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1 room, 2 adults

b_smart motel Basel

3-starHotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.
Küchengasse 13, Basel, 4051, Switzerland

3-star hotel with bar/lounge, near Basel Zoo
  • Free buffet breakfast and free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here

Notes

Good7.4
Location
Great location
Breakfast
Tasty breakfast
Service
Service could be improved
Amenities
Amenities are not the best
46See all 46 Hotels.com reviews

b_smart motel Basel

from £86
  • Business Double or Twin Room, 2 Single Beds
  • Standard Double or Twin Room, 2 Single Beds
  • Business Single Room, 1 Single Bed
  • Business Suite, 2 Single Beds

What’s around b_smart motel Basel

Landmarks

  • Heart of Basel
  • Basel Zoo (13-minute walk)
  • St. Jakobshalle (31-minute walk)
  • BIS Tower (3-minute walk)
  • Antique Museum and Collection Ludwig (10-minute walk)
  • Basel Art Museum (Kunstmuseum) (11-minute walk)
  • Basel Historical Museum (11-minute walk)
  • Swiss Architecture Museum (12-minute walk)

Getting around

  • Mulhouse (MLH-EuroAirport) 10-min drive
  • Basel (BSL-EuroAirport) 19-min drive
  • Basel SBB Station 1-min walk
  • Saint-Louis Station 8-min drive
  • Pratteln Station 8-min drive
  • Marktplatz Tram Stop 16-min walk
  • University Tram Stop 20-min walk
  • Discounted off-site parking
  • On-site parking not available

At a glance

Key facts

Hotel size

  • This hotel has 18 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is 11:00 AM
  • Express check-in

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only) *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • No parking

  • Discounted off-site parking

Other information

  • Smoke-free property
  • Resort fee included
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Bar/lounge
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Free newspapers in lobby
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Lift
Accessibility
  • Accessible bathroom
Languages Spoken
  • English
  • German
  • Italian

In the room

Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

b_smart motel Basel’s small print

Also known as

  • Hotel Helvetia Basel
  • Helvetia Basel
  • b smart motel
  • b smart Basel
  • Hotel Helvetia Basel
  • b_smart motel

Policies

Guests must contact this hotel in advance to reserve onsite parking. Please contact the office using the information on the reservation confirmation received after booking.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Resort fee inclusions:

  • Breakfast
  • Internet access (may be limited)
  • In-room safe
  • In-room bottled water
  • Housekeeping

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Pets are allowed for an extra charge of CHF 20 per pet, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Good 7.4 From 46 reviews

b_smart motel Basel
Very Good8.0
Night over between the weekend and work
Paul, gb1 night trip
b_smart motel Basel
Very Good8.0
Good Value Hotel
Good basic hotel for business trip. Welcoming and helpful staff. Only real criticism was the the free Wi-Fi was extremely slow
, gb2 night business trip
b_smart motel Basel
Very Good8.0
Simple, cost effective, clean, self check in
Easy self check in (though a little time consuming inputting our personal details at the kiosk), clean room, decent sleep, very simple. Close to Basel SBB, free grab and go breakfast included with a small but decent selection . Exactly what you should expect of a motel at this price, no frills.
, ie1 night romance trip
b_smart motel Basel
Fair4.0
Poor automation
The hotel advertises itself as 24 hour concierge but it does not make clear that there is actually no front desk at all. It is entirely reliant on a computer screen and if one tries to key in the booking details, it will not allow a check in and will ask the guest to come back after 3pm. There is also no clear way of leaving luggage at the hotel even though there must be housekeeping in the morning. The hotline at the buzzer is also unreliable - it can ring but there is no answer or it will just drop off. It was therefore difficult to reach anyone other than to make expensive overseas calls and even then the machine that generates the access card is very unreliable. Even after 3pm, it didn’t work and the lady at the bar had to call the person in charge to resolve. Leaving luggage at the hotel was equally problematic. There was no one to answer the door even though housekeeping was there. Again the hotline at the buzzer doesn’t and one had to make an overseas call just to get an access card which again didn’t work because the machine hung but luckily housekeeping came out. A very poorly run and inefficient process
, sg2 night trip
b_smart motel Basel
Good6.0
Wet and noisy
Water from bath runs out on floor. Noise from exhaust outside
Jens, usBusiness trip

See all reviews

b_smart motel Basel

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