4/10 Fair
2 Dec 2022
If you want some rest - don’t stay
If your aim is to party all night, this hotel is perfect for you. If you planned for anything else than partying all night, then choose a different hotel. It’s a complex of two hotels with several restaurants. The actual night clubs are in the hotel building, so every time I woke up in the middle of the night, I could hear the music. You can’t actually open the windows, as I think they tried to sound proof it (failing miserably) and you can’t open it. The hotel has a dark decor, combined with lack of outside air, makes it super depressing. I guess that’s a small positive - the hotel forses you to be out most of the time. Hugo’s complex except of making it clear that it’s an adult only hotel, doesn’t make any reference how disturbing it is at night. When checking out and said it, the reply I got - yes it is loud. If everyone is in acceptance of that, Hugo! make it clear on your website not to mislead people!
The service - the staff is probably most suited to handle the targeted clientele - drunken people in their 20s and 30s, as the attitude of the service and everything about it, is to get you in and get you out.
Coffee maker in the room indeed, but also designated to make tea out of?
Your card will be charged 150 euros for possible damages, again - adjustment for the targeted clientele.
I was lucky in a sense that I needed the hotel to sleep only, so was out most of the day, the unlucky part - the sleep what I needed it for I didn’t get.
Kinga
Kinga, 3-night trip
Verified Hotels.com guest review
