Guests
All properties in St. Helier, Jersey

Sarum Hotel

Hotel with bar/lounge, near Channel Islands

  • Free WiFi
From
£74

Image gallery

  • Hotel Bar
  • Hotel Bar
  • Outdoor Pool
  • Outdoor Pool
  • Hotel Bar
Hotel Bar. Image 1 of 116.
1 / 116Hotel Bar
19-21 New Saint John's Road, St. Helier, JE2 3LD, Jersey, Jersey
8.2.Very good.
  • Travelled with a child. Hotel staff were friendly but no lift and had to carry luggage up…

    Aug 21, 2021

  • Wow! This friendly hotel in my opinion is excellent. Perfect location near beach,…

    Aug 2, 2021

See all 27 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Kitchenette
  • Non-smoking

Property highlights

Main amenities

  • 52 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Breakfast available
  • Seasonal outdoor pool
  • Bar/lounge

For families

  • Cots/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)
  • Kitchenette
  • Microwave
  • Fridge
  • Private bathroom

What’s around

  • Channel Islands - 1-minute walk
  • Port of Jersey - 15-minute walk
  • St. Helier Beach - 17-minute walk
  • Jersey Opera House - 6-minute walk
  • St. Helier Town Hall - 7-minute walk
  • St Aubin's Bay - 8-minute walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Twin Room
  • Double Room
  • Triple Room
  • Single Room
  • Suite, Garden View
  • Suite, Balcony
  • Superior Suite
  • Suite
  • Family Room

What’s around

Landmarks

  • Channel Islands - 1-minute walk
  • Port of Jersey - 15-minute walk
  • St. Helier Beach - 17-minute walk
  • Jersey Opera House - 6-minute walk
  • St. Helier Town Hall - 7-minute walk
  • St Aubin's Bay - 8-minute walk
  • King Street - 9-minute walk
  • Fort Regent Leisure and Entertainment Centre - 12-minute walk
  • St. Helier Central Market - 13-minute walk
  • Jersey Museum & Art Gallery - 13-minute walk
  • Jersey Arts Centre - 0.7 mi / 1.2 km

Getting around

  • Jersey (JER) 9-min drive
  • Guernsey (GCI) 98-min drive
map
See on map
19-21 New Saint John's Road, St. Helier, JE2 3LD, Jersey, Jersey

At a glance

Hotel size

  • This hotel has 52 rooms

Arriving/leaving

  • Check-in time 3:00 PM-11:00 PM
  • Check-out time is 10:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Up to 22 lbs

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (GBP 7 per night)
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • English breakfast daily (surcharge)
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
  • Barbecue grills

Things to do

  • Outdoor seasonal pool
  • Pool sunloungers
  • Arcade/game room
  • Billiards or pool table

Services

  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage

Facilities

  • Garden
  • Picnic area
  • Terrace
  • Library

Accessibility

  • Wheelchair-accessible parking

Languages Spoken

  • English
  • French
  • Italian
  • Portuguese
  • Romanian
  • Spanish
  • Swedish

In the room

Home comforts

  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Bath with shower
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge
  • Microwave
  • Kitchenette

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Breakfast costs between GBP 6 and GBP 8 per person (approximately)

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Cots/infant beds are available for GBP 5.0 per stay
  • Rollaway beds are available for GBP 15.0 per stay

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Pets are allowed for an extra charge of GBP 10 per accommodation, per night

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Self-parking costs GBP 7 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Commonly touched surfaces are cleaned with disinfectant between stays, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

Policies

This property does not have lifts.

This property accepts credit cards. Cash is not accepted.

Also known as

  • Sarum Hotel St. Helier
  • Sarum Hotel
  • Sarum St. Helier
  • Sarum Hotel Jersey/St. Helier
  • Sarum Hotel Hotel
  • Sarum Hotel St. Helier
  • Sarum Hotel Hotel St. Helier

*See fees & policies for additional details or extra charges

FAQs

  • This property confirms that social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes. Self-parking costs GBP 7 per night. Parking spaces may be limited.
  • Yes, there's a seasonal outdoor pool.
  • Yes, pets are welcome, with a maximum weight of 10 kg per pet. There's a charge of GBP 10 per accommodation, per night.
  • You can check in from 3:00 PM - 11:00 PM. Check-out time is 10:30 AM.
  • Yes. Nearby restaurants include Doran's Courtyard Bistro (4-min walk), Little Italy Restaurant (4-min walk) and Adelphi Lounge (5-min walk).
  • Sarum Hotel has a seasonal outdoor pool and an arcade, as well as a picnic area and a garden.
8.2.Very good.
  • 10.0.Exceptional

    Fantastic value

    Amazing location for St. Helier centre bars and restaurants. Ok lets be straightforward, this is no 5* hotel, but its exceptionally clean, all rooms have a large en suite bathroom, plus a small kitchen area in each room which includes kettle, toaster, fridge, all cutlery and plates etc, and 2 cooking rings plus the sink and draining board. Rooms are cleaned everyday. The staff are exceptional and will help in anyway the can. If you want somewhere clean, in a fantastic location then look no further. Thanks to Christina and Alex for naking us so welcome.

    G S A F, 12 night trip, Jun 26, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Good location a 5 minute walk from town Staff very friendly and helpful. Clean Kitchen in room, handy Room could do with some tlc and basic maintenance

    2 night trip, Oct 15, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Could not turn down heating in room... Second morning breakfast was cold...which after first morning breakfast spot on was disappointing.

    7 night romance trip, Oct 5, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    I spent 3 nights at the Sarum Hotel and found it very comfortable. The staff were very kind and friendly and helpful. Do the fire doors need to be kept closed ?

    Simone, 3 night family trip, Sep 13, 2019

    Verified Hotels.com guest review

  • 2.0.Poor

    Poor customer service

    Our family stay at this hotel cannot even be classed as a stay as we didn't even spend the night, members of staff we nice upon arrival but then because of an issue there was one extra person which caused everything to spark off and staff members to come to our door multiple times harassing us telling us that if we all stayed they would kick us out the next day but they would give us an extra room away from everyone else that we had to pay for which we were not willing to do. We asked for the manager on several occasions and she didnt come only relaying messages through her member of staff who started getting extremely rude and at one point started threatening us to call the police. So at 11:30pm we were kicked out of the hotel by the managers member of staff, having to find somewhere else to and then we told to call hotels.com for a refund and when we did the next day they called the hotel who proceeded to tell them to not give us a refund for not staying there. All in all this hotel had extremely poor customer service and i would not recommend it to families as they don't really appreciate the custom. We are also still working hard to get our money back but will never stay in this hotel again

    2 night family trip, Aug 13, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Property was unusual as you had your own kitchenette, but I had no table to eat of. The pool area could do with being maintained a bit better. Some nights loud at night with parties outside

    7 night trip, Jul 5, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Fantastic stay - highly recommended

    The welcome was very warm and welcoming. The room was as shown on the pictures and absolutely spotlessly clean. The hotel is located in a quiet road which is also close to a bus station and the town centre. We would immediately recommend the hotel as it is really good value for money.

    Patricia, 5 night family trip, May 15, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    A very pleasant stay. Room reasonably comfortable and very clean. The staff are all pleasant and helpful. Cristina is a champion! There is a good choice at breakfast in a nice dining area. The hotel is situated in a quiet residential area a few minutes from the sea and about 10-15 from the town centre.

    7 night trip, May 7, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Staff superb. Walls a bit thin! Bedroom very clean

    7 night trip, Mar 18, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Everything is great. Spacious and clean room with amenities (kitchenette: microwave, hob, dishes, pans, toaster, fridge, kettle; small tea table; tea, coffee and chocolate available), spacious bathroom, daily room service, laundry for 4 pounds and another pound for drying. Nice and friendly staffs.

    Ha, 5 night family trip, Dec 27, 2018

    Verified Hotels.com guest review

See all 27 reviews