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The Queens Hotel

Photo gallery for The Queens Hotel

Desk, iron/ironing board, rollaway beds, free WiFi
View from room
Desk, iron/ironing board, rollaway beds, free WiFi
Twin Room, Sea View | Desk, iron/ironing board, rollaway beds, free WiFi
Double Room, Bathtub, Sea View | Desk, iron/ironing board, rollaway beds, free WiFi

Overview of The Queens Hotel

The Queens Hotel

3-star property
3-star hotel in Penzance with restaurant and bar/lounge

8.0/10 Very good

430 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Free WiFi
  • Pet-friendly
  • Bathtub
  • Restaurant
The price is £135
Price available on 2/2/2023
Map
The Promenade, Penzance, England, TR18 4HG

Room options

About this area

Getting around

  • Newquay (NQY-Newquay Cornwall) - 48 min drive
  • Lelant Station - 12 min drive
  • Penzance (PZC-Penzance Train Station) - 13 min walk
  • Penzance Station - 13 min walk

Restaurants

  • Taj Mahal - 3 min walk
  • Thai Moon - 4 min walk
  • The Admiral Benbow - 6 min walk
  • Sukothai Restaurant - 7 min walk
  • The Shore - 7 min walk

About this property

The Queens Hotel

Located near a train station, The Queens Hotel is a great choice for a stay in Penzance. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Fellow travellers like the helpful staff and location.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 72 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 4:00 PM until anytime
  • Minimum check-in age – 16
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Children

  • No cots (infant beds)

Pets

  • Pets stay for free (dogs and cats only)
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Property amenities

Food and drink

  • Free full breakfast each morning
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

What to do

  • Beach nearby

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1862
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Special features

Dining

On-site venue – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner.

Fees & policies

Children & extra beds

  • Rollaway beds are available for GBP 75.0 per stay
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Policies

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Queens Hotel Penzance
Queens Penzance
The Queens Hotel Hotel
The Queens Hotel Penzance
The Queens Hotel Hotel Penzance

Frequently asked questions

Does The Queens Hotel offer free cancellation for a full refund?
Yes, The Queens Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Queens Hotel?
As of 1 Feb 2023, prices found for a 1-night stay for 2 adults at The Queens Hotel on 2 Feb 2023 start from £135, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Queens Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at The Queens Hotel?
Yes, cats and dogs stay free.
Is parking offered on site at The Queens Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at The Queens Hotel?
You can check in from 4:00 PM - anytime. Check-out time is 11 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at The Queens Hotel?
No, this hotel doesn't have a casino, but Grand Casino Amusements (1-min walk) is nearby.
Are there restaurants at or near The Queens Hotel?
Yes, there's an on-site restaurant that offers British cuisine. Nearby restaurants include Taj Mahal (3-min walk), Thai Moon (4-min walk) and The Admiral Benbow (6-min walk).
What's the area around The Queens Hotel like?
The Queens Hotel is located near Penzance Beach, only a short 7-minute walk from Penzance Ferry Terminal and 3 minutes' walk from Taj Mahal. The local area is walkable and popular for its beaches.

Reviews

8.0

Very good

8.3/10

Cleanliness

8.6/10

Staff & service

7.1/10

Amenities

7.3/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Margaret, 2-night trip
Verified Hotels.com guest review

8/10 Very good

A little tired but staff nice and location excellent.
George, 1-night romance trip
Verified Expedia guest review

6/10 Good

A weekend in Penzance
A hotel with a glorious past. Still keeps some of it's grandeur although tired in many areas. Keeping a hotel of this size in a good state takes some doing. Varied level of attentiveness from staff, some excellent (reception, bar and Sunday breakfast team during my stay), Saturday breakfast was poorly waited upon. Had to wait for a table to be cleared, then sat for a while unnoticed, had to go back to the desk to ask for service. Eventually food was ok, but they never did bring the toast that I had ordered - I didn't bother them again. Sunday was a total improvement, lovely friendly young lady seated me, and provided me with everything I needed including a smile. Perfect location on the sea edge, town within walking distance.
Paul, 2-night trip
Verified Hotels.com guest review

6/10 Good

Despite the historic building, large rooms, beautiful art nouveau furniture and the spectacular location, there is a lack of charm in the overall atmosphere, but also in the staff. Absolutely amazing sea view, but way to expensive (we paid 240pounds/night in october) for what you get compared to many other less expensive and beautiful hotels we stayed in Cornwall. Not very interested staff, no drinking water in the room, no hot water in the shower, no daily room cleaning, average breakfast. We love old and historic hotels with a lot of patina, not everything has to be perfect, but here the well-being is neglected a bit too much. Strange are the spiritual-Christian advertisements of a group apparently very close to the hotel in the lobby.
Larissa, 1-night romance trip
Verified Expedia guest review

4/10 Fair

Derek, 4-night trip
Verified Expedia guest review

6/10 Good

Patience a definite requisite as regards time to wait between dining courses.
Ray and Jean, 1-night trip
Verified Expedia guest review

10/10 Exceptional

David, 1-night trip
Verified Hotels.com guest review

8/10 Very good

It is a nice classic historic hotel. Enjoyed the breakfast that was included. It may need a little sprucing up due to age. A negative issue was that it was at least a 20 minute walk to the bus/train station and taxis were not always easy to come by.
Lianne, 2-night trip with friends
Verified Expedia guest review

6/10 Good

Tim, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Traditional seafront hotel
Comfy room with new bathroom. Service at breakfast was a little slow but ok. Staff all very friendly. Great location and views.
Lesley, 1-night trip
Verified Hotels.com guest review