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Hotel Express Newcastle Gateshead

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Family Room, Ensuite | Desk, free WiFi
Triple Room, Ensuite | Desk, free WiFi
Desk, free WiFi
Triple Room, Ensuite | Desk, free WiFi
Double Room, Ensuite | Desk, free WiFi

Overview of Hotel Express Newcastle Gateshead

Hotel Express Newcastle Gateshead

2.5-star property
No-frills hotel in Gateshead

8 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Non-smoking
  • 24/7 front desk
Map
Bensham Road, Gateshead, England, NE8 1AF

Room options

About this area

What's nearby

  • St. James' Park - 7 min drive
  • Quayside - 4 min drive

Getting around

  • Newcastle (NCL-Newcastle Intl.) - 16 min drive
  • Manors Station - 4 min drive
  • Newcastle Central Station - 28 min walk
  • Dunston Station - 29 min walk
  • Central Station - 27 min walk

Restaurants

  • Ping On Chop Suey Bar - 4 min walk
  • ZiZi - 8 min walk
  • Chip Stop - 10 min walk
  • Bensham Tandoori - 10 min walk
  • GoodBrews - 12 min walk

About this property

Hotel Express Newcastle Gateshead

Located near a train station, Hotel Express Newcastle Gateshead is a great choice for a stay in Gateshead. Free perks include WiFi and self-parking. Fellow travellers like the convenient parking and helpful staff.

At a glance

Hotel size

  • 29 rooms

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Room service

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • Garden

Room amenities

Home comfort

  • Coffee/tea maker

Stay connected

  • Desk
  • Free WiFi

Fees & policies

Policies

This property accepts credit cards.

Also known as

Hotel Express Gateshead
Hotel Express Newcastle
Express Newcastle Gateshead
Hotel Hotel Express Newcastle Gateshead Gateshead
Gateshead Hotel Express Newcastle Gateshead Hotel
Hotel Hotel Express Newcastle Gateshead
Hotel Express Newcastle Gateshead Gateshead
Express Newcastle
Hotel Express
Express Newcastle Gateshead
Hotel Express Newcastle Gateshead Hotel
Hotel Express Newcastle Gateshead Gateshead
Hotel Express Newcastle Gateshead Hotel Gateshead

Frequently asked questions

Does Hotel Express Newcastle Gateshead offer free cancellation for a full refund?
Yes, Hotel Express Newcastle Gateshead does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Express Newcastle Gateshead?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Express Newcastle Gateshead?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Express Newcastle Gateshead?
You can check in starting at 2 PM. Check-out time is 11 AM.
Is there an on-site casino at Hotel Express Newcastle Gateshead?
No, this hotel doesn't have a casino, but Genting Casino Newcastle (3-min drive) is nearby.
What is there to do at Hotel Express Newcastle Gateshead and nearby?
Hotel Express Newcastle Gateshead has a garden.
Are there restaurants at or near Hotel Express Newcastle Gateshead?
Yes. Nearby restaurants include Ping On Chop Suey Bar (4-min walk), ZiZi (8-min walk) and Chip Stop (10-min walk).
What's the area around Hotel Express Newcastle Gateshead like?
Hotel Express Newcastle Gateshead is a short 15-minute walk from Saltwell Park and 19 minutes' walk from High Level Bridge. Travellers say that this hotel is in a good location.

Reviews

5.8

7.0/10

Cleanliness

7.8/10

Staff & service

5.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

4/10 Fair

Generally old, tired furnishings and unfinished decorations, e.g toilet door not painted , shower door handle missing. Worst of all though was the water was just a luke warm trickle for a shower.
1-night family trip
Verified Expedia guest review

2/10 Poor

You get what you pay for !
Walls paper thin, elevator broken (on a permanent basis) only stayed here for convenience to friends and within a 10 minute walk of the Metro station to get us to the train staion 1 stop away. A pretty sad, cheap hotel . : (
3-night romance trip
Verified Hotels.com guest review

2/10 Poor

YOU GET WHAT YOU PAY FOR !
En-suite room next to reception, walls paper thin, every night (5 in total) we were disturbed by front desk noise someone rattling around in the office banging doors & talking to 'India' for a long time.. Our 3rd night the front desk girl had 'visitors' for over 3 hours. No phone in room to ask them to move outside to talk and we certainly weren't going to go out and ask young guys to 'move-on'). They did move on to smoke outside of our room a few times though.tOLD FRONT DESK NEXT AM. Glass shelf in bathroom at a steep angle and of no use and possibly an accident risk. Shower off tracks 1st day so couldn't shower. No room between beds to open the window, you had to shuffle sideways. Someone had vomited in the room the night before, cleaners had been in and the carpet was soaking ... no fan or door open to help air flow. Smokers hanging outside of our room, didn't want to shower with people outside of a long vertical window. Couldn't shower 1st morning, heavy glass door off tracks, reported it at 7am still wasn't fixed by late afternoon. Couldn't switch rooms 1st stay as there were no vacancies, & on 2nd stay Elevator/ Lift doesn't work at all and we can't carry luggage up 2 or 3 floors to another room with a shower. (Their listing says 'Elevator' ...that's what I look for.. Surely some small engineering co. can fabricate a part ???). They said it CANNOT be fixed WOW ! All staff were always pleasnt but offered NO REFUND at all for 5 nights of annoyance and disurbed sleep.
2-night romance trip
Verified Hotels.com guest review

8/10 Very good

Good value.
Nice hotel. Decent price.
david, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Good for Groups, quick and easy check-in and only a short ride into town. Bathrooms are ready for a refurb, but still good value.
2-night trip with friends
Verified Expedia guest review

8/10 Very good

Joshua, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

The man that checked me in was so lovely and the rooms were really nice!!
Aimee, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Noise, stains & cold showers.
Nice greeting from staff, showed us to our room. We stayed within room 8 which seemed to be the old night entrance reception converted into a room. We noticed this as the dado was still on the wall from where the counter would of been and the push to exit button remaining on the wall, this was not very decorated and should of been removed. The night entrance is no longer in use however the sign is up covered by a fire exit sign, we experienced a drunk man shouting through our window asking to be let in at 1 am, this was frightening considering how easy it is to climb into the open window as we had it open due to the room being unpleasantly warm. For our stay we couldn't get hot water within the shower, we are not sure why? The walls are deadly thin and we could hear the guests staying within the adjacent room as well as people walking above us, this was quite an inconvenience as people we coming in within the early hours of the morning and kept us awake. The mattress was very hard to sleep on which combined with the excessive heat within the room made sleeping hard. one of the cabinets within the room did not have any shelves nor did they have any hangers so we had to compensate by hanging our clothes on the curtain rail to stop them from creasing. Final thoughts cheap hotel if you just want somewhere to stay on a night out. But any longer its uncomfortable. Staff were nice but it seems like the hotel attracts certain types of people that could ruin your stay.
2-night romance trip
Verified Hotels.com guest review