Sheraton Grand Jakarta Gandaria City Hotel - CHSE Certified

Photo gallery for Sheraton Grand Jakarta Gandaria City Hotel - CHSE Certified

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Outdoor pool, free pool cabanas, pool loungers
Outdoor pool, free pool cabanas, pool loungers
Outdoor pool, free pool cabanas, pool loungers
1 bedroom, minibar, in-room safe, desk

Overview of Sheraton Grand Jakarta Gandaria City Hotel - CHSE Certified

Sheraton Grand Jakarta Gandaria City Hotel - CHSE Certified

5.0 star property
Luxury hotel with 1 outdoor pools, connected to a shopping centre, near Gandaria City Mall

9.0/10 Superb

199 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is £111
Price available on 3/9/2022
Map
Jl. Sultan Iskandar Muda, Kebayoran Lama, Jakarta, Jakarta, 12240
Main amenities
  • Daily housekeeping
  • Restaurants
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Business centre
  • 9 meeting rooms
  • Airport shuttle
For families
  • Children stay free
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In a regional park
  • Blok M Square - 11 min drive
  • Bundaran Hi - 32 min drive
  • Grand Indonesia Shopping Mall - 32 min drive
  • Central Park - 28 min drive
  • Thamrin City Shopping Mall - 33 min drive
  • Taman Mini Indonesia Indah - 41 min drive
  • Pantai Pasir Putih PIK 2 - 57 min drive

Getting around

  • Jakarta (HLP-Halim Perdanakusuma Intl.) - 43 min drive
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 63 min drive
  • Jakarta Palmerah Station - 6 min drive
  • Jakarta Tanah Abang Station - 8 min drive
  • Jakarta Kebayoran Station - 16 min walk
  • Blok M Station - 25 min walk
  • MRT Blok M BCA - 26 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

About this property

Sheraton Grand Jakarta Gandaria City Hotel - CHSE Certified

Sheraton Grand Jakarta Gandaria City Hotel - CHSE Certified offers an airport shuttle (available 24 hours) for IDR 490000 per vehicle one-way. Guests can splash around at the outdoor pool or grab a bite to eat at the coffee shop/cafe. Other highlights at this luxurious hotel include a fitness centre, a children's pool and a terrace. Fellow travellers like the helpful staff and breakfast.

Languages

Chinese (Mandarin), English, Indonesian, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 293 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 11:00 PM
  • Express check-in/out
  • Minimum check-in age – 17
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • Restaurant
  • Coffee shop
  • Private dining
  • 24-hour room service

Travelling with children

  • Children stay free
  • Children's pool

Working away

  • 24-hour business centre
  • 9 meeting rooms
  • Computer station
  • Conference space (23391 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Golf caddy on site
  • Golf cart on site
  • Pool loungers

Facilities

  • Built in 2015
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • 18 holes of golf
  • An outdoor pool
  • Art gallery on site
  • Designer shops on site
  • Shopping centre on site

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Close-captioned TV
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Grab bar in bath
  • Lever door handles

Languages

  • Chinese (Mandarin)
  • English
  • Indonesian
  • Korean

Room amenities

Be entertained

  • 40-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Free bottled water
  • High chair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of IDR 248000 per person (approximately)
  • Airport shuttle service is offered for an extra charge of IDR 490000 per vehicle (one-way)
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for IDR 450000.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a smoke detector, a security system and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Sheraton Jakarta Gandaria City Hotel
Sheraton Gandaria City Hotel
Sheraton Jakarta Gandaria City
Sheraton Gandaria City
Sheraton Grand Jakarta Gandaria City Hotel
Sheraton Grand Gandaria City Hotel
Sheraton Grand Jakarta Gandaria City
Sheraton Grand Gandaria City
Sheraton Grand Jakarta Gandaria City Hotel
Sheraton Grand Jakarta Gandaria City Hotel CHSE Certified

Frequently asked questions

Overall score and ratings

9.0

Superb

9.2/10

Cleanliness

9.1/10

Staff & service

8.8/10

Amenities

9.1/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Exceptional

Tony, 2-night business trip
Verified Hotels.com guest review

6/10 Good

I will give them 4 star not 5
Yousef, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

This is the BEST hotel in Jakarta! Trust me, I have stayed at many of them. Staff is amazing, clean, professional, AMAZING buffet. Everything is right here!
8-night business trip
Verified Expedia guest review

10/10 Exceptional

Awesome
5-night business trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review

10/10 Exceptional

Gatot Aryo, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Janella, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Janella, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

SARAH, 1-night business trip
Verified Hotels.com guest review