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1 room, 2 adults

Park Plaza London Waterloo

4-star4 stars
6 Hercules Road, London, England, SE1 7DP, United Kingdom

4-star hotel with spa, near Florence Nightingale Museum
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 3,342 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

  • We were very happy with our stay and will come again. Your staff are delightful, pleasant…Nov 12, 2019
  • Stay was comfortable, easy to check in and out, clean and staff were attentive. Stay…Nov 11, 2019

Park Plaza London Waterloo

from £118
  • Superior Double Room
  • Superior Twin Room
  • Superior King Room
  • King Room (Studio)
  • Twin Room (Studio)
  • Executive Double Room
  • Executive Studio, 1 King Bed
  • Executive Studio, 2 Single Beds
  • Suite, 1 Bedroom

What’s around Park Plaza London Waterloo

Top spots nearby

Recommended by this property

  • Florence Nightingale Museum (3-minute walk)
  • Imperial War Museum (3-minute walk)
  • The Vaults (3-minute walk)
  • Southbank Centre Book Market (5-minute walk)
  • Old Vic (5-minute walk)
  • Lambeth Palace (5-minute walk)
  • Coca-Cola London Eye (8-minute walk)
  • Big Ben (8-minute walk)
  • Houses of Parliament (9-minute walk)
  • Westminster Abbey (9-minute walk)

Getting around

  • London (LCY-London City) 34-min drive
  • London (LHR-Heathrow) 45-min drive
  • London (LGW-Gatwick) 84-min drive
  • London Waterloo Station 11-min walk
  • London Waterloo East Station 13-min walk
  • London Elephant and Castle Station 18-min walk
  • Lambeth North Underground Station 6-min walk
  • Waterloo Underground Station 11-min walk
  • Westminster Underground Station 12-min walk

At a glance

Key facts

Hotel size

  • This hotel has 494 rooms
  • This hotel is arranged over 13 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • English breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
Working away
  • Business centre
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built – 2016
  • Lift
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • German
  • Italian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer (on request)
Be entertained
  • 48-inch LED TV
  • Pay films
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Mandara Spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Park Plaza London Waterloo’s small print

Also known as

  • Park Plaza London Waterloo Hotel
  • Park Plaza Waterloo Hotel
  • Park Plaza Waterloo
  • Park Plaza London Waterloo Hotel
  • Park Plaza London Waterloo London
  • Park Plaza London Waterloo Hotel London
  • Park Plaza London Waterloo Hotel London

Policies

Guests under 18 years old are not allowed in the spa.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

Optional extras

Self-parking costs GBP 45.00 per night

English breakfast is offered for an extra charge of GBP 19.50 for adults and GBP 19.50 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Fabulous 8.8 From 3,496 reviews

Exceptional 10.0
All good
Great hotel. Excellent location. Wifi worked perfectly. Friendly and professional staff. Nice breakfast. They ran out of English Breakfast tea bags though. Otherwise perfect.
Joel, gb1 night business trip
Poor 2.0
We won't be back - I don't enjoy being locked in
We didn't have robes in our room, when we got to the spa we found everyone else in there had robes, including the children. The spa didn't have anyone on reception so we couldn't ask about this. I went in to use to women's toilet and the handle came off so I was stuck in the toilet for around 5 to 10 minutes. I called out but there was no one to help me, I didn't have my phone so couldn't call the hotel for help and there wasn't a panic button in the toilet. I went to the main hotel reception to explain what had happened and the receptionist replied 'well you seemed to have got out'. Not the response I was looking for. Our room was dusty (see attached), as well as not having any robes, the blind was ripped so let a lot of light in (see attached), room service was painful to order over the phone as the person could barely speak english, we were told it would take around half an hour but it took closer to an hour. By that point it was gone 10pm and we were no longer that hungry. We were charged £3 service charge at the bar for 2 drinks and had to wait around for the barman to give us the bill, in the meantime he smashed a glass on the floor. When we checked out, it was the same rude receptionist from the night before, he didn't ask how our stay was (as he probably didn't want to have this discussion as he could tell from our faces we were not happy with our stay).
Daisy, gb1 night trip
Exceptional 10.0
The minute I walk in I relax.
I love it here, paradise. More than anywhere I have ever stayed in the world, I love coming here. The minute I walk in I relax.
Luci, gb1 night business trip
Exceptional 10.0
Great value and lovely room.
Reception was a bit (and frustratingly ) slow but they were efficient and pleasant when actually dealing with us. Loved the room with all the background lighting and modern decor. Lovely breakfast. Neat pool. Great value. Will definitely stay again.
Nigel, gb1 night family trip
Exceptional 10.0
Great stay!
We had a lovely stay. Loved the modern room and amenities. Great breakfast. Just one suggestion, you should ask the guests’ check out time on arrival, as we had housekeeping knocking on our door twice between 9 and 11am asking if we were leaving
Alessandra, gb1 night trip

Park Plaza London Waterloo

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