Southpole Central Hotel

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Desk, blackout curtains, free WiFi, bed sheets
Desk, blackout curtains, free WiFi, bed sheets
Desk, blackout curtains, free WiFi, bed sheets
Desk, blackout curtains, free WiFi, bed sheets

Overview of Southpole Central Hotel

Southpole Central Hotel

3.5 star property
3.5-star hotel with restaurant, near Heritage of Cebu Monument

7.2/10 Good

125 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Restaurant
  • Bar
The price is £20
Price available on 11/8/2022
Map
29 Junquera Street, Cebu, 6000
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Coffee shop/cafe
  • Babysitting
  • Conference centre
  • Business centre
  • Airport shuttle
  • Area shuttle
  • 24-hour front desk
  • Air conditioning
  • Snack bar/deli
For families
  • Children stay free
  • Babysitting (surcharge)
  • Private bathroom
  • Daily housekeeping
  • Blackout curtains
  • Lift
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Downtown Cebu
  • Ayala Center - 34 min walk
  • SM City Cebu - 34 min walk
  • Fuente Osmena Circle - 7 min drive
  • SM Seaside City Cebu - 10 min drive

Getting around

  • Cebu (CEB-Mactan - Cebu Intl.) - 34 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

About this property

Southpole Central Hotel

Placing you 1.8 mi (2.8 km) from Ayala Center and 1.8 mi (2.8 km) from SM City Cebu, Southpole Central Hotel offers an airport shuttle (available 24 hours) for PHP 700 per vehicle. Guests can indulge in massages and enjoy international cuisine at All Day Dining, which is open for breakfast, lunch and dinner. A bar/lounge and a snack bar/deli are other highlights. Fellow travellers like the helpful staff and overall comfort.

Languages

English, Filipino

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 95 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until 5:00 PM
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 8:00 AM - 5:00 PM
  • Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • No cots (infant beds)
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle*

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

Travelling with children

  • Children stay free
  • Babysitting (surcharge)
  • Children's menu

Working away

  • Business centre
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2015
  • ATM/banking

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Handrails in stairwells

Languages

  • English
  • Filipino

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Bidet
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Special features

Dining

All Day Dining – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of PHP 380 for adults and PHP 250 for children (approximately)
  • Airport shuttle service is offered for an extra charge of PHP 700 per vehicle (one-way. Maximum occupancy 2)
  • Local area shuttle service is offered for an extra charge

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Children & extra beds

  • Babysitting is available for an extra charge
  • Airport shuttle service for children costs PHP 0 (one-way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Policies

This property accepts credit cards, debit cards and cash.

Also known as

Southpole Central Hotel Cebu
Southpole Central Hotel
Southpole Central Cebu
Southpole Central
Southpole Central Hotel Cebu
Southpole Central Hotel Hotel
Southpole Central Hotel Hotel Cebu

Frequently asked questions

Overall score and ratings

7.2

Good

7.3/10

Cleanliness

7.9/10

Staff & service

6.9/10

Amenities

7.3/10

Property conditions & facilities

7.0/10

Eco-friendliness

10/10 Exceptional

Overall they have good service and facilities.
Room
Room
Lobby
Toilet
Christine, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

The staff were absolutely brilliant so friendly and helpful
Paul, 14-night family trip
Verified Expedia guest review

4/10 Fair

Kim, 1-night trip
Verified Expedia guest review

2/10 Poor

Joel, 1-night trip
Verified Expedia guest review

2/10 Poor

2 adults and 2 children but only 2 breakfast were delivered,tv only 1 channel, told Staff Shower was broken And told us to use a faucet and bucket, unacceptable conditions, will not be returning, avoid!!
Robert, 3-night family trip
Verified Expedia guest review

2/10 Poor

Fake smiles, employees, and, service.
Old hotel. Rooms are not worth the price paid. Bathrooms are old and dirty. No shower curtain. Water all over floor always. Tv reception is bad. Wifi slow. Restaurant food below average. Many times told "item not available sir." Most disappointed with customer service and management. Had problem with dirty table at breakfast. Noticed all tables and table cloths were dirty. Politely wiped my own table, then, complained. Then, was basicallly argued with and laughed at by 4 or 5 employees. Could not believe this treatment! Asked to speak to owner of hotel. "Not available sir." Asked when owner would arrive? "Don't know sir." Asked for owner's phone number. "Don't have it sir." Asked for hotel manager. "Not here yet sir." Asked for manager's time of arrival? "Not sure sir." On and on. Unbelievable treatment and service!! Disgusting! Thought i had experienced bad treatment in the philippines before this. Wow, was i wrong! What's the worst, is, your stuck many times like this in the philippines. Nowhere to go for help. So sad. It's 2020, and, the philippines still has no uniform concept of how to deal with basic problems and complaints.
Robert, 7-night trip
Verified Hotels.com guest review

8/10 Very good

The place was very clean ,staff was great. Even though we we’re early for checking in they got us a room.They also have a reasonable priced restaurant.While stay again when we go back to Cebu Philippines
Howard, 1-night romance trip
Verified Expedia guest review

4/10 Fair

No hot water due to defective water heater. Seems centralized water heater has no sparing.
David, 1-night family trip
Verified Expedia guest review

8/10 Very good

Esteban, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Location is fantastic as it’s in the heart of cebu and staff very Hospitable
Esteban, 6-night family trip
Verified Hotels.com guest review