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All properties in Boca del Rio, Veracruz, Mexico

Hotel Playa Caracol

4-star beachfront hotel with outdoor pool, near Mocambo Beach

  • Free WiFi and free parking
From
£45

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  • Hotel Playa Caracol
  • Hotel Playa Caracol
  • Beach
  • Pool
  • Hotel Playa Caracol
Hotel Playa Caracol. Image 1 of 49.
1 / 49Hotel Playa Caracol
Av. Mocambo #526, Boca del Rio, 94293, VER, Mexico
8.0.Very good.
  • The only thing I like was the view from my room nothing else

    Dec 10, 2020

  • The pool and garden were nice and the proximity with the beach.

    Feb 28, 2020

See all 118 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours Gap period enforced between guest stays -
  • Protective clothing is available for guests
  • Masks are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Quiet
Safe
Dining options
  • Free parking
  • Pool
  • Free WiFi
  • Air Conditioning

Property highlights

Main amenities

  • 39 guestrooms
  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Beach umbrellas

For families

  • Cots/infant beds (surcharge)
  • Rollaway/extra beds (free)
  • Private bathroom
  • Television
  • Free toiletries
  • Garden

What’s around

  • In Mocambo
  • Mocambo Beach - 1-minute walk
  • World Trade Center Veracruz - 13-minute walk
  • Plaza Las Americas Shopping Mall - 17-minute walk
  • Plaza Vela - 8-minute walk
  • Andamar Lifestyle Center - 13-minute walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Room, 1 King Bed
  • Double Room, 2 Double Beds

Location

Av. Mocambo #526, Boca del Rio, 94293, VER, Mexico
  • In Mocambo
  • Mocambo Beach - 1-minute walk
  • World Trade Center Veracruz - 13-minute walk

What’s around

Landmarks

  • In Mocambo
  • Mocambo Beach - 1-minute walk
  • World Trade Center Veracruz - 13-minute walk
  • Plaza Las Americas Shopping Mall - 17-minute walk
  • Plaza Vela - 8-minute walk
  • Andamar Lifestyle Center - 13-minute walk
  • Playa Vicente Fox - 27-minute walk
  • Unidad Deportiva Hugo Sánchez - 40-minute walk
  • Canonero Guanajuato - 42-minute walk
  • Foro Boca - 42-minute walk
  • University of Veracruz - 45-minute walk

Getting around

  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.) 13-min drive
  • Veracruz Central Station 11-min drive

At a glance

Hotel size

  • This hotel has 39 rooms

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site valet parking
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • Beach sunloungers
  • Beach umbrellas
  • Outdoor pool
  • Pool sunloungers
  • Spa services on site
  • Pool umbrellas

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter

Facilities

  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace

Accessibility

  • In-room accessibility

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Things to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Bath with shower
  • Free toiletries

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body treatments and manicures and pedicures.

Dining

La Villa del Pescador – This family restaurant specialises in regional cuisine and serves breakfast, lunch and dinner.

Small print

Also known as

  • Hotel Playa Caracol Boca del Rio
  • Playa Caracol Boca del Rio
  • Hotel Playa Caracol Hotel
  • Hotel Playa Caracol Boca del Rio
  • Hotel Playa Caracol Hotel Boca del Rio
  • Hotel Playa Caracol Boca del Rio
  • Hotel Playa Caracol Hotel Boca del Rio

Optional extras

Cots/Infant beds are available for MXN 350.0 per night

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast and lunch.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Playa Caracol does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free valet parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - midnight. Check-out time is noon.
  • Yes, La Villa del Pescador offers regional cuisine. Nearby restaurants include El Tilingo Lingo (4-min walk), La Capsantina (14-min walk) and Best Western PLUS Boka (2.1 mi).
  • Hotel Playa Caracol has an outdoor pool and spa services, as well as a garden.
8.0.Very good.
  • 6.0.Good

    They nickel and dime you for everything. They charged us to drink our own beer (2 beers we had all day) at the pool and were very upset we brought a bag of chips. No hangars in the room, you have to ask at the front desk and then you only get 5.

    Joan, 7 night romance trip, Feb 15, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Enjoyed our stay. Nice clean room. But service is a little slow. The room had several light bulbs out including my night stand, we reported it and it took them 2 days to change it. Otherwise it’s a nice property I would stay again.

    Mirtala, 3 night trip with friends, Sep 24, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    nice and clean

    Excelent place for a couple

    Carlos, 1 night romance trip, Sep 3, 2018

    Verified Hotels.com guest review

  • 8.0.Very good

    Me encanto la estadía muy rica la comida,el servicio muy buena la atención..solo estaría bien un poco más de atención en la limpieza de la habitación si es que tu estancia son varios días la de nosotros fue de 2 días solo que al segundo día no nos cambiaron sabanas y tampoco las toallas ni limpiaron la tina de baño...en todo lo demás todo muy bien nos encantó la estadía ⭐️

    Carla Yanet, 2 night family trip, Jun 16, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    4 personas de 70 años, no funciona el elevador ,

    CARLOS ARTURO, 4 night family trip, May 29, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excelente

    Jose Antonio, 1 night family trip, May 4, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Me decepciono el hotel

    La verdad me decepciono muchisimo el hotel cobran la habitacion como si fuera de lujo y el mobiliario esta manchado y desgastado asi como el area de albercas muy descuidado

    1 night trip, Apr 27, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Buen lugar

    Buen lugar limpio y tranquilo, único detalle hubo evento y el estacionamiento estaba lleno tarde en que me asignaran un lugar

    1 night family trip, Apr 3, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    La experiencia en playa caracol fue buena, es un hotel comodo ,lo mejor es que todas las habitaciones tienen vista al mar !!

    Maria Ines, 1 night trip, Mar 24, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excelente todo muy cómodo y muy amable el personal. Las medidas de

    Martha, 2 night family trip, Mar 23, 2021

    Verified Hotels.com guest review

See all 118 reviews