Golden Palace Hotel Lombok

Property class: 4
Mataram hotel with 2 restaurants and spa

Choose dates to view prices

Take in the views from the rooftop terrace when you stay at Golden Palace Hotel Lombok. Guests can visit the spa to be pampered with Thai massages, body wraps or facials, and Cendrawasih, one of 2 restaurants, serves breakfast, lunch and dinner. Other highlights include 2 bars/lounges, an outdoor pool and a poolside bar.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Free Wi-Fi
  • Restaurant
  • Gym

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness centre
  • Sauna
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe

Feel at home (6)

  • Children's pool
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room, 1 King Bed

A hotel room with a bed, a desk, a chair, and a large mirror.

Deluxe Room, 1 King Bed

  • City view
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Non Smoking

A hotel room with a large bed, two bedside tables, a lamp on each table, and a decorative swan arrangement on the bed.

Junior Suite, Non Smoking

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 1 Double Bed

A hotel room with a large bed, two bedside tables with lamps, a small table, and a curtain-covered window.

Suite, 1 Double Bed

  • Mountain view
  • 58 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a television, and a window with curtains.

Deluxe Room, 2 Single Beds, Non Smoking

  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

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About the area

Map
Jl. Sriwijaya no. 38, Cakranegara, Mataram, Lombok, 832231

What's nearby

  • Mataram Mall - 10 min walk - 0.9 km
  • Lombok Epicentrum Mall - 2 min drive - 2.0 km
  • Mayura Park - 2 min drive - 2.0 km
  • Pura Meru - 2 min drive - 2.0 km
  • Senggigi Beach - 32 min drive - 20.2 km

Getting around

  • Lombok (LOP-Lombok Intl.) - 41 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Warung Pojok - ‬7 min walk
  • ‪Warung Jawa Mbak Rini - ‬6 min walk
  • ‪Salad Buah - ‬6 min walk
  • ‪Bubur Ayam Bang Dum Kumis - ‬3 min walk
  • ‪Sate ayam Madura (Samping Astra Motor Cakranegara) - ‬5 min walk

About this property

Golden Palace Hotel Lombok

  • Take in the views from the rooftop terrace when you stay at Golden Palace Hotel Lombok. Guests can visit the spa to be pampered with Thai massages, body wraps or facials, and Cendrawasih, one of 2 restaurants, serves breakfast, lunch and dinner. Other highlights include 2 bars/lounges, an outdoor pool and a poolside bar.

At a glance

Hotel size

    • 198 rooms
    • Arranged over 12 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 11:30 PM
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas

Parking

    • No on-site parking

Transfers

    • Airport shuttle (available 24 hours)*

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool

What to do

  • Fitness classes
  • Karaoke

Working away

  • 24-hour business centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2014
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area
  • Television in common areas
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Home comfort

  • Coffee/tea maker
  • Slippers

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Jasmine has 3 treatment rooms, including rooms for couples. Services include sports massages, Thai massages, facials and body wraps. The spa is equipped with a mud bath, a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is open daily.

Dining

Cendrawasih – This fine-dining restaurant serves breakfast, lunch and dinner. Open daily.
Merak – This restaurant specialises in Indonesian cuisine and serves breakfast, lunch and dinner. Open daily.
Rooptop Garden – On-site rooftop bar. Guests can enjoy al fresco dining (weather permitting). Open daily.
Pool Bar – This coffee shop is located by the pool. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 125000 for adults and IDR 125000 for children
  • Airport shuttle service is offered for an extra charge of IDR 300000.00 per vehicle (one way)

Children & extra beds

  • Rollaway beds are available for IDR 350000.0 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Property Registration Number 8120012211237
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Golden Palace Hotel Lombok Mataram
Golden Palace Hotel Lombok
Golden Palace Lombok Mataram
Golden Palace Lombok
Golden Palace Lombok Mataram
Golden Palace Hotel Lombok Hotel
Golden Palace Hotel Lombok Mataram
Golden Palace Hotel Lombok Hotel Mataram

Frequently asked questions

Is there a pool at Golden Palace Hotel Lombok?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Golden Palace Hotel Lombok?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Golden Palace Hotel Lombok?

Sorry, there's no on-site parking at Golden Palace Hotel Lombok.

Is an airport shuttle service offered by Golden Palace Hotel Lombok?

Yes, an airport shuttle is available. The charge is IDR 300000.00 per vehicle one way.

What are the check-in and check-out times at Golden Palace Hotel Lombok?

Check-in start time: 2:00 PM; check-in end time: 11:30 PM. Check-out time is noon.

What is there to do at Golden Palace Hotel Lombok and nearby?

On-site recreation at Golden Palace Hotel Lombok includes fitness classes. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Golden Palace Hotel Lombok also has 2 bars, a sauna and a fitness centre, as well as a picnic area and a garden.

Are there restaurants at or near Golden Palace Hotel Lombok?

Yes, there are 2 on-site restaurants, featuring al fresco dining and Indonesian cuisine.

What's the area around Golden Palace Hotel Lombok like?

Golden Palace Hotel Lombok is located a short 8-minute walk from Mataram Mall.

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Reviews

Golden Palace Hotel Lombok Reviews

9.4

Exceptional

9.2

Cleanliness

8.0

Location

9.2

Staff & service

9.2

Property conditions & facilities

Reviews

Verified review

10/10 Exceptional

Baik
Verified review

10/10 Exceptional

매우 만족

넓은 방에 깨끗하고 좋았다. 자주이용하고 있는데 이용할때마다 만족한다.
Verified review

10/10 Exceptional

Nice hotel. Spacious comfortable room, a bit dated and that's probably why the rate is relatively low. The grounds are very attractive and the pool is fantastic. The rooftop restaurant is also very nice. Good breakfast. The staff is very cordial. Special thanks to Ogy who pampers his guests!
Verified review

8/10 Very good

Everything is ok except this time there is a cockroach in the room
Verified review

10/10 Exceptional

Personeel restarant (dakterrad)service heel erg vriendelijk en goed
Verified review

10/10 Exceptional

Comfortable stay and breakfast was great
Verified review

10/10 Exceptional

Breakfast with lots of variety. Comfortable bed
Verified review

8/10 Very good

so so

カラオケの音が部屋まで聞こえてきてうるさい。室内は清潔だった。朝食もまあまあ
Verified review

10/10 Exceptional

가성비 좋은 호텔

가격대비 굉장히 만족스러운 호텔이라 출장시 종종 이용하고 있습니다.
Verified review

10/10 Exceptional

あの料金で、あの素晴らしい部屋、対応、朝食。 次回マタラムに来たら、必ず泊まります。
Verified review

10/10 Exceptional

great hotel

Good breakfast and clean rooms and big toilet
Verified review

10/10 Exceptional

Flot hotel med fremragende personale

Flot og ren hotel. Personalet var smilende og yderst serviceminded. Fantastisk service generelt på hotellet
Verified review

10/10 Exceptional

พนักงานต้อนรับสุภาพ น่ารัก ขยัน

พนักงานต้อนรับสุภาพ น่ารัก ขยัน ห้องกว้างขวาง สะอาด ตกแต่งสวย ห้องน้ำสวย วิวดาดฟ้าสวย
Verified review

10/10 Exceptional

clean hotel with a great location

its a business hotel with comfortable beds and a good selection of food for breakfast. hotel and rooms were squeaky clean and staff were professional throughout my stay. very near to all convenient stores and shopping malls (mataram mall, epicentrum mall)
Verified review

10/10 Exceptional

お気に入りのホテルです

朝のビッフェとても美味しく、サラダ、インドネシア料理、ロンボク料理、菓子パンやトースト、フルーツなど種類も豊富で楽しめます。 部屋も広く、機能的で長期滞在にも快適です。
Verified review

10/10 Exceptional

City centre

Nice hotel to stay in the centre of lombok town. It takes about 40mins to travel to the Jetty if you intend to go to the gili islands.
Verified review

8/10 Very good

フロントの対応が今一です。
Verified review

10/10 Exceptional

More than expected!

Definitely worth for money! Great breakfast with lots varieties, friendly and helpful staffs. We stayed in two connecting deluxe rooms, decent 4/5 star room size, comfortable bed and quite clean.
Verified review

8/10 Very good

Hotel in city centre. Affordable and pleasant.

Worth the money and time. The room is spacious and cosy.
Verified review

10/10 Exceptional

Moderno, limpio y funcional

Hemos estado solo dos dias, pero nos hubieramos quedado mas
Verified review

10/10 Exceptional

Great hotel

Great stay. Lovely room, comfy bed & pillow, quite good buffet breakfast, friendly staff, and affordable/bargain price. Highly recommend. The new mall (Epicerium?) is just short distance away and so is Mattaram mall.
Verified review

8/10 Very good

Great hotel

Great hotel. Clean and spacious room. Excellent service. All staffs full of smile. Breakfast is standard. Located in central Mataram. The only issue is we booked 2 bedroom with 2 single bed in each room. They gave us king bed in 1 of the room and different floor. They told me I have to request in same floor when I booked.
Verified review

8/10 Very good

close to the epicentrum mall

the staffs were very friendly and nice. indonesian hospitality at its best
Verified review

10/10 Exceptional

대체적으로 편안하고 좋음

숙박시설도 나쁘지않고 아침식사도 훌륭하다. 주변환경도 마타람몰도 있고... 하지만 관광목적보다는 편안잠자리와 휴식을 취한다면 훌륭한 선택일 것이다
Verified review

10/10 Exceptional

매우 좋습니다. 저렴한 4성급 호텔

배낭여행자에겐 과분할 정도로 좋아요.