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1 room, 2 adults

Hotel Riu Garoé

4-star4 stars
Great for familiesThis property has good facilities for families.
Doctor Celestino González Padrón, 3, Urbanización La Paz, Puerto de la Cruz, Santa Cruz de Tenerife, 38400, Spain

4-star hotel with 2 restaurants, near Lago Martianez Swimming Pools
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 1,075 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

  • Good Bits. We had a great stay. All the staff were excellent, from the Reception, the…Aug 30, 2018
  • Very quiet not for the youngsters, we had exactly what we wanted from this hotel a…Aug 1, 2018

Hotel Riu Garoé

  • Double Room
  • Double Room
  • Double Room
  • Double Room

What’s around Hotel Riu Garoé

Landmarks

  • On the boardwalk
  • Lago Martianez Swimming Pools (26-minute walk)
  • Garden Beach (38-minute walk)
  • Botanical Garden of La Orotava (5-minute walk)
  • La Paz Lookout (12-minute walk)
  • Sitio Litre Garden (18-minute walk)
  • San Telmo Promenade (21-minute walk)
  • Playa de San Telmo (22-minute walk)

Getting around

  • Tenerife (TFS-Tenerife South) 57-min drive
  • Santa Cruz de Tenerife (TFN-Tenerife North) 18-min drive
  • Free area shuttle
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 190 rooms

Arriving/leaving

  • Check-in time 2 PM-11 AM
  • Check-out time is 11 AM
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Self parking *

Offsite

  • Free area shuttle

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Breakfast (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • 2 coffee shops/cafés
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Children's pool
  • Health club
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals on site
  • Miniature golf on site
  • Playground on site
  • Scuba diving nearby
  • Pool sunloungers
  • Pool umbrellas
  • Billiards or pool table
Working away
  • Conference space
  • Meeting rooms 6
  • Computer station
Services
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Library
Accessibility
  • Disabled parking
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Furnished balcony or patio
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Spa

Garoé has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily.

Dining

On-site venue – This buffet restaurant serves breakfast and dinner.

Awards and affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Hotel Riu Garoé’s small print

Also known as

  • Hotel Riu Garoé Puerto de la Cruz
  • Hotel Riu Garoé Hotel
  • Hotel Riu Garoé Puerto de la Cruz
  • Hotel Riu Garoé Hotel Puerto de la Cruz
  • Hotel Riu Garoé Hotel
  • Hotel Riu Garoé Puerto de la Cruz
  • Hotel Riu Garoé Hotel Puerto de la Cruz

Policies

Cash transactions at this property cannot exceed EUR 2500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Christmas Eve gala dinner fee for stays on 24 December
  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Self-parking costs EUR 8.00 per day

Safes in guestrooms can be used for EUR 2 per day

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of EUR 70.00 per vehicle (one way)

WIred Internet access is available in public areas (wired) for EUR 1 for 15 minutes (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Exceptional 9.4 From 47 reviews

Exceptional 10.0
Great week
From the moment we arrived and were greeted by a great reception team until the day we left a week later we experienced excellent customer service from all groups of staff. Our room was quite large and comfortable and overlooked a very pleasant garden and pool area which was very peaceful ... all the guests seemed to be there for one reason and that was to relax -- easily done. We booked bed, breakfast and evening meal --- the food was excellent -- huge range of high quality hot and cold food - not once were we stuck for choice. Congratulations to the catering team. The hotel is a little way out of town --- easy enough to walk down to - but uphill all the way back! The hotel provides a frequent shuttle service - but if it is not available when you want it a taxi will cost 4-5 euros. The whole hotel was clean and tidy Our only (very small) complaint was that the Wi-Fi seemed a little slow at times - but this was not an issue and did not in any way detract from the great stay we had at what was a 'quality' hotel. Recommended to all -- we would certainly stay here again
peter, gb7 night romance trip
Very good 8.0
Good not great for couple with one baby
Average 4-star hotel usually catering to Charter travellers with especially a lot of German pensioners staying there. Slightly dated decor, beds with some form of plastic undercover and no air conditioning in the rooms in winter (despite the Hotels.com website saying so) makes the rooms feel a little bit uncomfortable. However, personnel was very friendly and helpful and the service was great and the breakfast buffet was very wide.
Jonas, gb7 night family trip
Very good 8.0
Lovely hotel let down by the entertainment
Hotel was very nice. Food excellent. The only thing that let it down was the entertainment and bar service. As there was nowhere else to go locally we were tied to watching dreadful entertainment and very slow bar service. This said the rest of which hotel was excellent.
Pamela, gb5 night family trip
Very good 8.0
Good Birthday Stay
The hotel staff made our whole stay special, nothing was to much trouble for them. The hotel was very nice with a good pool area & pool bar. The restaurant was buffet style, but none of that lukewarm food. Both breakfast & dinner had plenty of choice & everything was fresh & regularly replenished. On my birthday a bottle of Cava was left in our room & at dinner another glass each plus special cake. We had a very enjoyable 5 nights stay & will be looking to return in the near future. The only thing that would make it better, would be to make the hotel Adults Only!
Graeme, gb5 night romance trip
Exceptional 10.0
Excellent stay
Great hotel, great staff. Appreciated and recommended. Best value for money
yaron, il3 night family trip

Hotel Riu Garoé

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