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Hilton Suzhou

Photo gallery for Hilton Suzhou

Exterior
2 indoor pools
2 indoor pools
Guest Room | Premium bedding, down duvets, minibar, in-room safe
King Deluxe Suite | Premium bedding, down duvets, minibar, in-room safe

Overview of Hilton Suzhou

Hilton Suzhou

5.0 star property
Luxury hotel in Suzhou with 3 restaurants and 2 indoor pools

9.2/10 Superb

49 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Refrigerator
Map
275 Suzhou Avenue East Industrial Park, Suzhou, 215028

Room options

About this area

What's nearby

  • Heart of Suzhou

Getting around

  • Wuxi (WUX-Shuofang) - 48 min drive
  • Hongqiao International Airport (SHA) - 49 min drive
  • Suzhou Railway Station - 22 min drive
  • Suzhou New District Railway Tram Stop - 23 min drive
  • Yixing High-Speed Railway Station - 24 min drive
  • Nanshi Jie Station - 8 min walk
  • Xingtang Jie Station - 13 min walk
  • Fangzhougongyuan Station - 16 min walk
  • Train station drop-off (surcharge)
  • Train station pickup (surcharge)

Restaurants

  • 汉堡王 - 9 min walk
  • Rendezvous Restaurant & Lounge - 17 min walk
  • 如意馄饨 - 4 min drive
  • 天添包子 - 4 min drive
  • 好人民间小吃 - 4 min drive

About this property

Hilton Suzhou

Enjoy your visit to Suzhou with a stay at Hilton Suzhou. Guests can indulge in spa services, and Yuxi, one of 3 restaurants, serves Chinese cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include 2 indoor pools, a health club and a 24-hour fitness centre. The location and overall comfort get good marks from fellow travellers. The property is only a short walk to public transportation: Nanshi Jie Station is 8 minutes and Xingtang Jie Station is 13 minutes.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 538 rooms
  • Arranged over 38 floors

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Express check-in available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • This property does not provide Bath wipes, Shaving kit, Nail file, Cotton buds(Hygiene set), Shoe polish, Sewing kit, Toothbrush, Toothpaste and Comb.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • Height restrictions apply for on-site parking

Transfers

  • Train station shuttle*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Free reception (selected days)
  • 24-hour room service

Travelling with children

  • Children's pool
  • Local/corner shop
  • Children's menu

Working away

  • 24-hour business centre
  • Computer station
  • Conference centre (21528 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free food/drink shopping service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 2016
  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness centre
  • 2 indoor pools
  • Spa services

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Dressing gowns

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Fridge
  • Cookware, dishes and utensils

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services.

Dining

Yuxi – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
BACIO – This restaurant specialises in Italian cuisine and only serves dinner. Open daily.
Yuan Lobby Lounge – This lobby lounge specialises in fusion cuisine and only serves light fare. Open daily.
OPEN – This restaurant specialises in fusion cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available. Open daily.
Beer Society – This bar specialises in fusion cuisine. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 194 for adults and CNY 194 for children

Children & extra beds

  • Rollaway beds are available for CNY 298.0 per night

Parking

  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

Policies

<p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.</p> <p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

DoubleTree Hilton Hotel Suzhou
DoubleTree Hilton Suzhou
Hilton Suzhou Hotel
DoubleTree by Hilton Hotel Suzhou
Hilton Suzhou Hotel
Hilton Suzhou Suzhou
Hilton Suzhou Hotel Suzhou

Frequently asked questions

Does Hilton Suzhou offer free cancellation for a full refund?
Yes, Hilton Suzhou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hilton Suzhou?
As of 7 Feb 2023, prices found for a 1-night stay for 2 adults at Hilton Suzhou on 12 Feb 2023 start from £94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hilton Suzhou?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hilton Suzhou?
Yes, there are 2 indoor pools and a children's pool.
Are pets allowed at Hilton Suzhou?
Sorry, pets aren't allowed.
Is parking offered on site at Hilton Suzhou?
Yes, there's free self parking.
What are the check-in and check-out times at Hilton Suzhou?
You can check in from 2 PM - midnight. Check-out time is noon. Express check-in and contactless check-out are available.
What is there to do at Hilton Suzhou and nearby?
Hilton Suzhou has 2 indoor pools and 2 bars, as well as a 24-hour fitness centre and spa services.
Are there restaurants at or near Hilton Suzhou?
Yes, there are 3 on-site restaurants, featuring Chinese cuisine. Nearby restaurants include 汉堡王 (9-min walk), 天添包子 (2 mi) and 好人民间小吃 (2 mi).
What's the area around Hilton Suzhou like?
Hilton Suzhou is located on the Suzhou Strip, a short 8-minute walk from Nanshi Jie Station. Travellers say that this hotel is in a good location.

Reviews

9.2

Superb

9.3/10

Cleanliness

9.1/10

Staff & service

9.3/10

Property conditions & facilities

9.7/10

Eco-friendliness

Reviews

10/10 Exceptional

Always perfect!
Brilliant service as always! Everything was flawless!
Laura, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Wenting, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good stay
It's very nice and very new hotel.We love it and we had a good stay there.
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

6-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Hongzhuan, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel apartment was bigger than my actual apartment. Had a washer in the room.
1-night business trip
Verified Expedia guest review

10/10 Exceptional

Very convenient location with a super market across the street.
1-night trip
Verified Expedia guest review

10/10 Exceptional

SIU SHUN, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Impressive building, great hotel.
Stunning hotel very new, rooms are large and very well equipped, great location walking distance to retail shops,many great restaurant's nearby.
Bryan, 5-night business trip
Verified Hotels.com guest review

8/10 Very good

Different expectation
I booked a suite and expect a suite. However I was asked to go to another adjacent block and was given a service apartment. Nevertheless the service apartment is still pleasant but no where near "suite class"
2-night business trip
Verified Hotels.com guest review