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Candlewood Suites San Antonio Airport, an IHG Hotel

Hotel with outdoor pool, near North Star Mall

  • Free WiFi and free parking
From
£90

Image gallery

  • Suite, 1 Bedroom, Non Smoking - Guest Room
  • Suite, 1 Bedroom, Non Smoking - Guest Room
  • Pool
  • Pool
  • Suite, 1 Bedroom, Non Smoking - Guest Room
Suite, 1 Bedroom, Non Smoking - Guest Room. Image 1 of 35.
1 / 35Suite, 1 Bedroom, Non Smoking - Guest Room
418 Portland Rd, San Antonio, 78216, TX, United States of America
8.4.Very good.
  • For a great night's sleep. Beds were very comfortable. The floors were not very clean,…

    Jan 5, 2019

  • Overall was a very good stay, very friendly staff.

    May 1, 2021

See all 197 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitiser

Guests rated location

Quiet
Easy parking
Convenient
Safe
Shopping
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Kitchenette

Property highlights

Main amenities

  • 72 smoke-free guestrooms
  • Outdoor pool
  • 24-hour fitness centre
  • 24-hour business centre
  • 24-hour front desk
  • Air conditioning

For families

  • Free cots/infant beds
  • Kitchenette
  • Cookware, dishware and utensils
  • Stovetop
  • Microwave
  • Full-sized fridge/freezer

What’s around

  • In North San Antonio - SAT
  • North Star Mall - 26-minute walk
  • Quarry Golf Club - 2.9 mi / 4.6 km
  • Alamo Quarry Market - 3 mi / 4.8 km
  • Witte Museum - 6 mi / 9.7 km
  • Trinity University - 6.1 mi / 9.8 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Suite
  • Studio Suite, 1 King Bed, Accessible, Non Smoking (Hearing, Bathtub)
  • Studio Suite, 2 Queen Beds, Accessible (HEARING)
  • Studio Suite, 1 King Bed, Non Smoking
  • Standard Studio, 2 Queen Beds
  • Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility, Bathtub)
  • Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)
  • Studio Suite, 1 Queen Bed, Non Smoking
  • Suite, 1 Bedroom, Non Smoking
  • Suite, Accessible, Non Smoking (HEARING)

What’s around

Landmarks

  • In North San Antonio - SAT
  • North Star Mall - 26-minute walk
  • Quarry Golf Club - 2.9 mi / 4.6 km
  • Alamo Quarry Market - 3 mi / 4.8 km
  • Witte Museum - 6 mi / 9.7 km
  • Trinity University - 6.1 mi / 9.8 km
  • San Antonio Zoo and Aquarium - 6.9 mi / 11.1 km
  • Pearl District - 7.2 mi / 11.6 km
  • Alamo - 8.7 mi / 14 km
  • River Walk - 8.8 mi / 14.1 km
  • Henry B. Gonzalez Convention Center - 9.1 mi / 14.6 km

Getting around

  • San Antonio International Airport (SAT) 3-min drive
  • San Antonio Station 11-min drive
map
See on map
418 Portland Rd, San Antonio, 78216, TX, United States of America

At a glance

Hotel size

  • This hotel has 72 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 20

Pets

  • Pets allowed*
  • Up to 80 lbs

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking includes off-street options

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Barbecue grills

Things to do

  • Outdoor pool
  • 24-hour fitness facilities

Working away

  • 24-hour business centre
  • One meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers: 1
  • Year Built – 2016
  • Lift
  • Safe-deposit box at front desk

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Braille signage
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet

Languages Spoken

  • English
  • French
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker

Things to enjoy

  • Separate dining area

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Be entertained

  • TV

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Full-sized fridge/freezer
  • Microwave
  • Kitchenette
  • Stovetop
  • Cookware, dishware and utensils
  • Dishwasher

Small print

Also known as

  • Candlewood Suites San Antonio Airport Hotel
  • Candlewood Suites San Antonio
  • Candlewood Suites San Antonio Airport
  • Candlewood Suites San Antonio Airport, an IHG Hotel Hotel
  • Candlewood Suites San Antonio Airport, an IHG Hotel San Antonio
  • Candlewood Suites San Antonio Airport
  • Candlewood Suites San Antonio Airport
  • Candlewood Suites San Antonio Airport, an IHG Hotel Hotel
  • Candlewood Suites San Antonio Airport, an IHG Hotel San Antonio
  • Hotel Candlewood Suites San Antonio Airport
  • Candlewood Suites San Antonio Airport San Antonio
  • Candlewood Suites Hotel
  • Candlewood Suites

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Pets are allowed for an extra charge of USD 150 per pet, per stay

Service animals exempt from fees

Policies

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Candlewood Suites San Antonio Airport, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Yes, pets are welcome, with a maximum weight of 36 kg per pet. There's a charge of USD 150 per pet, per stay. Service animals are exempt from fees.
  • You can check in from 3 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in is available.
  • Yes. Nearby restaurants include Little Italy Restaurant (2.2 mi).
  • Candlewood Suites San Antonio Airport, an IHG Hotel has an outdoor pool and a 24-hour fitness centre.
8.4.Very good.
  • 2.0.Poor

    Worst Stay I’ve Had EVER.

    Service was excellent at helping us w our problems BUT the hotel was lacking cosmetically. Paint chipping and did not look well kept at all. Someone tried walking into our room while we were in there! Luckily we had the latch on so they could not come in. They did not identify themselves but they apologized for the inconvenience. We heard walking and pounding for hours, above us. We couldn’t sleep so at 1am I went down to ask for another room. The young lady working was very apologetic and found us another room - extended our check out by 1 hour. Our new room had a noisy refrigerator and the bathroom door would not close or lock. I will NOT be staying at this hotel again.

    Anissa, 1 night family trip, Apr 17, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Hi  I made a check out at 1 April and inform the hotel about refund the rest of the money( two days left)  Confirmation number: 9185539394625

    3 night family trip, Mar 31, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Room was filthy, sheets stained and worn, hotel common areas and elevator filthy. No towels in room on arrival. When front desk was called we were told, ‘unfortunately we only have one housekeeper on staff and they don’t come in until Sunday.’ When asked to speak to a manager was told they are only in on Monday’s and Friday’s. Called Expedia which told me we had to speak with the manager at hotel. Back and forth and around in circles. Not worth my time. Will never stay with this brand or book with Expedia again.

    2 night family trip, Feb 26, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Comfortable Stay

    The staff was very courteous and welcoming. The room was comfortable, clean and accommodating.

    Sharon, 1 night family trip, Jan 21, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Friendly staff, clean room, and easy access to my destination.

    1 night business trip, Jan 20, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Very nice accommodations and good location.

    John, 1 night trip, Jan 8, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    It’s overall clean and close to airport. The property is older than we prefer. Staff was wonderful.

    3 night trip, Dec 26, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Loved our stay!!

    Really enjoyed and impressed with our stay. Beds were very comfy and loved the kitchenette

    Margarita, 1 night family trip, Dec 20, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Weekend Stay

    The hotel was fine. The only part missing was the Breakfast they only offered coffee or tea free, everything else had a price even for a banana🍌it was .50 cents! They could've at least offered a pre-packaged breakfast! Something we could've cooked in our room.Strong suggestion or lower the rates wich usually included Breakfast. Thanks for listening and considering your guests.

    Sharlene, 2 night family trip, Dec 18, 2020

    Verified Hotels.com guest review

  • 2.0.Poor

    Had no towels or toilet paper when we checked into hotel Housekeeping was rude but after driving 12 hours we just wanted to lay down . The doors at this hotel do not close all the way so when you leave make sure it is actually closed. I was told there was no other rooms available to switch to, also when I called to complain about the mold in the bathroom, I was laughed at. Then upon checking out receipt we were charged smoking fees , crazy thing we don’t even smoke. Couldn’t if we wanted to due to health issues. And from what research I have just found this hotel seems to do this to a lot of people. What idiot smokes in a hotel room anyway, knowing that there is a fee if you do, and knowing you could take your ass outside to smoke if you had to. I will be contacting everyone I know and encourage no one to stay at this hotel, also during our stay there was several calls of police having to come out repeatedly for theft and drama.

    Sneakyhotel, 2 night family trip, Dec 6, 2020

    Verified Expedia guest review

See all 197 reviews