Ocean Edge Suites & Hotel Colombo

I was definitely NOT pleased! The carpet was smelly, the bathroom was leaky and had a cockroach. My friend woke up with red spots on her back and face. I presume it came from the mattress or the room itself was infested.. There was no hand shower in the wash room. The hotel staff didnt understand the meaning of travel adapter. There were few good things, but I don't think they matter against these bad experiences. We came to the room only to crash at night, so talking about it to the staff to change sheets and clean the toilets made no sense - as we were pressed for time. Definitely disappointing!

Nice hotel located on the marina drive with parking facilities and friendly staff. Room needs refurbished with new bathroom and windows and curtains etc.

The hotel is definitely overpriced! Cleanliness lacks. basic amenities like faulty air con was a put off! However, mr tushaar was helpful to move us to a better room quickly. There were dead cockroaches here and there. Though the lobby is renovated, poor flooring and dirty worn out rugs in the room corridors disappoint. The ocean view is the saving grace but the busy road in front and frequent trains passing by makes it noisy. Breakfast was decent but nothing wow!

Overall condition of the property not satisfactory. Dusty & rusty condition. Other than that friendly staff & service commendable. Food was nice. Access to transport is good. All other external amenities were in close range Value for money 80%

Pathetic.

Panaromic view was good. Flooring was not good and shower water flowed outside in the dry area which was not expected

Overall a good experience. I would stay here again.

Overall, I was disappointed with this property. There were some plus points: The management staff were excellent. The GM Dr. Shobhit and the manager Yusuf. They were both very friendly and willing to accommodate. They made effort to continuously improve which I appreciate. Another plus is the rooms are large which helps with large families. Also the kitchen staff and waiters were accommodating and they continuously improved breakfast. However, the property is unfortunately not up to par. The pictures online are not representative of actuality. The rooms, while large, were not clean. The rest of the property is also not clean. Looks old and worn down. Elevators are dirty. The bathrooms in the rooms were hopeless. None of the showers drained properly. My taps were loose. The bathrooms were never cleaned properly. Finally, the worst thing about the rooms is they are not at all sound-proof. Felt like the windows were made of paper. The property is in front the railway, and you will hear the trains as if they are passing through your own room. The property needs to invest in sound-proofing! The staff at the front desk are not helpful. Alifa in particular was rude and not friendly. Finally the most important part is value. The price we paid was not worth it. I could have paid the same or less and stayed in a better 5 star property such as Cinnamon Grand or The Kingsbury, or Platinum 1 Suites. Next time I would stay at those properties instead.

Family loved the spacious room. Location too was convenient for places to visit around Colombo. Good scenic view of the ocean.

Great view of the Ocean if you get the balcony class. Convenient location. with quite a lot of eating places. Getting to the Colombo Fort and any location is also easy using the uber ot tuk tuk. Only pull back is the room fixtures getting old. Generally a good hotel.