused me of shouting at her when the conversation is over the phone.
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Ying-ru, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Elizabeth, 2-night trip
Verified Wotif guest review

10/10 Exceptional

Very quiet, clean and friendly staff
Takanori, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Stephen, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

The receptionist accommodated my change in date
Kristina, 1-night romance trip
Verified Lastminute guest review

10/10 Exceptional

John, 1-night trip
Verified Hotels.com guest review