Skip to main content.
All properties in Zao, Miyagi (prefecture), Japan
1 room, 2 adults


3-star3 stars
30 Higashiura, Togattaonsen, Zao, 989-0916, Japan

3-star ryokan in Zao with restaurant and bar/lounge
  • Free WiFi in the lobby and free parking
  • Collect stampsYou can collect™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

Property renovations and closures

This property is closed from January 5 2021 to January 7 2021 (dates subject to change).


from £80
  • Economy Japanes-style Room
  • Standard Japanes-style Room
  • Superior Japanese-style Room

What’s around Sansatei


  • Zao Fox Village - 8.9 mi / 14.3 km

Getting around

  • Sendai (SDJ) 57-min drive
  • Yamagata (GAJ) 66-min drive
  • Watari Okuma Station 29-min drive
  • Natori Iwanuma Station 30-min drive
  • Sendai Ayashi Station 30-min drive

At a glance

Key facts


  • 58 rooms
  • Arranged over 6 floors


  • Check-in time 3 PM-10 PM
  • Check-out time is 10 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
The front desk is open daily from 7 AM - midnight. If you are planning to arrive after 8 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • No cots (infant beds)


  • Pets not allowed


  • Free WiFi in public areas



  • Free uncovered on-site self-parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

At the property

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Spa tub
Working away
  • Conference space
  • Front desk (limited hours)
  • Number of buildings/towers: 1
  • Designated smoking areas
  • Garden
Languages Spoken
  • English
  • Japanese

In the room

Home comforts
  • Air conditioning
Freshen up
  • Hair dryer (on request)
Be entertained
  • Flat-screen TV
Food and drink
  • Fridge
  • Daily housekeeping
  • In-room safe

Special features


Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open 24 hours a day.

Sansatei’s small print

Also known as

  • Sansatei Inn Zao
  • Sansatei Zao
  • Sansatei Zao
  • Sansatei Ryokan
  • Sansatei Ryokan Zao
  • Sansatei Ryokan
  • Sansatei Ryokan Zao


The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser.

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: JPY 150 per person, per night

Optional extras

Buffet breakfast is offered for an extra charge of JPY 1650 for adults and JPY 1100 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sansatei

  • Does Sansatei offer free cancellation for a full refund?
    Yes, Sansatei does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Sansatei currently open?
    This property is closed from 5 January 2021 to 7 January 2021 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at Sansatei?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Sansatei?
    Yes, there's free self parking.
  • Are pets allowed at Sansatei?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Sansatei?
    You can check in from 3 PM - 10 PM. Check-out time is 10 AM.
  • Are there restaurants at or near Sansatei?
    Yes, there's an on-site restaurant. Nearby restaurants include 居酒屋童夢 (4-min walk), コーヒーショップ Carol (5-min walk) and 純喫茶 えんそう (5-min walk).
  • What is there to do at Sansatei and nearby?
    On-site recreation at Sansatei includes hot springs. Relax in the hot tub after a day on the slopes or enjoy the use of a garden.

Recent reviews

Good 7.2 From 9 reviews

Exceptional 10.0
Zeer goed
Het gebouw ziet er buiten wat achterstallig uit, maar binnen is er netjes en schoon. De kamer was ruim met mooi uitzicht, de onsen is zeer plezierig en de personeel erg attent. Leuke eettentjes is de beurt.
A J, nl3 night romance trip
Exceptional 10.0
jp1 night trip
Good 6.0
空氣非常好,早餐非常豐盛,住在可以看到風景的房間,聽著溪水潺潺流水聲 旅館有免費接駁車,從仙台車站到旅館 附近有起司工廠、採收藍莓 有名の御釜
Esther, tw2 night trip
Fair 4.0
・トイレはウオシュレットではない。 ・朝食のみのプランを選択。選択理由は宿からの「客が満足することに自信あり」であったが、何の特徴もなく、きたいはずれも甚だしい。
jp1 night trip
Very good 8.0
昔ながらの、良い旅館という感じでした! 蔵王もバッチリ見えて、とっても良かったです。 また泊まりたいと思いました。
jp1 night romance trip
Very good 8.0
Ibuki, jpTrip with friends
Very good 8.0
KAMEI, jp1 night family trip
Poor 2.0
TOMOMI, jp2 night family trip
Very good 8.0
jp1 night trip with friends