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View all photos for Double Room, City View (Poli Deluxe)

Double Room, City View (Poli Deluxe) | Minibar, in-room safe, desk, blackout curtains

Double Room, City View (Poli Deluxe)

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Double or Twin Room, City View

Classic Double or Twin Room, City View | Minibar, in-room safe, desk, blackout curtains

Classic Double or Twin Room, City View

  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Classic Double or Twin Room, Balcony, City View

Classic Double or Twin Room, Balcony, City View | Minibar, in-room safe, desk, blackout curtains

Classic Double or Twin Room, Balcony, City View

  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Signature Suite, City View

Signature Suite, City View | Minibar, in-room safe, desk, blackout curtains

Signature Suite, City View

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, City View

Junior Suite, City View | Minibar, in-room safe, desk, blackout curtains

Junior Suite, City View

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

At a glance

Hotel size

  • 40 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets stay for free (up to 20 lb per pet)

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site self-parking (ILS 140 per day)

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7 AM–noon
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Beach nearby
  • Access to nearby health club

Working away

  • 24-hour business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Free bike hire
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2016
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Reception hall

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Reviews

8.6

Fabulous

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Good

Nice
Hotel in a good and central location, but the level of cleanliness in it is low and also the state of maintenance in the room was not good enough.
sara, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very Nice Boutique Hotel
This is a great boutique hotel. It has an ideal location by the Carmel Shuk. Construction for the light rail line on Allenby does make access from a car a challenge. We were likely the oldest folks at the hotel (trip was a celebration of my turning 70) as it is geared to folks 30 to 40 years younger than us. Not ideal for families as grandson had to share a room with his parents. A full size suite or adjoining rooms would have been better for us but wrong hotel for that. Found the staff to be very good and welcoming.
Roof top pool.
Jeffrey, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Omri, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rosalie, 6-night trip
Verified Hotels.com guest review

2/10 Poor

Very neglected hotel
The hotel is very very neglected! The rooms are absolutely disgusting with stains on the walls and very poor cleaning. I recommend to avoid. The service is good and they tried to help but there isn’t much that they could do when the hotels is so bad.
Yael, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Loved our stay at this well located property, for dining, shopping & beach The front of house staff were amazing, a special thanks to Olga, who bought a whole new meaning to the word hospitality!!!! We will be back & happy to recommend to family & friends, thanks Poli House
Edward, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Very close to Carmel market
Kelly, 2-night trip
Verified Expedia guest review

4/10 Fair

Jakub, 3-night trip
Verified Hotels.com guest review

6/10 Good

Generally a good hotel, but not without its issues
Generally a good hotel, rooftop pool is delightful and staff all friendly. The room was a decent size and air conditioning worked well. Bathroom is under engineered - the bathroom door doubles as a shower screen and doesn’t work properly, so water escapes into rest of bathroom and some of bedroom. Bedside light wouldn’t switch off without a fight, either. Also, and very irritatingly, I had about 6 emails in the days before I arrived asking me to ‘check in online’ and agree to the hotel’s cancellation policy. Both in English and then Hebrew. It’s excessive, unnecessary and borderline threatening, and I don’t want to do more admin than I need to in any case. Then even more emails as soon as I’ve checked in, purportedly from the Hotel manager. The marketing is a bit twee, but I guess some people like that.
4-night trip
Verified Hotels.com guest review