Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan

Property class: 3
Mountain Chitose ryokan with restaurant

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When visiting Chitose, Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan is a great choice to consider. Guests looking for a bite to eat can visit Komakusa, which serves Japanese cuisine and is open for breakfast and lunch. Other features include a snack bar/deli, a terrace and a garden.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Onsen
  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk
  • Child-friendly activities

Main amenities (12)

  • Housekeeping once per stay
  • Restaurants
  • Hot springs
  • Breakfast available
  • Room service
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Arcade/games room
  • Front desk safe

Feel at home (6)

  • Fridge
  • Television
  • Garden
  • Terrace
  • Lift
  • Limited housekeeping
The current price is £258
additional charges may apply
1 Oct - 2 Oct

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Japanese Style Room, Lake side, Non Smoking

A traditional Japanese-style room with tatami mats, a low table with a tea set, two chairs, a television, and a fan.

Japanese Style Room, Lake side, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • Lake view
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds OR 2 Single Futons

View all photos for Room

Miscellaneous

Room

  • Sleeps 5
  • 5 Double Futons

Japanese Style Room, Lake side, Irori Kaiseki, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds OR 2 Single Futons

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About the area

Map
Shikotsuko Poropinai 7, Chitose, Hokkaido, 066-0287

What's nearby

  • Shikotsuko Onsen - 1 min walk - 0.0 km
  • Shikotsu-Toya National Park - 1 min walk - 0.0 km
  • Lake Shikotsu - 1 min walk - 0.1 km
  • Chitose Inter Golf Club - 52 min drive - 42.9 km
  • Chitose Salmon Aquarium - 55 min drive - 44.9 km

Getting around

  • New Chitose Airport (CTS) - 46 min drive
  • Sapporo (OKD-Okadama) - 81 min drive
  • Tomakomai Station - 41 min drive
  • Chitose Station - 41 min drive
  • Sapporo Beer Teien Station - 47 min drive

Restaurants

  • ‪ペンネンノルデ - ‬18 min drive
  • ‪翠明橋 - ‬19 min drive
  • ‪北のうまいもん碧水 - ‬17 min drive
  • ‪レイクサイドVILLA翠明閣 - ‬17 min drive
  • ‪メメール - ‬17 min drive

About this property

Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan

  • When visiting Chitose, Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan is a great choice to consider. Guests looking for a bite to eat can visit Komakusa, which serves Japanese cuisine and is open for breakfast and lunch. Other features include a snack bar/deli, a terrace and a garden.

At a glance

Hotel size

    • 55 rooms

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 7:30 PM
    • Minimum check-in age – 18
    • Check-out time is 10 AM

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • This property offers pickup service from Shikotsukohan Bus Terminal only.

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas

Parking

    • No on-site parking

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–9:00 AM
  • Restaurant
  • Kaiseki meal
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Hot springs
  • Karaoke
  • Shopping
  • Skiing nearby
  • Fishing nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Arcade/games room
  • Uses some LED lighting
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning and heating
  • Slippers

Sleep well

  • Turndown service
  • Bed sheets provided

Freshen up

  • Bidet
  • Hairdryer (on request)
  • Towels

Food and drink

  • Fridge

More

  • Housekeeping once per stay
  • In-room safe
  • Tatami (woven mat floors)
  • Uses some LED lighting

Special features

Spa

Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 5:00 AM to 11:00 PM. There are hot springs on site.

Dining

Komakusa – This restaurant specialises in Japanese cuisine and serves breakfast and lunch.

Awards and affiliations

Eco-certified property
This property is certified by this third-party sustainability certification scheme: Sakura Quality. For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 2420 per person

Pets

  • Service animals exempt from fees

Pool, spa, & gym (if applicable)

  • Reservations are required for private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation
  • Guests must contact this property in advance to reserve access to the public bath facility

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy.

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing that there's a fire extinguisher on-site.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International

Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Marukoma Onsen Ryokan Chitose

Marukoma Onsen Chitose

Marukoma Onsen

Marukoma Onsen Ryokan Ryokan

Marukoma Onsen Ryokan Chitose

Marukoma Onsen Ryokan Ryokan Chitose

Frequently asked questions

Does Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan offer free cancellation for a full refund?

Yes, Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan?

Sorry, there's no on-site parking at Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan.

What are the check-in and check-out times at Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan?

Check-in start time: 3 PM; check-in end time: 7:30 PM. Check-out time is 10 AM.

What is there to do at Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan and nearby?

Have fun with nearby winter activities such as skiing. Additional recreation on-site includes hot springs. Enjoy amenities such as an arcade and a garden.

Are there restaurants at or near Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan?

Yes, Komakusa offers Japanese cuisine.

What's the area around Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan like?

Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan is located on the boardwalk, a short 1-minute walk from Lake Shikotsu.

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