we stayed for 4 nights at the hotel, which is located with several other hotels in a designated resort area of Pecatu, Bali in the south Kuta region. we had an 'upgraded' suite, but this may have been the worst hotel experience I have had.
the hotel staff, common areas and property are well well maintained. its the room that stands out as the big red flag, as well as the isolation from everything that made it a terrible experience.
room cleanliness was not upto south east asian standards, let a lone north american standards: dirty, smelly washrooms, insects including cockroaches running around, no water pressure in the shower, ac not fully functioning. not to sound petty, but the mattress was hard as a rock and the tv was an old-school CRT one.
admittedly, I was convinced by the photos of the common areas and the few from the foyer. I was disappointed by the actual room and over all experience. worst review I have ever written, sorry for the rant