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Hotel Bencoolen@Hong Kong Street

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Executive Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, blackout curtains
Outdoor pool
Outdoor spa tub
Outdoor pool
Deluxe Garden Queen (New Wing) | Terrace/patio

Overview of Hotel Bencoolen@Hong Kong Street

Hotel Bencoolen@Hong Kong Street

4.0 star property
4-star hotel with outdoor pool, near Orchard Road

8.4/10 Very good

847 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • 24/7 front desk
The price is £162
Price available on 2/4/2023
Map
47 Hongkong Street, Singapore, 059685

Guests rated this location 8.8/10 - Excellent

Main amenities
  • 24-hour front desk
  • Air conditioning
  • Coffee/tea in a common area
  • Concierge services
  • Daily housekeeping
  • Front desk safe
  • Garden
  • Laundry service
  • Outdoor pool
  • Room service
  • Self-serve laundry
  • Terrace
For families
  • Coffee/tea maker
  • Daily housekeeping
  • Garden
  • Laundry facilities
  • Television
  • Terrace

Room options

About this area

What's nearby

  • In Downtown Singapore
  • Orchard Road - 16 min walk
  • Marina Bay Sands Skypark - 24 min walk
  • Marina Bay Sands Casino - 26 min walk
  • Gardens by the Bay - 27 min walk
  • Marina Bay Street Circuit - 29 min walk
  • Raffles Place - 2 min drive
  • Bugis Street Shopping District - 3 min drive
  • Suntec City - 3 min drive
  • Singapore Flyer - 4 min drive
  • Mustafa Centre - 11 min drive

Getting around

  • Singapore (XSP-Seletar) - 25 min drive
  • Changi Airport (SIN) - 27 min drive
  • Senai International Airport (JHB) - 65 min drive
  • Batam Batu Besar (BTH-Hang Nadim) - 21.6 miles/34.8 km
  • JB Sentral - 50 min drive
  • Clarke Quay Station - 4 min walk
  • Raffles Place Station - 8 min walk
  • Telok Ayer Station - 9 min walk

Restaurants

  • Punch - 1 min walk
  • Neon Pigeon - 1 min walk
  • Rvlt - 2 min walk
  • Foc by Nandu Jubany - 1 min walk
  • Un-Yang-Kor-Dai - 1 min walk

About this property

Hotel Bencoolen@Hong Kong Street

When you stay at Hotel Bencoolen@Hong Kong Street , you'll be a short five-minute drive from Orchard Road and Marina Bay Sands Casino. Guests can take a dip in the outdoor pool, and freebies such as WiFi and self-parking are added perks. Other highlights at this upmarket hotel include a terrace and a garden. Fellow travellers say good things about the comfortable beds and helpful staff. The property is only a short walk to public transportation: Clarke Quay Station is 4 minutes and Raffles Place Station is 8 minutes.

Languages

Chinese (Mandarin), English, Korean, Malay, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of SG Clean (Singapore)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 33 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Coffee/tea in a common area
  • Room service (limited hours)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • An outdoor pool
  • Garden
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Lift

Languages

  • Chinese (Mandarin)
  • English
  • Korean
  • Malay
  • Vietnamese

Room amenities

Be entertained

  • 55-inch Smart TV

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board
  • Minibar

Sleep well

  • Bed sheets provided
  • Blackout curtains
  • Hypo-allergenic bedding

Freshen up

  • Free toiletries
  • Hairdryer
  • Toothbrush and toothpaste

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The tax amount, which is set in the 'Price details' and payable by the guest, will be subject to changes based on the tax rate at the time of payment of the applicable room charges.

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of SG Clean (Singapore) guidelines.

Policies

<p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>This property accepts credit cards and cash.</p>

Also known as

Hotel Bencoolen@Hong Kong Street Singapore
Bencoolen@Hong Kong Street Singapore
Bencoolen@Hong Kong Street
Bencoolen Hong Kong Singapore
Hotel Bencoolen@Hong Kong Street
Hotel Bencoolen@Hong Kong Street Hotel
Hotel Bencoolen@Hong Kong Street Singapore
Hotel Bencoolen@Hong Kong Street (SG Clean)
Hotel Bencoolen@Hong Kong Street Hotel Singapore

Frequently asked questions

Does Hotel Bencoolen@Hong Kong Street offer free cancellation for a full refund?
Yes, Hotel Bencoolen@Hong Kong Street does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Bencoolen@Hong Kong Street ?
As of 30 Mar 2023, prices found for a 1-night stay for 2 adults at Hotel Bencoolen@Hong Kong Street on 2 Apr 2023 start from £162, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Bencoolen@Hong Kong Street ?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Bencoolen@Hong Kong Street ?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Bencoolen@Hong Kong Street ?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Bencoolen@Hong Kong Street ?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Bencoolen@Hong Kong Street ?
You can check in from 3:00 PM - anytime. Check-out time is noon.
Is there an on-site casino at Hotel Bencoolen@Hong Kong Street ?
No, this hotel doesn't have a casino, but Marina Bay Sands Casino (3-min drive) and Resort World Sentosa Casino (9-min drive) are both nearby.
What is there to do at Hotel Bencoolen@Hong Kong Street and nearby?
Hotel Bencoolen@Hong Kong Street has an outdoor pool and a garden.
What's the area around Hotel Bencoolen@Hong Kong Street like?
Hotel Bencoolen@Hong Kong Street is in Downtown Singapore, a short 4-minute walk from Clarke Quay Station and 16 minutes' walk from Orchard Road. Travellers say that this hotel is in a good location.

Reviews

8.4

Very good

8.6/10

Cleanliness

8.7/10

Staff & service

7.8/10

Amenities

8.3/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Poor

Needs Updating
On arrival allocated Room 404 - No access to the bed from both sides and safe not working. Asked for room change due to mobility issues, and safe not working. Then allocated Room 608 - Smell of Damp. Water dripping from the ceiling / air con unit. Totally unhealthy environment, unable to open the window. Told no other rooms available. So the Receptionist arranged a transfer to their other Bencoolen Hotel. Receptionist was very helpful and understanding. Even though the Staff are helpful. Due to fabric and design / condition of the rooms I would not make a future booking.
Robert, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Good stay close to China town.
Well situated accommodation right next to Chinatown and within easy walking distance to Marina Bay Gardens.
Tracey, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Ong, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Saranne, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Quite Basic option, not a great value for money!
The hotel is very basic, the room quite small but it was ok for one night. the breakfast options extremely limited. Not a great value for money
Mohammad, 1-night trip
Verified Hotels.com guest review

6/10 Good

Great location, however the room we had (loft) needed a good clean, as there was paper and an old slipper under the bed. Bathroom needed a good clean as well, as some mould was showing
Graham, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Great staff
Room was clean but mirrors and glass could be better. Pillows smelt of sweat. Breakfast was disappointing but the polite effecient staff made our stsy enjoyable. Great location
Robert, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Verified Expedia guest review

4/10 Fair

Tao, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice clean room. Good bathroom.
Verified Expedia guest review