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Hotel Nikko Suzhou

Photo gallery for Hotel Nikko Suzhou

Exterior
Indoor pool
Indoor pool
Indoor pool
Executive Room | Premium bedding, minibar, in-room safe, desk

Overview of Hotel Nikko Suzhou

Hotel Nikko Suzhou

4.5 star property
Luxury hotel with 3 restaurants, near Hanshan Temple

9.0/10 Superb

89 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Refrigerator
The price is £81
Price available on 11/2/2023
Map
No.368 Changjiang Road, Suzhou, Jiansu, 215011

Room options

About this area

What's nearby

  • In Huqiu District

Getting around

  • Wuxi (WUX-Shuofang) - 29 min drive
  • Suzhou Railway Station - 22 min drive
  • Yixing High-Speed Railway Station - 31 min drive
  • Suzhou North Station - 33 min drive

Restaurants

  • 朝日屋 - 11 min walk
  • Itouen Japanese Restaurant - 15 min walk
  • Starbucks - 17 min walk
  • Alto Vino - 5 min drive
  • Songhelou - 7 min drive
Map

About this property

Hotel Nikko Suzhou

When visiting Suzhou, Hotel Nikko Suzhou is a great choice to consider. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at 弁庆, one of 3 restaurants, which serves Japanese cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include a bar/lounge, a fitness centre and a sauna. Fellow travellers say good things about the helpful staff and breakfast.

Languages

Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 473 rooms
  • Arranged over 29 floors

Arriving/Leaving

  • Check-in time from 1:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
  • Please note: La Brasserie buffet restaurant is open limited hours (6-10 AM) until further notice. During this time, à la carte meal service is available at The Lounge from 9:30 AM to 9:30 PM.
  • The Club Lounge on the 27th floor is currently closed until further notice. Guests booked in rooms with Club Lounge access receive benefits at the lobby lounge.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast each morning (surcharge)
  • 3 restaurants
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Built in 2015
  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness centre
  • An indoor pool
  • Shopping centre on site
  • Sauna

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • Chinese (Mandarin)
  • English
  • Japanese

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Designer toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

弁庆 – This restaurant specialises in Japanese cuisine and serves lunch and dinner.
桃李 – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
La Brasserie – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
The Lounge – On-site lobby lounge. Happy hour is offered. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of CNY 140 per person (approximately)

Children & extra beds

  • Rollaway beds are available for CNY 350.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 11:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Nikko Suzhou
Hotel Nikko Suzhou Hotel
Hotel Nikko Suzhou Suzhou
Hotel Nikko Suzhou Hotel Suzhou

Frequently asked questions

Is Hotel Nikko Suzhou currently open?
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
How much does it cost to stay at Hotel Nikko Suzhou?
As of 27 Jan 2023, prices found for a 1-night stay for 2 adults at Hotel Nikko Suzhou on 21 Feb 2023 start from £81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Hotel Nikko Suzhou offer free cancellation for a full refund?
Yes, Hotel Nikko Suzhou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Nikko Suzhou?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Nikko Suzhou?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 11:00 PM.
Are pets allowed at Hotel Nikko Suzhou?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Nikko Suzhou?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Nikko Suzhou?
You can check in from 1:00 PM - anytime. Check-out time is noon.
What is there to do at Hotel Nikko Suzhou and nearby?
Hotel Nikko Suzhou has an indoor pool and a sauna, as well as a fitness centre.
Are there restaurants at or near Hotel Nikko Suzhou?
Yes, there are 3 on-site restaurants, featuring Japanese cuisine. Nearby restaurants include 朝日屋 (11-min walk), Itouen Japanese Restaurant (15-min walk) and Alto Vino (3 mi).
What's the area around Hotel Nikko Suzhou like?
Hotel Nikko Suzhou is a short 20-minute walk from Soody Candy Land and 12 minutes' walk from Suzhou Amusement Park.

Reviews

9.0

Superb

9.5/10

Cleanliness

9.2/10

Staff & service

9.1/10

Amenities

9.3/10

Property conditions & facilities

Reviews

10/10 Exceptional

Superb!
Although most facilities were closed due to COVID-19, the service and attitude was still amazing, best experience ever!
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Every thing are nice, good location and very clean.
4-night family trip
Verified Expedia guest review

8/10 Very good

Boon Tong, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Very nice facility. Modern, clean, no complaints whatsoever.
Tony, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

Nice staff, nice place
Very good location, 200m.from train station. Variety of breakfast and good taste. The room was so clean and amenities in room is good. I'm really love this hotel.
Nan, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Good hotel
Brand new room.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

More than you thought you wanted!
It starts with happy smiles, greetings and a lightning fast check-in. The room was big and already chilly. Two keys to always have the lights on, digital buttons and outlets, adapters and chargers, and even external inputs for the TV. Everything you want from a hotel (comfort, toiletries, plush towels) plus an added touch of technology and elegance. Even the bathroom overhead speaker played the TV so you never miss a beat. internet was fast and reliable and no fumbling with hotel passwords. The gym and pool we're also a hit. The one snag I had in the three nights was trying to order room service... No one understood enough to complete the order. Luckily for me, they had a gourmet buffet which was three levels of delicious!
Luis, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Pros: Room & Bathroom Excellent, Very Clean, Excellent Breakfast Selection & Quality, Cons: Couldn't stay longer
2-night trip
Verified Expedia guest review

8/10 Very good

Lovely hotel
Lovely hotel, very good Japanese restaurant
Verified Hotels.com guest review