Hotel Bahnhof

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Single Room, Shared Bathroom | Free WiFi
Family Room, Private Bathroom | Free WiFi
Free WiFi
Family Room, Private Bathroom | Free WiFi

Overview of Hotel Bahnhof

Hotel Bahnhof

1.0 star property
Mountain hotel in Zermatt City Centre

8.8/10 Fabulous

235 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Non-smoking
  • Ski facilities
Map
Bahnhofplatz 54, Zermatt, 3920
Main amenities
  • Daily housekeeping
  • Ski storage
  • Terrace
  • Library
  • Luggage storage
  • Limited hour front desk

Choose dates to view prices

About this area

What's nearby

  • In Zermatt City Centre

Getting around

  • Sion (SIR) - 78 min drive
  • Geneva International Airport (GVA) - 162 min drive
  • Zermatt (QZB-Zermatt Train Station) - 1 min walk
  • Zermatt Gornergratbahn Station - 1 min walk
  • Zermatt Station - 2 min walk

About this property

Hotel Bahnhof

Hotel in the heart of Zermatt City Centre
Hotel Bahnhof provides amenities, such as a terrace and a library. Guests can connect to free in-room WiFi.
Other perks include:
  • Luggage storage and smoke-free property
  • Guest reviews say great things about the overall value and location
Room features
All guest rooms at Hotel Bahnhof include amenities, such as complimentary wireless Internet access.

Languages

English, French, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of Clean & Safe (Switzerland)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 20 rooms

Arriving/Leaving

  • Check-in time from 2 PM until 7 PM
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8 AM - 7 PM
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Zermatt is in a car-free zone and can be reached only by train.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

What to do

  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Skiing lessons nearby
  • Snowboarding nearby

Services

  • Front desk (limited hours)
  • Luggage storage
  • Ski storage

Facilities

  • Terrace
  • Library

Languages

  • English
  • French
  • German

Room amenities

Freshen up

  • Shower only

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Switzerland) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property does not have lifts.

Guests can rest easy knowing that there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Bahnhof Zermatt
Hotel Bahnhof
Bahnhof Zermatt
Hotel Bahnhof Hotel
Hotel Bahnhof Zermatt
Hotel Bahnhof Hotel Zermatt

Frequently asked questions

Does Hotel Bahnhof offer free cancellation for a full refund?
Yes, Hotel Bahnhof does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Bahnhof?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Bahnhof?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Bahnhof?
Sorry, there's no on-site parking at Hotel Bahnhof.
What are the check-in and check-out times at Hotel Bahnhof?
You can check in from 2 PM - 7 PM. Check-out time is 11:00 AM.
What is there to do at Hotel Bahnhof and nearby?
During the winter, enjoy nearby recreation such as ice skating and downhill skiing, and return when the snow melts for hiking and mountain biking.
Are there restaurants at or near Hotel Bahnhof?
Yes. Nearby restaurants include Theodors Stuba Zermatt 1896 (4-min walk), Bäckerei Fuchs (4-min walk) and Le Cervin Grill (5-min walk).
What's the area around Hotel Bahnhof like?
Hotel Bahnhof is a short 1-minute walk from Zermatt (QZB-Zermatt Train Station) and 7 minutes' walk from Zermatt–Sunnegga Funicular. Travellers give top marks for the hotel's prime location.

Overall score and ratings

8.8

Fabulous

8.8/10

Cleanliness

8.5/10

Staff & service

8.1/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

6/10 Good

William, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location. Right across the station.
Gunjan, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Jacqueline, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Donald, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

What we particularly liked about this property was that it was right in front of the train station so we didn't have to take a taxi. The staff was very helpful and friendly and it was convenient for shopping, dining etc. We had not noticed that this was a hostel when we booked it and were a bit dismayed when we arrived and found that we had a shared bathroom, but it turned out okay. We never had any problems having to wait for facilities the entire time we were there.
Vernon, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Good location, large pantry and perfect staff.
Tak Po, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Easily accessable.....basic clean rooms....totally fit the incredible setting.
Dana, 1-night family trip
Verified Travelocity guest review

10/10 Exceptional

Excellent stay for Zermatt
We stayed in a double room with attached bathroom. Even though the room is relatively small for 2 persons with luggages, but the condition of the room is excellent! The shower temperature control and water pressure is good, the room temperature is well controlled, even though outside is 1 degree Celsius, we are kept warm in the room. The bathroom natural ventilation is good, the room is clean. The staffs are well manners and friendly, the check in / out process is hassles-free. Overall are excellent
Hui Ying, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Akhtar, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Boyun, 1-night trip with friends
Verified Hotels.com guest review