Staycity Aparthotels Birmingham Central Newhall Square

Good location. About a 15 minute walk to the main shopping area. Really friendly staff. We had a lovely stay.

Room was clean and in good condition. However, was a lot smaller than it looked on the pictures and the sofa beds were very uncomfortable. Staff were friendly and helpful.

The hotel was great and the reception staff were good for checking in. However there were some very noisy people in one of the rooms next to ours who kept us up almost all night with fighting. The room walls are very thin!

We stayed for one night at this hotel and were rather unimpressed. The service was average. We were disappointed with the level of noise we could hear in our room. Despite being on the top floor, we could hear people talking on the street outside. Not shouting, just talking at a reasonable volume. In addition our room was placed close to the lifts and we could hear other guests returning from their nights out. These guests were shouting and sometimes for extended periods of time. Although we did not need or request it, we were placed in an accessible room for the duration of our stay, though if either of us did require it I don't think the room would have actually been that accessible. Accessibility features such as supports and railings in the bathroom seemed poorly maintained and rusted, the counter tops were too high, and crockery and pans were stored in high up cupboards and difficult to reach. With what we actually used in the room, the bed was large and comfortable, the shower was hot, and the TV worked for watching the rugby. We ran into issues trying to make breakfast as there was no counter space, meaning the toaster needed to be balanced over the sink whilst we also used the hob. Staycity seem to expect it's guests to be looking for more of a hotel than aparthotel.

Great apartment to stay & definitely coming back.