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1 room, 2 adults

Park Plaza London Waterloo

4-star4 stars
6 Hercules Road, London, England, SE1 7DP, United Kingdom

4-star hotel with spa, near Florence Nightingale Museum
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 3,387 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

  • Very friendly and helpful staff and a well presented hotel. Breakfast was plentiful and…Dec 9, 2019
  • Great location, nice hotel and competitive price for a Friday Dec 8, 2019

Park Plaza London Waterloo

from £119
  • Superior Double Room
  • Superior Twin Room
  • Superior King Room
  • King Room (Studio)
  • Twin Room (Studio)
  • Executive Double Room
  • Executive Studio, 1 King Bed
  • Executive Studio, 2 Single Beds
  • Suite, 1 Bedroom

What’s around Park Plaza London Waterloo

Top spots nearby

Recommended by this property

  • Florence Nightingale Museum (3-minute walk)
  • Imperial War Museum (3-minute walk)
  • The Vaults (3-minute walk)
  • Southbank Centre Book Market (5-minute walk)
  • Old Vic (5-minute walk)
  • Lambeth Palace (5-minute walk)
  • Coca-Cola London Eye (8-minute walk)
  • Big Ben (8-minute walk)
  • Houses of Parliament (9-minute walk)
  • Westminster Abbey (9-minute walk)

Getting around

  • London (LCY-London City) 34-min drive
  • London (LHR-Heathrow) 45-min drive
  • London (LGW-Gatwick) 84-min drive
  • London Waterloo Station 11-min walk
  • London Waterloo East Station 13-min walk
  • London Elephant and Castle Station 18-min walk
  • Lambeth North Underground Station 6-min walk
  • Waterloo Underground Station 11-min walk
  • Westminster Underground Station 12-min walk

At a glance

Key facts

Hotel size

  • This hotel has 494 rooms
  • This hotel is arranged over 13 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • English breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
Working away
  • Business centre
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built – 2016
  • Lift
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • German
  • Italian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer (on request)
Be entertained
  • 48-inch LED TV
  • Pay films
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Mandara Spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Park Plaza London Waterloo’s small print

Also known as

  • Park Plaza London Waterloo Hotel
  • Park Plaza Waterloo Hotel
  • Park Plaza Waterloo
  • Park Plaza London Waterloo Hotel
  • Park Plaza London Waterloo London
  • Park Plaza London Waterloo Hotel London
  • Park Plaza London Waterloo Hotel London

Policies

Guests under 18 years old are not allowed in the spa.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

Optional extras

Self-parking costs GBP 45.00 per night

English breakfast is offered for an extra charge of GBP 19.50 for adults and GBP 19.50 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Fabulous 8.8 From 3,586 reviews

Exceptional 10.0
Stayed for one night with my daughter prior to going to university open days at the weekend. Very polite and friendly staff, room clean and spacious - enough room for two queen size twin beds. M
Diane, gb1 night family trip
Exceptional 10.0
Very convenient, clean and comfortable
Stayed on business. Room was comfortable and clean. Gym facilities were very handy, decent array of equipment.
gb2 night business trip
Fair 4.0
Pretty and good location, but can't recommend.
Good location, new and pretty spiffy (lots of nice tech). Upon reaching our room, we noticed that the room was not properly cleaned. One of the robes had a lot of hair on it, the coffee spoons were dirty and sugar packets were opened, they had left sheets on the pull out from previous guest, only one bath and one hand towel and missing items from the minibar. Later that evening, we noticed that the bathroom sink was backed up and wouldn't drain and then the toilet flushing mechanism was broken. The next morning, we chatted with the concierge and he recommended we use the hop on/hop off bus to see the sights. We agreed and purchased the only option given (Original Bus Tour). This was a big mistake, the hotel must get a kickback as there is no way this was a true recommendation based on the crap service we received. We were told there would be live guides (there were none), some of the stops were skipped (due to an incident on the London Bridge). I get that these things happen, but they did not note what was going to be skipped nor that the pick-up spots were also being skipped. We lost many hours waiting for buses that never came and when they did, we would see 5-6 of the other company buses before ours would show up. We notified the staff about the room conditions and they offered a couple free coffee coupons but never did replace the hair laden robe. When I brought the bus tour concerns up to the concierge, he shrugged, seemed to not care and offered no help to resolve.
Nicholas, gb3 night family trip
Exceptional 10.0
Excellent! Good standard of quality and staff.
gb2 night family trip
Exceptional 10.0
Great location and good restaurant
Comfy bed and really nice restaurant to have dinner. I did not get to use the pool this time but I will arrange to arrive early next time and have a swim too.
Pamela, gb1 night business trip

Park Plaza London Waterloo

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